--- title: Guusto Reviews meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5822 reviews by the users' company size, role or industry to find out how Guusto works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5822 scale: '5' date_modified: '2026-07-18' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Guusto Reviews **Vendor:** Guusto **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.9/5.0 **Total Reviews:** 5,822 ## About Guusto Easy to Use Employee Recognition Software That Actually Reaches Everyone Guusto is a scalable employee recognition software that helps organizations improve engagement, retention, and performance across every team. Unlike traditional recognition programs that are costly, complicated, and often exclude frontline or deskless workers, Guusto ensures appreciation reaches everyone. Recognition becomes simple, inclusive, and impactful, making it a strategic tool for building stronger teams. Guusto allows companies to launch recognition programs at any scale and expand as they grow. Start with manager-led or HR-led recognition and add peer-to-peer recognition when ready. The platform is cost-efficient because you only pay for users who send recognition, not every employee. It works for full-time, hourly, seasonal, and contingent employees, as well as customers, ensuring no one is left out. Most recognition software fails to engage frontline employees because it relies on email, logins, or devices they may not have. Guusto delivers recognition where employees actually are. Messages can be sent through SMS, QR codes, printed cards, intranet, TV displays, or existing frontline communication tools. Low-tech redemption options allow employees to claim rewards without creating an account. If contact information is limited, rewards can be routed to managers for in-person handoff, making sure every employee is included. Guusto makes it easy for managers to recognize employees consistently without adding extra work. Smart nudges highlight employees who may need recognition most. Program insights and automated draws increase participation and maintain consistency across teams. First-line reward approvals keep recognition moving quickly while maintaining oversight. Managers can build a culture of recognition without complexity. Guusto helps organizations create a measurable, scalable, and inclusive recognition program. By reaching every employee, including frontline and deskless teams, it improves engagement, strengthens retention, and enhances overall performance. Recognition is no longer a nice-to-have perk. With Guusto, appreciation becomes a strategic tool that boosts morale, supports team growth, and drives meaningful business outcomes. ## Guusto Pros & Cons **What users like:** - Users love the **ease of use** of Guusto, appreciating its intuitive interface and quick access to rewards. (475 reviews) - Users love the **quick and easy redemption** of Guusto gift cards, which never expire and can be used anywhere. (262 reviews) - Users love the **variety of vendors** available on Guusto, making gift selection straightforward and enjoyable. (223 reviews) - Users love the **variety of redemption options** with Guusto, making it easy to enjoy different gifts quickly. (187 reviews) - Users love the **variety of vendor options** with Guusto, allowing flexible gift card redemption across many popular stores. (181 reviews) - Appreciation (159 reviews) - Convenience (145 reviews) - Recognition (145 reviews) - Selection (112 reviews) - Rewards (108 reviews) **What users dislike:** - Users find the **usage difficulty** of Guusto challenging due to initial confusion and lack of a tracking dashboard. (60 reviews) - Users find the **limited gift card options** can be frustrating, wishing for more brand variety and choices. (46 reviews) - Users find the **minimum redemption values** and currency restrictions limiting their gift card usability and options. (37 reviews) - Users express disappointment over the **lack of gift card options** , limiting redemption to US brands and digital formats only. (37 reviews) - Users find the **geographical limitations** of Guusto frustrating, affecting merchant availability and usability in certain areas. (34 reviews) - Users face **limited gift card options** , with delays in receiving cards and a lack of app convenience. (28 reviews) - Login Issues (27 reviews) - Users desire a wider **selection of vendors** , as current limitations hinder global expansion and convenience. (26 reviews) - Limited Card Options (25 reviews) - Limited Vendor Options (23 reviews) ## Guusto Reviews ### 1. A Great Way to Reward Staff Performance **Rating:** 5.0/5.0 stars **Reviewed by:** veronica l. | Patient Flow Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Guusto?** being able to gift staff based off their performance **What do you dislike about Guusto?** so far I do not see any flaws, I would like to continue to explore this site. **What problems is Guusto solving and how is that benefiting you?** helping solve money issues at the moment. **Official Response from Guusto Team:** > Performance-based recognition is such a powerful motivator! :D Love that you're discovering new ways to use Guusto. Keep exploring—there's a lot more under the hood that could enhance how you're rewarding your team! ### 2. Gusto’s Easy Interface with Plenty of Options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Guusto?** Very easy user interface. Lots of options to select from. **What do you dislike about Guusto?** There is nothing that I disliked about gusto. **What problems is Guusto solving and how is that benefiting you?** It is very easy to send gift cards and not run in stores to purchase one **Official Response from Guusto Team:** > No more store runs for gift cards—just easy, instant gifting. That's the whole point! Thanks for your review! :D ### 3. Easy to use and so many options **Rating:** 5.0/5.0 stars **Reviewed by:** Johanne P. **Reviewed Date:** June 24, 2026 **What do you like best about Guusto?** Love that you can combine gift cards to increase the amount used at one time. Also like that there is a wide variety of options to redeem. **What do you dislike about Guusto?** I wish that Amazon.ca and Walmart were available to redeem as well **What problems is Guusto solving and how is that benefiting you?** N/A **Official Response from Guusto Team:** > Thank you for this wonderful review! :) We're so glad you're loving the flexibility to combine gift cards and the wide variety of options available. We really appreciate your support! <3 ### 4. Got a gift card from manager super grateful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods **Reviewed Date:** July 12, 2026 **What do you like best about Guusto?** I like how easy it is to get gift cards. **What do you dislike about Guusto?** I dislike the mobile experience way better on computer. **What problems is Guusto solving and how is that benefiting you?** Solves easy gift card sending and I can send gift cards easiers **Official Response from Guusto Team:** > Manager appreciation coming through! Love that getting the gift card was easy. :) Mobile news: we just dropped a major update last week with lots of improvements! Update your app and give it another try! :D ### 5. Very Easy to Use with Minimal Steps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2026 **What do you like best about Guusto?** Very easy to use and doesn't require too many steps. **What do you dislike about Guusto?** Having to create another account. I hate making accounts **What problems is Guusto solving and how is that benefiting you?** Getting monetary gifts without having to physically receive them ### 6. Easy Gift Card Redemption and Smooth Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Carmelina G. | Senior Operations-Accounting Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Guusto?** I found it very easy to navigate and redeem my gift card **What do you dislike about Guusto?** It asks me if I redeemed the gift card when I just did it. **What problems is Guusto solving and how is that benefiting you?** It gives me the chance to use a gift card **Official Response from Guusto Team:** > Thank you for your feedback! :) We’re glad to hear the navigation and redemption process were smooth and easy to use. On the confirmation prompt, this appears at the time of redemption when the merchant is selected and is part of the final step to confirm the choice. Once the gift is redeemed, the platform doesn’t prompt additional questions afterward. :) ### 7. Guusto gets it right! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services **Reviewed Date:** November 12, 2025 **What do you like best about Guusto?** Guusto has been a wonderful addition to our employee recognition efforts. The platform is easy to use, making it simple for managers and supervisors to acknowledge great work in real time. Its intuitive design ensures that even first-time users can navigate the system with ease. One of the most valuable features is the reporting and tracking of shoutouts. Being able to monitor recognition trends and see who’s being acknowledged (and how often) provides essential insights for leadership. It helps ensure that recognition is consistent and inclusive across teams, and it supports data-driven decisions around employee engagement and performance Guusto also offers a wide range of reward options and the ability to personalize messages, which adds a thoughtful and meaningful touch to every shoutout. It’s a reliable, user-friendly, and impactful tool that truly supports a culture of appreciation. **What do you dislike about Guusto?** While Guusto is overall a fantastic platform, one small challenge we've encountered is the initial learning curve for recipients. Some employees were confused at first, expecting to have a traditional account or dashboard where they could log in and view all the shoutouts they’ve received. If you don’t have the upgraded plan, a recipient has an account only for the purpose of receiving and redeeming a gift, not for tracking recognition history. This distinction wasn’t immediately clear to everyone, and it led to a few questions and missed shoutouts early on. That said, once this was clarified, most users adapted quickly. **What problems is Guusto solving and how is that benefiting you?** Implementing Guusto has been a key step in achieving our department’s goal of creating a more engaging and meaningful employee recognition program. We were looking for a solution that was easy to use, flexible, and impactful—and Guusto delivered on all fronts. The platform has made it incredibly simple for managers and supervisors to recognize team members in real time, with personalized messages and a wide variety of reward options. This ease of use has encouraged more frequent and thoughtful recognition, which has had a noticeable impact on our team culture. One of the most valuable outcomes we've seen is a measurable increase in employee satisfaction and engagement. Team members feel more appreciated and motivated, and the positive feedback loop has strengthened collaboration and morale across the board. Overall, Guusto has helped us build a more connected, appreciative, and engaged workplace. It’s been a powerful tool in transforming our recognition culture, and we’re excited to continue seeing the long-term benefits. **Official Response from Guusto Team:** > Thank you for sharing such a thoughtful review! We’re thrilled to hear that Guusto has made recognition easier and more meaningful for your team, helping to encourage frequent and personalized shoutouts. We also appreciate your feedback about the initial learning curve for some recipients, as it helps us continue improving the experience. It’s wonderful to see how these tools have positively impacted engagement, morale, and team culture, and we’re excited to keep supporting your recognition program! <3 ### 8. I love it because I love to hear how much of a good job I am doing at work through this app. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** June 27, 2026 **What do you like best about Guusto?** The shout outs and the ability to get rewarded with gift cards **What do you dislike about Guusto?** There are no dislikes at the moment that I think they can improve on **What problems is Guusto solving and how is that benefiting you?** Unsure about how to answer this question going to opt for N/A **Official Response from Guusto Team:** > This is fantastic! We're so glad Guusto is helping you feel recognized and rewarded. Thank you for your review :D ### 9. Simple to Use with Smooth Gift Card Redemptions **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | District Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Guusto?** Very simple to use, easy to recognize coworkers and peers. Smooth actions to redeem for gift cards. **What do you dislike about Guusto?** Sometimes a bit difficult to scroll recognitions on main page **What problems is Guusto solving and how is that benefiting you?** Easy to recognize and empower co-workers **Official Response from Guusto Team:** > Thanks for your review! 😊 Great to hear that Guusto is simple to use and makes recognizing coworkers easy, with smooth gift card redemptions. If you’re experiencing issues with scrolling on the main page, try clearing your browser cookies and cache first. If the issue persists, feel free to reach out to info@guusto.com for further assistance—we’ll be happy to help! ### 10. Amazing experience **Rating:** 5.0/5.0 stars **Reviewed by:** shallu v. **Reviewed Date:** April 20, 2026 **What do you like best about Guusto?** Not only Reliable and simply easy to use and manage while shopping but also easy to redeem gifts **What do you dislike about Guusto?** According to my point of view I find it really advantageous, till now i dont think i will dislike because I find it really helpful-ful, easy to use and really good. **What problems is Guusto solving and how is that benefiting you?** In simple words: Gusto removes manual work, errors, and stress, so businesses can focus more on running their operations instead of paperwork. **Official Response from Guusto Team:** > Thanks a lot for sharing this—we really appreciate it! :) It’s great to hear Guusto has been easy to use and helpful for both managing and redeeming gifts. Also glad to hear it’s making things a bit simpler on your end and cutting down on manual work—that’s exactly what we aim for! ### 11. Always reliabke **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** July 02, 2026 **What do you like best about Guusto?** Ease of use, lots of places to use your gift cards **What do you dislike about Guusto?** Unable to change mind on vendor after redeeming **What problems is Guusto solving and how is that benefiting you?** No need to use a physical card and able to choose from a variety of vendors **Official Response from Guusto Team:** > Thank you for your review! We're glad to hear you’re enjoying the ease of use and the wide range of vendor options. :) On the ability to change vendors after redemption—this is expected. When a recipient confirms their choice, they acknowledge that the merchant can’t be changed after redemption. At that point, the gift card is purchased directly from the merchant, which means we’re unable to reverse or modify it on our end. We really appreciate you taking the time to share your experience, and we’re happy Guusto is helping make gifting simple and flexible for you! :) ### 12. GUUSTO is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization **Reviewed Date:** March 26, 2026 **What do you like best about Guusto?** The organization I work for introduced GUUSTO a few years ago and it has been such a great way to recognize staff . It allows us to have selection in what we choose to spend the funds on. The app is very easy to use. **What do you dislike about Guusto?** The only thing I would change is making the use of GUUSTO GC automatic, rather than having to manually select that you used it. **What problems is Guusto solving and how is that benefiting you?** It has allowed more flexibility and choice in selecting our own rewards at work. **Official Response from Guusto Team:** > Thanks so much for the great review! :) We’re really happy to hear that Guusto has made it easier for your organization to recognize staff and gives you flexibility in choosing rewards that matter to you. Regarding your suggestion, once a gift card is used, users can manually move it to the “Used” folder. Since we don’t have visibility into whether individual merchant gift cards have been redeemed, this step is kept manual to give users control over their own tracking. Hope this helps! :) ### 13. Helpful Water Quality Consultation **Rating:** 4.5/5.0 stars **Reviewed by:** Svetlana R. | Driving instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Just demand that all prices around all Ontario they have better **What do you dislike about Guusto?** Long the process for obtaining gift card **What problems is Guusto solving and how is that benefiting you?** Guusto helped connect me with a water quality consultation. It gave me useful information about my home’s water and possible solutions to improve it. **Official Response from Guusto Team:** > Love that Guusto is being used to reward such a practical action! 🙌 The redemption flow is intentionally built that way to keep everything safe and accurate — but we appreciate the patience! For vendor coverage in Ontario, reach out at info@guusto.com and we'll take note! :) ### 14. Easy-to-Navigate UI with Plenty of Reward Cash-Out Options **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Guusto?** The user interface is easily navigated. There are many options in ways to cash in your reward. **What do you dislike about Guusto?** The least helpful is navigating personal info. **What problems is Guusto solving and how is that benefiting you?** Retrieving rewards thru payouts. **Official Response from Guusto Team:** > Love that the navigation and cash-out options are hitting! :) The personal info section is admittedly less polished—it's necessary for compliance, but if it trips you up, info@guusto.com can help walk you through it! ### 15. Guusto for recognition, accomplishment in while working. **Rating:** 4.0/5.0 stars **Reviewed by:** Corrie B. | Steward, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Guusto?** The best thing, I like best in using Guusto, that i did notice that I get shout outs, that it tells me and let me knowIm doing a great job when performing everyday **What do you dislike about Guusto?** I dislike, that it takes from my check, I never knew that I get pay cut. **What problems is Guusto solving and how is that benefiting you?** The problem that I think Guusto is solving with me far as benefitting that I can get extra money far as using gift cards⁰⁹ **Official Response from Guusto Team:** > Thanks for the review! Great to hear the recognition and shoutouts are making a positive impact on your day-to-day work. :) On the tax side, we recommend checking with your HR or finance team, as it can depend on your organization. In many cases, gifts are only considered taxable once they’re claimed. ### 16. Simple to use, great options to choose from ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** June 17, 2026 **What do you like best about Guusto?** Photos of the companies instead of just the name **What do you dislike about Guusto?** Nothing really - you can always add more companies, but the options right now are good. **What problems is Guusto solving and how is that benefiting you?** I don't have any problems to be solved I just get a bonus amount to spend **Official Response from Guusto Team:** > The visual browsing experience is something we're really proud of — being able to see exactly where you're spending makes the whole process feel more intuitive and enjoyable. A bonus to spend and a great selection to choose from — that's a pretty good day! Thank you for sharing! :D ### 17. User friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** Shruti B. **Reviewed Date:** April 29, 2026 **What do you like best about Guusto?** Guusto is user friendly. Easy to give and receive gifts and shoutouts. **What do you dislike about Guusto?** One downside I can think of is, not having a dedicated account representative. **What problems is Guusto solving and how is that benefiting you?** Guusto solves the challenge of inconsistent and ineffective employee recognition by making it very easy to send and receive meaningful, real-dollar rewards and shoutouts. It has helped us boost engagement and morale, making recognition simple and impactful across our organization **Official Response from Guusto Team:** > Appreciate your feedback! 😊 Happy to hear that Guusto makes recognizing and rewarding teammates simple and effective, while contributing to stronger morale and engagement overall. Just to note, account managers are available for customers on our Premium Plan and offer more tailored support and guidance. ### 18. Guusto Gifting is Superior! **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Quota Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2023 **What do you like best about Guusto?** Why is Guusto so great? Because we can show acknowledgements, as well as gift money while also giving back to those in need. **What do you dislike about Guusto?** I haven't been able to come up with any downsides on Guusto, it truly has been great in every way so far. **What problems is Guusto solving and how is that benefiting you?** Guusto helps us solve the major issues of acknowlegement, appreciation and gifts. Our employee's work very hard and there are hundreds. This application allows the company to work together as a team to share anything positive they've noticed going on, while also gifting to those who are going above and beyond. **Official Response from Guusto Team:** > Thank you for sharing your experience on G2! 💛 We’re thrilled Guusto is helping your team recognize hard work, celebrate achievements, and give back to those in need. Your feedback means a lot — if you have any suggestions, feel free to reach out to info@guusto.com! :) ### 19. So User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Guusto?** The service is so user friendly and makes using my gift a simple process. **What do you dislike about Guusto?** Nothing comes to mind...so far, I've had no issues. **What problems is Guusto solving and how is that benefiting you?** I've encountered no issues or problems needing resolution. **Official Response from Guusto Team:** > No friction, no headaches, just easy gifting. That's music to our ears! Thanks for the kind words. :) ### 20. Guusto Is User-Friendly, Intuitive, and Easy to Follow **Rating:** 5.0/5.0 stars **Reviewed by:** Marlon Gavino V. | National Talent Acquisition Specialist - Cansel Group, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Guusto?** Its ease of use and clear instructions. User friendly. **What do you dislike about Guusto?** There is nothing bad about Guusto. It's very intuitive. **What problems is Guusto solving and how is that benefiting you?** Nothing. It is an excellent tool. **Official Response from Guusto Team:** > Thanks so much for sharing this! 😊 We’re really glad to hear the experience has been clear, simple, and easy to follow. It’s great knowing everything has been working well for you - thanks again for your review! ### 21. Works Seamlessly with Many Vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2026 **What do you like best about Guusto?** I like that I can use it with so many vendors. **What do you dislike about Guusto?** It took me a little while to figure out how to use it, but once I did, it was easy. **What problems is Guusto solving and how is that benefiting you?** None **Official Response from Guusto Team:** > Vendor variety unlocked! That's the sweet spot. :D Appreciate you powering through the initial learning phase to get there! ### 22. A Better Way to Shop for Items **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | police officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Guusto?** Provides a better way to shop for items. **What do you dislike about Guusto?** There is nothing that I dislike. This is a good tool. **What problems is Guusto solving and how is that benefiting you?** There is nothing that Guusto needs to resolve that would benefit me. **Official Response from Guusto Team:** > We love that! Making shopping better—that's music to our ears. Thanks for the kind words! :D ### 23. Effortless Gift Cards—Easy to Send, Receive, and Enjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** I find it super easy to receive and send these gift cards with absolutely no issues! And it’s always fun to see them pop up in my email **What do you dislike about Guusto?** I truly haven’t found anything I don’t like **What problems is Guusto solving and how is that benefiting you?** Appreciation for employees in a meaningful way **Official Response from Guusto Team:** > Thanks so much for your feedback! We’re glad to hear the experience has been easy and enjoyable for you 😊 ### 24. Clear Birthday & Anniversary Tracking with Helpful AI Recognition Refinements **Rating:** 5.0/5.0 stars **Reviewed by:** Dan Z. | Pharmacy Assistant Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Guusto?** It lays out birthdays and anniversaries clearly, which makes them easy to track. It also provides AI refine for the recognition text, and it’s been a great help in connecting with my team. **What do you dislike about Guusto?** Cannot search for an employee's anniversary and birthday for ahead of time preparation. **What problems is Guusto solving and how is that benefiting you?** In a busy workflow, it’s easy to forget to regularly show our appreciation to team members. Guusto helps by reminding us of special days and makes it easy for me to send recognition and appreciation in a simple, timely way. **Official Response from Guusto Team:** > Thanks so much for your feedback! :) We’re thrilled to hear that Guusto is helping you stay connected with your team and make recognition simple and timely. As for tracking employees’ anniversaries and birthdays, admins can view these on the Manage Members page or on the pre-loaded Recipients page. In you ever have any questions, kindly feel free to reach out to our support team at info@guusto.com. :) ### 25. Builds Team Spirit and Motivation with Guusto **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Guusto?** It helps build team spirit and makes you want to work harder **What do you dislike about Guusto?** I don't see any down side or dislike to using Guusto **What problems is Guusto solving and how is that benefiting you?** It help build team morale **Official Response from Guusto Team:** > Motivation that makes people want to work harder—that's powerful! We're thrilled Guusto is fostering that team spirit for you. The morale boost you're seeing is what real recognition looks like. Thanks for the kind words! :) ### 26. Plenty of Great Options to Choose From **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Guusto?** Great options to choose from, I'd definitely find something I want out of it **What do you dislike about Guusto?** Can't think of any, though I haven't used it for long **What problems is Guusto solving and how is that benefiting you?** My organization needed to find ways to send gift cards to remote workers and it helps us participate when we can't access the company meals **Official Response from Guusto Team:** > Thank you for the wonderful feedback! We’re so glad Guusto is helping your team stay connected and included, no matter where employees are working from. We really appreciate your support and hope you continue enjoying the platform! 😊 ### 27. Excellent Way To Receive Recognition From Your Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation **Reviewed Date:** June 17, 2026 **What do you like best about Guusto?** Many vendors to choose from and really easy to use **What do you dislike about Guusto?** Nothing. I like it and I never had any issues while using it. **What problems is Guusto solving and how is that benefiting you?** Wasting time on thinking of some sort of reward for employees. Guusto lets the employee decide.. **Official Response from Guusto Team:** > Choice changes everything when it comes to recognition, and it sounds like that's exactly what's made the experience feel so seamless for you. We're really glad it's been smooth sailing from day one. Thank you for taking the time to share! :) ### 28. Awesome tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** June 11, 2026 **What do you like best about Guusto?** I love that you can send a shout out to your peers when they are doing a great job. **What do you dislike about Guusto?** i would like to add games or challenges in guusto **What problems is Guusto solving and how is that benefiting you?** Guusto helps with recognitions and announcements. this helps to have a centralized location. **Official Response from Guusto Team:** > Appreciate your feedback! 😊 Great to hear the platform is making recognition and communication easier. We’ll also share your suggestion about adding more interactive features with our team! ### 29. Easy to receive gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Octavia J. **Reviewed Date:** July 05, 2026 **What do you like best about Guusto?** How the selection of where you want to use gift cards for1 **What do you dislike about Guusto?** Nothing at all I like the service they give **What problems is Guusto solving and how is that benefiting you?** Nothing I do not have a problem with Guusto **Official Response from Guusto Team:** > This is what we like to hear! Glad the gift card selection and our service are both on point. Thanks for the review! :D ### 30. User-Friendly Rewards with Tons of Gift Card Options **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Receiptioniust, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Guusto?** Guusto is user friendly and provides so many gift card options. **What do you dislike about Guusto?** Honestly, there isn't anything I dislike about Guusto. **What problems is Guusto solving and how is that benefiting you?** It's solving the problem of finding a way to reward employees. I, as an employee, am being reward and loving it! **Official Response from Guusto Team:** > There's something really satisfying about a platform that just works — no learning curve, no frustration, just a smooth experience from start to finish. Knowing that employees like you are walking away happy and rewarded is exactly the fuel that keeps us going. Thank you for this! :) ### 31. Simple, All-in-One Giving Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Ronette H. | Center Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Guusto?** The simplicity of giving to others, all in one place. **What do you dislike about Guusto?** Haven't found any yet, I have enjoyed using the site. **What problems is Guusto solving and how is that benefiting you?** Allowing me to give to staff and track it in a ethical way. **Official Response from Guusto Team:** > Thank you so much for this wonderful feedback! We're thrilled that Guusto is making giving simple and meaningful for your team. We love that you're able to give ethically and track it all in one place. Your support means a lot! :) ### 32. Customer satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Steven L. | Lawn care technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2026 **What do you like best about Guusto?** That it is a positive page, and rewards employees **What do you dislike about Guusto?** I do not at this time have any bad things to say about Guusto **What problems is Guusto solving and how is that benefiting you?** Getting to know other employees **Official Response from Guusto Team:** > Thanks so much for sharing your experience with us! 😊 We’d love to hear how we can make your experience a 5-star one. Feel free to reach out to us at info@guusto.com with more feedback — we’d be happy to help! ### 33. Easy-to-Use Gift Cards for Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Debra P. | Mortgage Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Guusto?** I like how easy it is to use, and how simple it is to send gift cards to my clients. **What do you dislike about Guusto?** I wish I could e-transfer smaller amounts, instead of having to send $500 at a time. **What problems is Guusto solving and how is that benefiting you?** n/a **Official Response from Guusto Team:** > Thanks for sharing your experience! :) We’re glad to hear you’re finding the platform simple and easy to use for sending gifts to your clients. For smaller amounts, you can fund your account using a credit card instead of larger top-ups. Just a note that credit card funding does include an associated processing fee. ### 34. Informative, Helpful Software That Guides You Through Questions **Rating:** 4.5/5.0 stars **Reviewed by:** Brian W. | Shift Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Guusto?** Very informative and helpful software. Helps navigate through questions. **What do you dislike about Guusto?** The amount of information required and the constant authentication process **What problems is Guusto solving and how is that benefiting you?** Helps managers boost company moral and workplace engagement. **Official Response from Guusto Team:** > Informative guidance is exactly what we aim for, so thanks for noticing! :) On your friction points—the information requirements and 2FA are intentional design choices. Yes, they feel heavy upfront, but they protect your security and ensure proper setup. We appreciate users like you who understand the 'why' behind these measures! ### 35. Versatile Platform That Makes Real-Money Rewards Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kaye J. | Lead Cashier, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Guusto?** Versatile, real-money rewards made easy. **What do you dislike about Guusto?** Limited local options and rigid deadlines. **What problems is Guusto solving and how is that benefiting you?** Saves wasted budget, boosts employee morale. **Official Response from Guusto Team:** > Thanks so much for the great review. :) We’re glad to hear you’re finding the platform versatile and helpful for making rewards simple while supporting employee morale. On your note about deadlines: the expiry applies only to the claiming step, and that timeframe is set by the gift sender at the time the gift is issued. Once a gift is claimed, it doesn’t expire and can be redeemed at any time in the future. :) ### 36. Easy to Navigate with Plenty of Brands to Choose From **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea W. | Insurance advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Guusto?** Easy to navigate on the screen. Lots of brands to choose from **What do you dislike about Guusto?** kIND OF CONFUSING AT THE START. Not sure if it's going to just take the money into my account or not. **What problems is Guusto solving and how is that benefiting you?** It's solving my problem of being able to pay for things **Official Response from Guusto Team:** > Thank you so much! 😄 Lots of brands and a smooth experience — glad it's delivering on both fronts. And no worries about the initial confusion—Guusto won't charge your personal account unexpectedly. If you ever have any questions or concerns, feel free to reach out to our support team at info@guusto.com. We're always happy to help! 😊 ### 37. First Time with Guusto: A Flexible, Multi-Option Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Duvell Vaugha V. | Dining Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Guusto?** This is my first time using Guusto and it seems to have multiple sides to get in **What do you dislike about Guusto?** Having 2 different sites to get in the portal **What problems is Guusto solving and how is that benefiting you?** None at this time **Official Response from Guusto Team:** > Thanks for leaving your review here! :) Guusto has one main website to access the platform. However, if your company uses Single Sign-On (SSO) with their own login portal, that might create a separate entry point—which could explain the two access points you're seeing. If you're confused about which to use, our team at info@guusto.com can clarify your company's setup and get you sorted! :) ### 38. Gift Card Perks — Simple, Intuitive, and Delightful to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Rafah A. | Psw, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Guusto?** Having a gift card is so awesome, is easy to use **What do you dislike about Guusto?** I had to make two accounts, it didn't tell me go with your work email first **What problems is Guusto solving and how is that benefiting you?** It make the work easier **Official Response from Guusto Team:** > Thank you for this wonderful feedback! We're so glad the gift card experience is easy and delightful for you. :) We understand you created two accounts—Google sign-in is our primary option since it's the most convenient way to access the platform. If you ended up creating two accounts, our team at info@guusto.com can help consolidate them for you! :) ### 39. Guusto is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Guusto?** the options to redeem at different places **What do you dislike about Guusto?** i like the different options, but it would be nice to have more. **What problems is Guusto solving and how is that benefiting you?** our employees like the different options. happy employees! **Official Response from Guusto Team:** > Happy employees is our ultimate win! Love that the variety is resonating with your team. On wanting more options—we hear you, and we're always expanding. If there are specific merchants your team would love to see, send them over to info@guusto.com! :) ### 40. easy to use and I got a very helpful response when I had an issue **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra F. | Volunteer, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Guusto?** The choice of gift cards for redemption. **What do you dislike about Guusto?** No downsides this time but maybe a good idea to have a wider list of merchants. **What problems is Guusto solving and how is that benefiting you?** easier to give a gift while giving staff a wider choice. **Official Response from Guusto Team:** > Thank you for this great review! We love that choice and helpful support are delivering value. We're always looking to expand our merchant network—please send your suggestions to info@guusto.com and we'll consider them for future! :) ### 41. Reliable Help When Issues Come Up **Rating:** 5.0/5.0 stars **Reviewed by:** EDWARD B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Guusto?** If there is an issue, Gusto ensures that there’s help. **What do you dislike about Guusto?** I dislike all of the extra steps but I understand. **What problems is Guusto solving and how is that benefiting you?** How to use two factor authentication in my other logins **Official Response from Guusto Team:** > We're glad you know we've got your back when things come up! And your comment about the extra steps—you totally get it. Security matters, and those steps are there to keep your account safe. Nice bonus that it's helping you understand two-factor auth better across the board! :D ### 42. Flexible Gift Choice for Where You Want to Shop **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle B. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Guusto?** Allows you to choose where you want to use your gift **What do you dislike about Guusto?** Using exact money down to the penny so if you get something from say Amazon you don't have to pay some with a credit card **What problems is Guusto solving and how is that benefiting you?** Not sure **Official Response from Guusto Team:** > Getting every last cent of value out of a gift is something everyone deserves. :D The good news is that any unspent balance remains on your account after a purchase — so there's no pressure to find something that matches down to the dollar. Browse freely and come back for the rest anytime! ### 43. Easy, Convenient Gusto Card Use Almost Everywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Val R. | District Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Guusto?** I can use my Gusto card at so many stores, which makes it really easy and convenient to use. **What do you dislike about Guusto?** I can’t think of any improvements right now. Maybe more people just need to be aware of Gusto. **What problems is Guusto solving and how is that benefiting you?** It is a great way to acknowledge your peers. **Official Response from Guusto Team:** > Thanks for your kind review! 😊 We’re glad you’re finding Gusto cards easy and convenient to use across various stores. We appreciate your support and your help in spreading awareness! ### 44. Love the Shout-Outs and Employee Nominations **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Guusto?** Everything i like how you can send shout outs a nominate employees **What do you dislike about Guusto?** i haven't really found any yet but we will see **What problems is Guusto solving and how is that benefiting you?** acknowledging the employees **Official Response from Guusto Team:** > Thanks for your review! 😊 Great to hear that Guusto is helping make recognition easy through shoutouts - it’s such a great way to highlight team contributions. Glad everything has been smooth so far, and that it’s supporting a culture of appreciation in your workplace! ### 45. Empowering Employee Recognition with Versatile Gift Card Options **Rating:** 5.0/5.0 stars **Reviewed by:** Carlie P. | Registered Nutrition and Dietetics Technician, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Guusto?** I love that my company can express gratitude in meaningful, practical ways by sending gift cards to employees who have done an outstanding job! **What do you dislike about Guusto?** I see no downsides — I love that users can choose practically any gift card, including visa gift cards that can be used at a variety of accepting stores and sites. So versatile! **What problems is Guusto solving and how is that benefiting you?** Guusto is solving the problem of fruitless recognition by empowering employees to choose the type of reward that fits their needs and desires best. Truly the best type of incentive! **Official Response from Guusto Team:** > Thank you for your feedback! 😊 It’s fantastic to hear that Guusto enables your team to show appreciation in ways that really resonate with employees. We’re glad the flexibility of our gift card options makes rewarding your team practical and convenient. It’s wonderful to know that the platform helps ensure recognition feels meaningful and effective! ### 46. Easy to Use with Flexible Spending Choices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Guusto?** Ease of use, ability for the end user to choose the place they want to use their money. **What do you dislike about Guusto?** There is no free method of adding funds to the account unless adding over $500 which is above my limit. **What problems is Guusto solving and how is that benefiting you?** Employee appreciation and awarding outside the box thinking, going above and beyond etc. **Official Response from Guusto Team:** > Love hearing that the platform makes employee recognition simple and meaningful — rewarding that above-and-beyond effort is exactly what we're built for! 🙌 Just to clarify — credit card is available as a funding option for amounts under $500, though card providers typically apply a 3% processing fee on their end. For any further questions about funding, feel free to reach out at info@guusto.com! :) ### 47. Super easy to use and good variety to chose **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Guusto?** Ease of use, interesting choice of merchants **What do you dislike about Guusto?** I don't have any thing to say here since I really like using it **What problems is Guusto solving and how is that benefiting you?** it does not solve anything for me; it is a reward for good work, good customer service **Official Response from Guusto Team:** > Thanks for posting an amazing feedback here! :) We appreciate it! ### 48. Guusto Makes Team Recognition Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | Senior Chef Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Guusto?** Guusto is a great way to recognize my team members. **What do you dislike about Guusto?** I have just started using it so there is nothing that I dislike so far. **What problems is Guusto solving and how is that benefiting you?** I always struggled with finding appropriate ways to recognize team members but Guusto makes it easy! **Official Response from Guusto Team:** > We’re glad to hear Guusto is helping make team recognition easier right from the start. Finding meaningful ways to recognize people can be challenging, so it’s great to know the platform is simplifying that for you. We hope it continues to be a smooth and valuable experience as you keep using it! :D ### 49. nice website **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality **Reviewed Date:** June 25, 2026 **What do you like best about Guusto?** very informative on the company over all. **What do you dislike about Guusto?** my roll is just custodian work. is that hospitality? could not find my option here. **What problems is Guusto solving and how is that benefiting you?** that It keeps everyone synchronized with the ambient of the company. **Official Response from Guusto Team:** > Thank you for this feedback! :) We'd like to help you find the right role category for you. Please reach out to us at info@guusto.com with more details, and we'll get this set up correctly! ### 50. The Best and Easiest App for Team Recognition and Claiming Rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Guusto?** It is perfect for recognizing your team makes it absolutely easy to use and easy to claim towards so many different sellers. **What do you dislike about Guusto?** No comment it’s the best and easiest app to use. **What problems is Guusto solving and how is that benefiting you?** Easy to recognize my team at work with a little bit of reward **Official Response from Guusto Team:** > Thanks so much for the great review! 😊 We’re really happy to hear that you’re enjoying how easy and flexible the platform is, and that it helps make recognition more meaningful and personal. It’s especially great to know it’s helping ensure more people feel seen and appreciated at work! <3 ## Guusto Discussions - [How long are the gift rewards good for- do they expire?](https://www.g2.com/discussions/51113-how-long-are-the-gift-rewards-good-for-do-they-expire) - 1 comment, 2 upvotes - [Does anyone have any recommendations on how to implement a good employee recognition system?](https://www.g2.com/discussions/does-anyone-have-any-recommendations-on-how-to-implement-a-good-employee-recognition-system) - 1 comment, 1 upvote - [How do I use Guusto in separate increments for Hotels.com?](https://www.g2.com/discussions/how-do-i-use-guusto-in-separate-increments-for-hotels-com) - 1 comment, 1 upvote - [Why is this so long](https://www.g2.com/discussions/why-is-this-so-long) - 1 comment, 1 upvote - [App use for personal gifts](https://www.g2.com/discussions/app-use-for-personal-gifts) - 2 comments, 1 upvote - [View Guusto pricing details and edition comparison](https://www.g2.com/products/guusto/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A20%3A37+-0500&secure%5Bsession_id%5D=d3d4fe69-5bf0-4ee7-91c5-a74b52476276&secure%5Btoken%5D=fe0e2caad6c1fc6f28e2507947cc4392873338eb17d0ce8d396abd76c0f74e71&format=llm_user) ## Guusto Integrations - [Axonify](https://www.g2.com/products/axonify/reviews) - [Empresa HR](https://www.g2.com/products/empresa-hr/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PeopleHub](https://www.g2.com/products/peoplehub/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Guusto Features **Platform Basics** - Reporting - Dashboard - Performance **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Platform Content** - Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Employee Engagement - Rewards ## Top Guusto Alternatives - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,523 reviews) - [Awardco](https://www.g2.com/products/awardco/reviews) - 4.9/5.0 (6,226 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) - 4.8/5.0 (2,887 reviews)