guidde Reviews & Product Details

I used Guidde to create product walkthrough videos for both end users at Go Live and for users involved in UAT, helping the business understand how to properly test the solution. The platform was incredibly intuitive—quick to learn and easy to use for producing clear, effective videos.

One of my favorite features is the AI voiceover, which allows you to add pauses and fine-tune pronunciation for a more natural, polished narration. I also really appreciate the ability to insert your own videos and images during editing, building on the base that Guidde provides.

A standout time-saver for me is the export functionality—you can easily convert your videos into Word documents and several other formats. This feature alone has saved me hours of manual work. Highly recommended for anyone creating user training or testing support content! Review collected by and hosted on G2.com.

I disliked that sometimes while editing the video, the voiceover text would disappear. Review collected by and hosted on G2.com.

Guidde is a highly effective tool for creating How-To guides. It keeps evolving, making the process even more straightforward over time. The company is committed to listening to our needs and does an excellent job of keeping the various groups within our large organization informed about how to make the most of its features, as well as sharing valuable best practices. Our CSM Hannah does an amazing job. Our Customer Success Manager, Hannah, does an outstanding job. Review collected by and hosted on G2.com.

I dont have anything to share about my dislikes of Guide. Review collected by and hosted on G2.com.

What I like best about Guidde is how easy it makes creating step-by-step video guides. I click through a flow, and it automatically captures everything — no editing headaches, no starting from scratch. Once the video is ready, just make a few adjustments, and you're good to go to share it. Review collected by and hosted on G2.com.

The only thing I’d like to see improved is the audio customization. While the AI voiceovers are impressive, they can sometimes sound a bit too robotic or fast-paced for certain audiences. Review collected by and hosted on G2.com.

How quickly I can create really professional content. I also love my custom avatar Review collected by and hosted on G2.com.

The organization - placing videos in various folders to manage user access is not great. Review collected by and hosted on G2.com.

As the Quality & AI Program Manager, Guidde has been instrumental in simplifying the creation of short, focused training videos for our rollouts of transformational software systems. It is easy to deploy, allows for quick video creation—record, click, and go— and enables effective grouping into spaces for each initiative. This simplicity is where we find the most value, making it easy to address common questions. Hannah Levenson has been particularly supportive as a Customer Success Manager, making our transition smooth and encouraging. We're pleased with the tracking metrics, which help highlight the reach and impact of our training efforts. Review collected by and hosted on G2.com.

It's currently a challenge to find what we dislike about guidde - with additional use and integration I believe we will continue to be able to address any user concerns with the app. Review collected by and hosted on G2.com.

Guidde has made creating training content so much easier. Instead of spending hours building tutorials, I can produce clear, consistent videos in minutes. It’s been a huge help for onboarding new members or instruct existing employees. Our Customer support rep Hannah is amazing and offers great help! Review collected by and hosted on G2.com.

It is a continuously evolving tool. Whatever does not work perfectly, is quickly changed as soon as it is reported. I do not have any downside to mention. Review collected by and hosted on G2.com.

We use Guidde to create internal support material and to complement learning activities for our store employees across Europe and our service office. For example, we make short explainer videos on how to use (new) systems.

What stands out most is the ease of use. You can quickly create, edit, and share content. Thanks to the AI voice-over, our videos are much more future-proof.

With the help of Hannah, we’re getting more and more out of the tool. She’s incredibly helpful, quick to respond, thinks along with us, and is always enthusiastic. A real pleasure to work with.

I’d definitely recommend Guidde to anyone looking to use video as part of support or learning, without the complexity. Review collected by and hosted on G2.com.

One small area for improvement would be the ability to create and save custom video formats or templates that can be reused for every new video. Since we make videos in multiple languages and different versions, having this feature would help ensure greater consistency across all content. Review collected by and hosted on G2.com.

It’s really easy to create demo videos while navigating through any screen in my browser. Review collected by and hosted on G2.com.

You have to click to record each step; it doesn’t capture any other actions. Review collected by and hosted on G2.com.

We've been searching for an efficient AI-powered solution to streamline our documentation process, and Guidde has proven to be exactly what we needed. It has enabled us to quickly create high-quality how-to videos for several of our applications, significantly enhancing our customer support resources.

Guidde is incredibly user-friendly and was seamlessly adopted by our team. Implementation was straightforward, and it’s now a tool we rely on weekly to produce engaging and informative videos. Integration into our department was smooth, and the impact has been substantial—both in reducing training costs for our customers and improving internal onboarding.

What truly sets Guidde apart is their outstanding customer support. Their team has been responsive, knowledgeable, and genuinely invested in our success. Whether we had questions during setup or needed guidance on best practices, they were always there to help.

The results have exceeded our expectations, and we highly recommend Guidde to any organization looking to simplify and elevate their documentation efforts. Review collected by and hosted on G2.com.

It would be great to have the ability to add music to individual steps. I imagine this is a feature the team is considering for future development, and it would be a fantastic enhancement to an already impressive tool. Review collected by and hosted on G2.com.

As a corporate content creator, I need to produce high-quality videos in the shortest time possible. Thanks to Guidde, I no longer have to spend hours editing in a video editor – the AI takes care of everything. I just review the result and make a few final touches. A huge advantage is that we were also able to involve colleagues outside of our product experience team in the content creation process. Review collected by and hosted on G2.com.

There’s always something to improve – I like things to be perfect. But Hannah, our CSM, always makes sure to find a temporary workaround and gets our request added to their roadmap. Review collected by and hosted on G2.com.