Its very user friendly and is a great tool to be used in hospitality. I love the interface and is quite easy to navigate. Generates scheduled reports. These reports efficiently provide management with a daily overview of hotel service operations and exceptions. Managers receive and view trending information on their mobile device. Interactive data visualization dashboards make it fast and easy to explore valuable service data. Review collected by and hosted on G2.com.
The only problem i found with guestware is that it does not offer two way communication with my customers, as in i cannot initiate a conversation or chat with the guests. Review collected by and hosted on G2.com.