GuestService Discussions

GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. GuestService ensures that the best service is always provided to your guests. They send their requests and orders as well as follow the status of them by the mobile without a language barrier. Your guest knows your hotels, your services, and nearby places so that takes advantage of the digital concierge service. We’re removing all barriers of language. You will be able to use it in the languages you prefer. English, Spanish, German, French, Russian, and Arabic are the default languages. If you tell us about your language preference, then we will activate it immediately. By GuestService, offer countless opportunities to the thousands of guests staying in your hotel. In SPA, cabana, special reservations, etc., introduce your premium services to your guests. Increase your points on review sites by GuestService! You can measure in-hotel satisfaction by GuestService, guide your guests, and increase your points on review sites. It is the perfect solution for contactless guest relations management. Thanks to GuestService, you can manage guests’ requests, make your service reservations, and analyze your business. You can also achieve success in guest relations without the need for integration through a completely standalone solution. When users leave GuestService reviews, G2 also collects common questions about the day-to-day use of GuestService. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.