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JC

Jeff C.

Vice President, Information Systems & Technology

Mid-Market (51-1000 emp.)

8/12/2022

"Consistent and thorough with the services we have relied on them for."

4.5/5

What do you like best about GSI, Inc.?

GSI is consistent and has been providing a strong skillset of support to our team. I also very much appreciate the resource depth of the teams. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

The only downside I have to using GSI is that I could staff internally for a lower cost if we could find those skillsets but I would not get the depth that GSI shows with their team. Review collected by and hosted on G2.com.

Recommendations to others considering GSI, Inc.:

GSI has been able to meet our needs to date and have been a strong partner for us in good times and bad. Regardless their responses have been swift and suppotive. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

GSI is solving technical SME and personnel bandwidth issues for ORBCOMM. It allows us to use the resources we do have to focus on the functional aspect of our efforts. Review collected by and hosted on G2.com.

PG

Verified User in Government Administration

Enterprise (> 1000 emp.)

9/23/2022

"Project Supervisor and Developer."

5/5

What do you like best about GSI, Inc.?

GSI is responsive to our needs and has been great on keeping the project moving forward. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

At times, some GSI consultants seem a little disorganized. Nothing that hinders the project, but it can cause confusion at times. Review collected by and hosted on G2.com.

EM

Verified User in Mining & Metals

Enterprise (> 1000 emp.)

8/11/2022

"Excellent Partner to work with"

5/5

What do you like best about GSI, Inc.?

Skilled and customer driven people is the most important asset of GSI Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

No particular dislikes. Price of services can always be a bit more competitive. Review collected by and hosted on G2.com.

JL

Jason L.

Head of Finance

Mid-Market (51-1000 emp.)

2/7/2021

"CloudGenius = White Glove Implementation"

5/5

Describe the project or task GSI, Inc. helped with:

My team and I focused a lot of our attention on which ERP to migrate to, but admittedly and regrettably didn’t think much of implementation teams. After deciding on Netsuite, we purchased the whole nine, including the SuiteSuccess implementation program, offered by NetSuite directly. After all, why wouldn’t you go with the team who’s most incentivized to make your transition as successful as possible?

We learned the hard way that it wasn’t going to work by a mile. We were definitely going to not only miss our cutover deadline, but not be able to meet the infrastructure/business goals we had set out to attain. Thankfully, we cut this short after about a month and started looking for other solutions and stumbled across CloudGenius.

They are simply a team who is passionate, hardworking, and eager to lean in to understand what your ultimate goals are for the business and its reporting potential. They recommend best practices, they do the ugly non-recurring work that you don’t have the bandwidth nor expertise to do, and understand prioritization, instead of forcing you to sit through programmatized customization sessions building your preferred color schemes and showing you how to enter basic business information. Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

End to end white glove experience. They treat our problems like their own and do what it takes and basically work 24/7 if they have to to get things done on time. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

Not applicable. There is nothing meaningful to share regarding dislikes. They know what they’re doing. If you’ve never implemented NetSuite before and need a thought partner, use CloudGenius. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

We needed a team who understood our goals at a business and accounting level and to help reconcile our expectations with their expertise. CloudGenius has done that and more. We anticipate working with them on an ongoing basis as we continue to operationalize our workflows with NetSuite. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Jason,

Thank you so much for your review! We are so glad you found us and that we were able to move your implementation forward. We look forward to working with the team at Eden Health on an ongoing basis!

TH

Tammy H.

Small-Business (50 or fewer emp.)

11/30/2020

"CloudGeniusERP - Highly Recommend"

5/5

Describe the project or task GSI, Inc. helped with:

Two years ago our company was new to NetSuite. We found CloudGeniusERP and they helped us mitigate through many complicated areas from report set-ups to a huge, multi-level pricing structure. Instead of just doing the tasks for us, they trained us to do these in the future so we would not be solely dependent upon them. Our entire staff was in daily contact with several members of the Cloud Genius staff, and they were very patient and understanding of our needs. Today, we still use them on a case by case basis, and we still receive the same personable and professional help. I would highly recommend Perry and his team for any of your NetSuite needs! Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

The knowledge and professionalism portrayed through every aspect of our needs, whether they are small or highly complex. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

This is a ridiculous question. If I had to search my brain for one thing that I dislike about Cloud Genius, it would have to be that they are not on our staff :-) Review collected by and hosted on G2.com.

Recommendations to others considering GSI, Inc.:

If you are looking for knowledgeable, understanding, and in-depth help, CloudGenuis is the place to go. Because we received very little training from NetSuite, we did quite a bit of research and decided that CloudGenius would become our go-to company when we need assistance. Even after two and a half years, I still have questions, and they are always willing to help! Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

We were recreating our pricing structure in July 2019, and it was necessary for us to have many different pricing levels for different customer statuses. CloudGenius helped us navigate through this process and even gave us a step-by-step procedure so we would be able to update on our own when necessary. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thanks so much for your kind words, Tammy. Even though we are not on your staff, we will always be an extension of your team! :)

WR

Wayne R.

Account Executive: NetSuite Vertical

Enterprise (> 1000 emp.)

12/14/2020

"Knowledgeable, Professional and Great to Work With!"

5/5

Describe the project or task GSI, Inc. helped with:

I have worked, in partnership, with Jon and Perry for the last several years. Their knowledge and approach to helping NetSuite users is remarkable. I have presented them with many troubled NetSuite scenarios, each one with its own unique needs. They have a curiosity and diligence that seeks out the issues, optimizes the process, and achieves the overall outcome every time. Thank you both! Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

Their consultative approach, willingness to learn and make recommendations. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

I don't have anything that comes to mind. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

Correcting a bad previous NetSuite implementation. Getting a team to collaborate with, troubleshoot and ultimately look at all options on how to best help a prospect or customer. I've used CGERP to help with fixing implementation, customizing NetSuite scripts and just about anything else. The largest benefit is that the client is now getting more value out of their investment in NetSuite. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thank you so much Wayne -- we look forward to continue working with you on all things NetSuite!

MM

Megan M.

Operations

Small-Business (50 or fewer emp.)

10/13/2020

"Cloud Genius ERP gets 5 Stars from me!"

5/5

Describe the project or task GSI, Inc. helped with:

Cloud Genius ERP help integrate Netsuite within my company and partnered with our scheduling software to help run our business smoother. Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

Cloud Genius ERP you can access from anywhere anytime and literally can gather any information you need to report on your business. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

I have no complaints regarding Cloud Genius ERP . Review collected by and hosted on G2.com.

Recommendations to others considering GSI, Inc.:

If you are looking to get some assistance with running your business easier and smoother with less room for errors you should reach out to Cloud Genius ERP and let them help you seamlessly run your business. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

I am able to see where the business is making money and where we may be losing. I can literally run reports on anything and the accounting aspects make recording transactions super simple. Not to mention the storage of related files to projects and viewing customer history. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thank you so much for your kind words, Megan! We are so happy that you are satisfied with your NetSuite software.

GR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/30/2020

"Cloud Genius Great to work with!"

4/5

Describe the project or task GSI, Inc. helped with:

Cloud Genius helped us implement Netsuite in 2016, and has helped us with requests ever since as we evolve our processes and use the system more and more. Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

They are upfront about how long it will take them to handle our requests, and if they are able to meet our requirements. They help us problem solve on how to best use the software for our needs. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

Sometimes it takes them a little bit to get back to us on tasks. Review collected by and hosted on G2.com.

Recommendations to others considering GSI, Inc.:

The team at Cloud Genius definitely thinks about the customer and their process and how to help them achieve better results than their previous software provider. We continually ask them for their insights on how to make better use of the software. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

We are currently working on adding some features to our website. They knew what needed to be done and helped us right away. We've definitely seen an improvement in our workflow. We have less inventory loss, and are able to see much better analytics into our financials with their help creating reports. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thank you for your review -- we look forward to working with you on an ongoing basis!

JW

Jennifer W.

Small-Business (50 or fewer emp.)

12/9/2020

"Excellent company to work with"

5/5

Describe the project or task GSI, Inc. helped with:

CloudGenius has helped our organization implement, maintain, and grow our use of NetSuite. Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

They have always been quick to help problem solve and provide solutions. They also understand the budget limitations we face as a nonprofit and are willing to put in the work with NetSuite staff to get us the best pricing available. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

I have no complaints! Every project completed together has gone smooth. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

We are currently working to identify some new solutions for HR systems via NetSuite. They are working quickly to find the answers to our questions and help find the best implementation plan for us to ensure a price structure that works for us. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thank you for your kind words, Jennifer. We love working with nonprofits and providing them with all the benefits of NetSuite!

MZ

Michael Z.

Mid-Market (51-1000 emp.)

12/1/2020

"Customer Satisfaction with Cloud Genius"

5/5

Describe the project or task GSI, Inc. helped with:

We took an very old Retail Pro 8 POS and converted it to NetSuite. It included our warehouse and pick, pack, ship tools. Review collected by and hosted on G2.com.

What do you like best about GSI, Inc.?

Very easy to get quick calls to go over specific topics relating to account and NetSuite. Always have the answer that I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about GSI, Inc.?

Don't really have any downsides that I'm aware of. Review collected by and hosted on G2.com.

Recommendations to others considering GSI, Inc.:

Have the expertise in accounting and NetSuite that help to make transitions seamless. Review collected by and hosted on G2.com.

What problems is GSI, Inc. solving and how is that benefiting you?

Old POS just didn't work anymore. Flexibility of old software was outdated years ago. Review collected by and hosted on G2.com.

Response from Olivia Lehnertz of GSI, Inc.

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Thanks so much for your review Michael -- we're so happy we were able to find you a better solution with NetSuite!