--- title: GSI, Inc. Reviews meta\_title: 'GSI, Inc. Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how GSI, Inc. works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 51 scale: '5' date\_modified: '2026-08-10' parent\_category: name: NetSuite Ecosystem Services url: https://www.g2.com/categories/netsuite-ecosystem-services --- ### GSI, Inc. Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highly value GSI's **deep expertise and proactive support** , enabling efficient and transformative solutions for their business needs. [(7 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789110&qs=pros-and-cons#reviews) Users value GSI's **exceptional technical expertise and partnership mentality** , ensuring a collaborative and successful consulting experience. [(7 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789031&qs=pros-and-cons#reviews) Users value GSI for their **custom solutions** , effectively addressing complex needs with a collaborative and expert-driven approach. [(4 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789155&qs=pros-and-cons#reviews) Users value the **extensive knowledge** and skills of GSI, Inc., appreciating their professionalism and flexibility. [(4 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789048&qs=pros-and-cons#reviews) Users value the **enhanced process efficiency** of GSI, Inc., benefiting from optimized systems and proactive management. [(4 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1788971&qs=pros-and-cons#reviews) Users express concerns about **poor customer support** , citing long wait times and disengaged consultants during interactions. [(2 mentions)](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=2296205&qs=pros-and-cons#reviews) ### Top Pros or Advantages of GSI, Inc. ##### 1. Expertise Users highly value GSI's **deep expertise and proactive support** , enabling efficient and transformative solutions for their business needs. [ See 7 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789110&qs=pros-and-cons#reviews) See Related User Reviews AP Alex P. 4.5/5 "Comprehensive ERP Support with Expertise in JD Edwards" What do you like about GSI, Inc.? I appreciate that GSI, Inc. helps us save money by controlling our ERP systems' backend processes. They assist us with ERP issues and manage improveme ![Sara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara A.") SA Sara A. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Partnership and Expertise Elevate NetSuite User Experience" What do you like about GSI, Inc.? At Paystand, we deeply value GSI’s collaborative spirit, technical expertise, and unwavering commitment to delivering customer success. Their team bri ##### 2. Helpful Users value GSI's **exceptional technical expertise and partnership mentality** , ensuring a collaborative and successful consulting experience. [ See 7 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789031&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Business Analyst" What do you like about GSI, Inc.? GSI is always available to assist in whatever we need. ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Mid-Market (51-1000 emp.) 5.0/5 "GSI - An Incredible partner for JDE, Oracle Cloud, and NetSuite" What do you like about GSI, Inc.? What I appreciate most about GSI is their rare combination of deep technical expertise and genuine partnership mentality. Unlike many consulting firms ##### 3. Custom Solutions Users value GSI for their **custom solutions** , effectively addressing complex needs with a collaborative and expert-driven approach. [ See 4 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789155&qs=pros-and-cons#reviews) See Related User Reviews ![Sara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara A.") SA Sara A. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Partnership and Expertise Elevate NetSuite User Experience" What do you like about GSI, Inc.? At Paystand, we deeply value GSI’s collaborative spirit, technical expertise, and unwavering commitment to delivering customer success. Their team bri ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Mid-Market (51-1000 emp.) 5.0/5 "GSI - An Incredible partner for JDE, Oracle Cloud, and NetSuite" What do you like about GSI, Inc.? What I appreciate most about GSI is their rare combination of deep technical expertise and genuine partnership mentality. Unlike many consulting firms ##### 4. Knowledgeability Users value the **extensive knowledge** and skills of GSI, Inc., appreciating their professionalism and flexibility. [ See 4 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1789048&qs=pros-and-cons#reviews) See Related User Reviews LF Luis F. Mid-Market (51-1000 emp.) 5.0/5 "GSI delivered! I highly recommend anyone working with them on your JDE projects" What do you like about GSI, Inc.? Professionalism, very knowledgeable resources, fairly priced and very flexible to accommodate my schedule. AP Alex P. 4.5/5 "Comprehensive ERP Support with Expertise in JD Edwards" What do you like about GSI, Inc.? I appreciate that GSI, Inc. helps us save money by controlling our ERP systems' backend processes. They assist us with ERP issues and manage improveme ##### 5. Process Efficiency Users value the **enhanced process efficiency** of GSI, Inc., benefiting from optimized systems and proactive management. [ See 4 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=1788971&qs=pros-and-cons#reviews) See Related User Reviews RP Rajneesh P. 4.5/5 "Elevated Our Cloud Operations with Expert Support" What do you like about GSI, Inc.? I really appreciate the system stability improvements that GSI, Inc. provides, with fewer unplanned outages thanks to better load balancing and perfor AP Alex P. 4.5/5 "Comprehensive ERP Support with Expertise in JD Edwards" What do you like about GSI, Inc.? I appreciate that GSI, Inc. helps us save money by controlling our ERP systems' backend processes. They assist us with ERP issues and manage improveme ### Top Cons or Disadvantages of GSI, Inc. ##### 1. Poor Customer Support Users express concerns about **poor customer support** , citing long wait times and disengaged consultants during interactions. [ See 2 mentions ](https://www.g2.com/products/gsi-inc/reviews?filters%5Bsentiment_snippet%5D=2296205&qs=pros-and-cons#reviews) See Related User Reviews RP Rajneesh P. 4.5/5 "Elevated Our Cloud Operations with Expert Support" What do you dislike about GSI, Inc.? I want to make sure there should be better customer service because the waiting time for their call is too much. A little better downtime should be th SW Sandra W. Mid-Market (51-1000 emp.) 4.5/5 "A few handoffs" What do you dislike about GSI, Inc.? Getting handed off to other consultants mid-journey and/or the consultant appearing to be overloaded with other customer commitments to stay focused ![Jose B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose B.") JB Jose B. JD Edwards E1 Expert Developer / Managing Partner / Founder Small-Business (50 or fewer emp.) 10/13/2025 "Exceptional Team Dedicated to Customer Needs" 5/5 What do you like best about GSI, Inc.? What stands out to me is their team and their dedication to addressing customer challenges and meeting complex needs. Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? I can't think of anything I would dislike about working with them. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: Choosing GSI is always the best choice. They will align all the resources to solve your problems and needs Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? We collaborated closely with GSI to deliver JD Edwards development services that meet the highest standards for their customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony F.") TF Tony F. Partner Small-Business (50 or fewer emp.) 9/23/2025 "GSI has a great reputation and good consultants" 5/5 What do you like best about GSI, Inc.? They understand this space and provide the right resources for our needs. They are highly responsive and stand behind their work. Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? No issues. We’ve only had positive experiences. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: If you need consulting or managed services assistance, you should evaluate GSI. Every company’s needs are different, but they are good at what they do. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? GSI is an established Oracle Business Partner and consulting firm. We have engaged their consultants for our clients with good outcomes on several occasions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") PC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/4/2025 "Excellent partner" 4.5/5 What do you like best about GSI, Inc.? I am impressed by the wide range of knowledge and skills they possess. Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? Occasionally, the continuity of tasks or projects can be disrupted in an outsourced model because of resource availability or unexpected changes. However, this is not always a problem specific to GSI. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? GSI offers continuous support for our ERP system (JDE) as well as the associated infrastructure. Over the years, they have also played a crucial role as partners in our system upgrades and implementations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture") CF Verified User in Furniture Small-Business (50 or fewer emp.) 9/24/2025 "Excellent partners" 4.5/5 What do you like best about GSI, Inc.? Two things - genuine care for partners and clients and focus on incorporating AI into their process and solutions Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? I wish they had a stronger public presence, with more case studies and white papers available. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: Come prepared to match their high standards and you'll have a successful collaboration. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? For many professional service companies, the focus tends to be on numbers and the bottom line. In contrast, GSI takes a much more personal approach, showing genuine care for people—both their partners and their clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan L.") JL Jonathan L. Director of Operational Readiness & Success Enterprise (\> 1000 emp.) 9/12/2023 "Great service and awesome support" 5/5 What do you like best about GSI, Inc.? The service has been pretty consistent and really remarkable Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? At this time, I do not have any other suggestions Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? Been using GSI for several months now and I can honestly say this service is remarkable. I am feeling much more productive and I know our performance has increased greatly! Review collected by and hosted on G2.com. Show More Response from Beth Magee of GSI, Inc. [Editedit](https://www.g2.com/survey_responses/gsi-inc-review-8598610/official_response/edit) Thanks for your kind words and continued support, Jonathan! We enjoy working with you. 8/4/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 5/9/2023 "Great Service and Responsiveness" 5/5 What do you like best about GSI, Inc.? These are the best of the best. Working with GSI is like working with family, without the family drama. They are extremely knowledgeable and able to think outside of the box. They are very responsive, and available when we need them. Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? Nothing. They are the best and working with them is so easy and painless. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: Don't hesitate! You can't go wrong with GSI. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? They provide CNC, development, server management and general services for us. We have a relatively small JDE group, and GSI provides all of the support that allows us to remain economical, but yet still cutting edge. Review collected by and hosted on G2.com. Show More 10/7/2025 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/20/2024 "Exceptional Service with Strong Expertise and Support" 4/5 What do you like best about GSI, Inc.? their deep expertise and the personalized support they offer. Their team genuinely takes the time to understand our unique needs and challenges, providing tailored solutions rather than one-size-fits-all answers. They’re also incredibly responsive and proactive, which makes working with them smooth and stress-free. Whenever issues arise, they’re quick to jump in and solve them, often before we even notice. Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? One thing I’d say I dislike about GSI, Inc. is that sometimes their solutions can take longer to implement than expected. While the quality of their work is always excellent, there are times when timelines stretch out, which can be frustrating if we're working with tight deadlines. It would be helpful if they improved communication around delays and managed expectations a bit more proactively in those cases. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: I highly recommend them for their deep expertise and commitment to client success. They're great at handling complex system integrations and tailoring solutions to meet specific business needs. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? helps us tackle some of the biggest challenges with system integrations and keeping everything running smoothly. They've been great at simplifying complex processes, making sure different platforms work well together, and improving overall system performance. Thanks to their expertise, we've seen fewer issues, faster workflows, and smoother operations, which has made our day-to-day work a lot easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MT Mari T. 5/20/2024 "GSI is a MUST for Netsuite users" 5/5 What do you like best about GSI, Inc.? Their thorough knowledge and ability to resolve issues as they arise, while making it a learning experience for the user Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? We cannot identify any dislikes at this time. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? As a business seeking top-notch NetSuite implementation and customization, we found an exceptional partner in GSI, Inc. Their unique approach goes beyond mere service delivery – it's a true learning experience that empowers clients like us to explore while providing unwavering support. What sets GSI apart is their commitment to teaching and encouraging us to figure things out independently after initial training. As one of their clients, I can attest to this: "GSI teaches us and encourages us to figure it out...They're always ready if we need help. It's such a unique partnership." GSI has transformed our perspective, turning our initial doubts into excitement about NetSuite's potential. We rave about their vast knowledge that keeps us enthusiastic about future customizations. As one of our team members shared, "They've completely changed our outlook...we're now excited about our weekly calls with their team. "Moreover, GSI solves real business challenges through their NetSuite mastery. Their expertise in areas like vendor management has enabled us to streamline operations and avoid hiring additional staff, confirming NetSuite's promised efficiencies. With their unmatched expertise, unique learning approach, and commitment to solving problems, GSI, Inc. has cemented its reputation as a leading NetSuite partner, empowering businesses like ours to unlock the platform's full potential Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brenin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenin M.") BM Brenin M. Mid-Market (51-1000 emp.) 10/3/2024 "Great Company to work with!" 5/5 What do you like best about GSI, Inc.? They are always ther eto help and answer questions. Seems like we have a 24/7 support and their backing! Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? They have been really helfpul. I always call it as it is. Can not really complain. Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: They are very helpful and the company to use! Can not say enough good things (: Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? They have been so helpful, keep my business secure, my clients as well as my team members secure and with a reliable partner! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") OI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/17/2024 "Great learning opportunity" 5/5 What do you like best about GSI, Inc.? It's all in one solutions from enterprise platforms to AI, Cybersecurity, etc Review collected by and hosted on G2.com. What do you dislike about GSI, Inc.? Nothing as if now as I have not worked with GSI team but have only learned about them through various channels. The review so far I've got is good! Review collected by and hosted on G2.com. Recommendations to others considering GSI, Inc.: You should definitely explore there solutions and offerings in various capacities. The do have a lot of experience an can exploore through various issues where sometimes navigating with internal; team is difficult. Also they are good at providing the efficient ROI on your cost. Review collected by and hosted on G2.com. What problems is GSI, Inc. solving and how is that benefiting you? Navigating through implementations of different enterprise platforms and other offerings are really helpful for companies trying to improve their efficiency on these platforms Review collected by and hosted on G2.com. 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