GrubHub for Restaurants Pros and Cons

Convenience and the GRUBHUB employees are wonderful and easy to communicate with. The food is delivered hot and in excellent quality. The app is easy to use and allows specifications needed. Review collected by and hosted on G2.com.

The only thing I don't like about GRUBHUB is how expensive it is to use but that is inherent to any online delivery/pickup service. Everything else appears to be working well. Review collected by and hosted on G2.com.

It makes it easy to give gift cards or order for a large party Review collected by and hosted on G2.com.

Sometimes delivery takes a while and the food needs to be stored if meeting is delayed Review collected by and hosted on G2.com.

GrubHub is the best food delivery service Review collected by and hosted on G2.com.

Some of the UI could be improved to match other providers Review collected by and hosted on G2.com.

Easily order a delivery or pickup order from a restaurant or a grocery store. Many options, at least in New York City.

You can view the participating restaurants and stores on a map or as a list and filter with many filter options. Review collected by and hosted on G2.com.

Once you select a dish with the choices in it, you can't return to edit your selections in it. The only way to edit it is by emptying the entire basket and starting all over again. Review collected by and hosted on G2.com.

I like that they'll deliver directly to wherever you specify, including to a homeless person that we bought/ordered the food for. Review collected by and hosted on G2.com.

There was 1 time that the driver accidentally hadn't driven as far down the alley as we'd specified, so he was delivering the food to the wrong person, but we were able to contact them & get it fixed before they gave the food to the wrong person. Review collected by and hosted on G2.com.

Grubhub has a unique variety of restaurants and has a reasonable delivery fee. The variety of restaurants is very good in every city of the US. Review collected by and hosted on G2.com.

When the order is incorrect, getting a hold of customer service can be challenging to correct the order. Review collected by and hosted on G2.com.

GrubHub has the best prices compared to other food delivery services. Their customer support team is also super helpful! Review collected by and hosted on G2.com.

There aren't really any downsides with GrubHub. If for some reason a restaurant forgets to include an item, GrubHub always refunds the cost of the item that wasn't received. They are great Review collected by and hosted on G2.com.

I haven't had any issues with this third party food delivery service. Always a speedy transaction. Review collected by and hosted on G2.com.

Sometime my condiments are forgotten. That's it Review collected by and hosted on G2.com.

Great variety, and it's easy to find exactly what we want for breakfast, lunch, dinner and. I like most about Grub hub is the customer service that they provide Review collected by and hosted on G2.com.

I don't feel that there is any such dislike in Grub hub because they regularly update their software, and also they fix our issues immediately Review collected by and hosted on G2.com.

Theres lots of options! Grubhub has almost every restaurant in my area and I really like the live updates. Review collected by and hosted on G2.com.

Their menus on the app arent always the same as what the restaurant is currently offering. Review collected by and hosted on G2.com.