Stacey D.
SD
Stacey D.
Member Services Director
Small-Business (50 or fewer emp.)
"Thanks to Growth Zone, My Job is So Much Easier!"
5/5
What do you like best about GrowthZone?

Having worked at two other REALTOR associations previously, I can confidently say that Growth Zone is far superior to the association management systems I've used in the past. As a new employee at my current association, I've found this software to be incredibly user-friendly, efficient, and easy to learn.

The intuitive interface makes it easy for staff and members to navigate, making my transition seamless. Generating reports is straightforward, allowing us to access vital information quickly—something I struggled with at previous organizations.

I also manage our weekly newsletter, and I love how easy it is to pull information directly from Growth Zone. This not only saves me time but also improves the accuracy of our communications.

Overall, Growth Zone has made my daily job functions significantly easier and more efficient. I highly recommend it to any association looking for a reliable and user-friendly association management solution! Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

So far, there is nothing I dislike about the system. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

Dawn A.
DA
Dawn A.
Executive Director
Small-Business (50 or fewer emp.)
"GrowthZone supports our statewide association"
4.5/5
What do you like best about GrowthZone?

I love setting up automations for billing and other processes. It simplifies the work that I have to do and increases the support that we can offer our membership. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

There is so much to learn about the system that it may take some time to maximize your use of it all. That's not a bad thing though....dig in, learn and get moving! Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and constructive feedback!

JD
Julie D.
Director of Communication
Small-Business (50 or fewer emp.)
"Fantastic Member Management Software!"
5/5
What do you like best about GrowthZone?

Our association has been using GrowthZone software for a couple years now, and we've been completely satisfied with the system - from the onboarding process to day-to-day tasks. Having efficient tools to handle our member data is crucial, and this software has proved to be invaluable to our association.

1. Ease of use

It didn't take long for our team to learn the various features and functionalities. From adding new members to updating their information and tracking membership statuses, everything is streamlined and easy to manage.

2. Reports

Generating reports for attendance, membership growth, and financials has been a game changer. This has significantly cut down the time we spend on administrative tasks.

3. The onboarding process was seamless and well-structured

Their team provided comprehensive monthly/weekly/daily training sessions that were tailored to our specific needs, ensuring that everyone on our team felt confident using the software from day one. They thouroghly answered all our questions and guided us through setup, making sure we were making the most of the software's capabilities. There were several homework items required - completing these throroughly was detrimental to making the transistion from our old software to GZ a smooth one, and we were walked through each one.

4. Customer Service

They have been amazing! Each time I've reached out they were quick to respond and solve whatever conumdrum I got myself into. Their knowledge and friendly service really makes the difference and sets them apart.

Overall, GrowthZone' exceeded our expectations. It's reliable, user-friendly, and has truly transformed how we operate. I would highly recommend it to any organization looking to streamline their member management processes. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

Honestly, we've been so happy with the system, there isn't anything I can think of that I don't like. There have been mishaps/errors/confusion... but it's all been user error. Any issue we come across, there's answers in the help section, or tech is a phone call away. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience!

Your input is invaluable and if you run into any future errors or mishaps, please let us know and we're more than happy to jump on a call to help troubleshoot asap.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and thoughtful feedback!

FT
Frank T.
Chief Executive Officer
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Realtor Association loves our GrowthZone!"
4.5/5
What do you like best about GrowthZone?

GrowthZone provides all the functionality we need and want while communicating directly with NAR. It saves us time and effort, countless hours over the course of a year. It provides ways for members to take control of their information in our system, to register for meetings or events and sign up for sponsorship opportunities all online without any need for staff assistance. Members appreciate that they can do all these things from their phone, their office or anywhere they can access the internet.

We use it ever day and it is incorporated into almost every aspect of our association management functions. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

Customer support is closed on Wednesdays. Naturally, if something goes wrong it will go wrong on a Wednesday. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and constructive feedback!

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Just what the Sales Doctor Ordered!"
5/5
What do you like best about GrowthZone?

GrowthZone streamlined and simplified all the tools I need to operate, whether I am at my house office or on the road interacting with my members. I use it every day and especially like the customizable reports that can be set up. It was easy for me to work in GrowthZone on my first day because of how the software is viewed visually and what steps are needed to access the different features. Access on my laptop or cell phone is easy and simple. Just what I need to be productive throughout the day and update touchpoints with our current and prospect members. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

I do not have any dislikes about GrowthZone. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience!

If you have any additional comments or need assistance of any kind, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support!

Cole T.
CT
Cole T.
Account Executive
Small-Business (50 or fewer emp.)
"Automation beneficial"
2.5/5
What do you like best about GrowthZone?

The automation alignment within this software Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

The connectivity of it between system of calendars Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great product in the making!"
4.5/5
What do you like best about GrowthZone?

Customer Service is extremely helpful! I use the online chat feature often.

GrowthZone is a 1-stop shop for customer relations. Contacts/directories, blast emails, event management, project management, education tracking, billing, and more!

It's easy to learn (GZ Knowledge Base and Chat are great!) Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

GrowthZone is a product in the making, so there are some minor functionality issues. They are quick to listen to their customers, implement, and make changes for improvement (this is a good thing). The biggest problem I'm experiencing is when updates are made, the change don't seem to make historical adjustments. Example: If I create an event at the beginning of the year for an event taking place later in the year and they make an improvement to the events module, it does not apply to the event made early in the year.

As an Admin of our account, I wish I had more access to see who made changes. I'd also like more access to correct some of the historical errors. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

We also appreciate your feedback regarding functionality and updates. Your input is invaluable in helping us identify areas where we can enhance our platform and will share your feedback with our team.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and constructive feedback!

DM
Donna M.
Small-Business (50 or fewer emp.)
"GrowthZone Yes or No?"
4/5
What do you like best about GrowthZone?

The best part about GrowthZone is their willingness to talk and collaborate with the users on new features.

The program is good and we are very happy we switched. Are there things that could be improved? Of course! And that's where they excell, they know improvements can be made and they are willing to make necessary improvements without thinking the program is perfect. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

My only complaint is the initial training. We were one of the newer companies to join Growthzone. I believe that at that time training wasn't laid out very well.

After meeting with staff and helping with product development I believe this has been improved.

As CRM's go it's easy to figure out but there's nothing better than a good training program. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

We also appreciate your feedback regarding the training programs. We are continuously working to improve our training and how we tailor our training to best meet your organization's needs. Your input is invaluable in helping us identify areas where we can enhance our service.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and constructive feedback!

HM
Halie M.
Membership Services Representative and Events Coordinator
Small-Business (50 or fewer emp.)
"Growthzone the Best Program that EVER Existed!"
5/5
What do you like best about GrowthZone?

There is so much to like about Grwothzone is it hard to pick one thing. I like how everything we need for our members is in one place. It has made creating events and processing payments so much easier. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

The least helpful thing about grwothzone is how certain days you have to wait a long time for the help desk. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall.

We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service.

If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support and constructive feedback!

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Operations combined with efficiencies"
5/5
What do you like best about GrowthZone?

Most small businesses/non-profits are often challenged to do much with little. This program is allowing us to pull so muhc disparate information into one place. Understanding the full range of services we provide is not always clear without good record keeping. GZ is that tool for us. Review collected by and hosted on G2.com.

What do you dislike about GrowthZone?

Not applicable. We have no dislikes of GrowthZone. Review collected by and hosted on G2.com.

Response from Jessica Jacobs of GrowthZone

Thank you so much for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience!

If you have any additional comments or need assistance of any kind, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product.

Thanks again for your support!