GrowthHero Pros and Cons

Lot's of useful features, amazing user interface for both merchant side and influencer side. Very responsive customer service. Review collected by and hosted on G2.com.

Unreliable platform. There are pig performance issues, pages are not load up for influencers and merchants. We've been seen data outage for many times, influencer referrals wasn't recorded. Development team is not working good. Review collected by and hosted on G2.com.

You can do A Lot with this program. They are continually updating to improve. The interface looks nice and is mostly easy to navigate but remembering how to get around and do what you need has been time-consuming, especially with the constant changes.

Karolina spent a lot of time helping us work through an issue that was not connecting properly. Because of the email only back and forth, it took a lot of time to iron everything out but she stuck with us until a solution was provided. Review collected by and hosted on G2.com.

Not easy to use for a beginner or even someone with general skills trying to get over the learning curve.

Customer service is email Only and can take time. Review collected by and hosted on G2.com.

nothing, its trash. Can't integrate with anything and they refused to give me a refund. what a joke. worst customer service ever. The software did absolutely nothing for us we didnt even start our campaign and they charged us. Review collected by and hosted on G2.com.

I dislike everything, its trash. They refused to give a refund that they should have because of how much time and money we wasted. But the strong armed me and wouldnt give me refund when it was a complete failure and didnt even work with our site. We didnt even start it and they still charged us. what a joke. Review collected by and hosted on G2.com.

Enables affiliate partnerships. Very easy to set up the partnerships and create unique accounts as needed. Karolina is an amazing help for a techno-dummy like me. Response times are amazing, always within a couple of hours. None of the automated messaging and run-around that so many help centres use. GrowthHero has real people helping real people. How refreshing! And very much appreciated! Review collected by and hosted on G2.com.

The overview for calculating affiliate commissions is not great. We screen shot the orders and create a new file for our affiliate, which does not look very professional. Review collected by and hosted on G2.com.

Growth Hero is a reasonable yet excellent solution to scale your affiliate or ambassador programs. We've been using them for under a year and have been able to scale our affiliates from 10 to 500 in 6 months. They also introduce new features to improve the experience regularly, and the customer service is absolutely on point! Review collected by and hosted on G2.com.

I wish they had a messaging service to reach out to ambassadors directly and have a conversation within the platform. However, it does integrate with Klaviyo to tackle that problem. Review collected by and hosted on G2.com.

I am SO happy I found Growth Hero. I needed a simple but powerful tool to track my affiliates, ambassadors, etc in Shopify. Originally, I tried using Refersion since I have a subscription cart that doesn't sync with Growth Hero. But, it was so much more money for less functionality and that was so frustrating. If you don't have a subscription side (or are using Shopify's new in-cart subscription) then Growth Hero is all you will ever need and comes with the flexiblity to run multiple types of programs (affiliate commissions by group, ambassador coupon codes, even MLM-like functions and tiered rewards) and offers a nice interface for your partners to use. I especially liked that I could customize the sign-up forms so much. Obviously, to match my brand, but beyond that with helpful text in all the right places. Best of all, they don't take a freaking % of your sales just for being a part of your tracking tech. Love this tool!!! Review collected by and hosted on G2.com.

I SO wished they had a proper tracking pixel available. I would have been able to get my subscription transactions to record via Google Tag Manager if they just had a tracking pixel that I could set to fire in my external cart. Because of that I had to manually track some transactions. But, now that the subscription tools are moving in-cart that shouldn't be a probelm for others. Review collected by and hosted on G2.com.

The support team is always there for you. The configuration is pretty user-friendly, all the features are just what you need to start your affiliate program. Review collected by and hosted on G2.com.

Another payment method is missing; bulk modifications on the orders could be a plus, especially with big companies. Review collected by and hosted on G2.com.

Set up and organization of all our influencers is made easy with the app and monthly payouts are a breeze. Review collected by and hosted on G2.com.

I really don't like how if we run a sale there is no way for us to restrict influencer codes. BIG downfall. Review collected by and hosted on G2.com.

GrowthHero's low monthly subscription model allows small to medium businesses to access a high-performance platform that takes care of all the necessary tasks to keep your affiliate program running smoothly. Review collected by and hosted on G2.com.

Haven't found anything yet, and we've been using them for several years. The GrowthHero Support Team is super responsive. Review collected by and hosted on G2.com.

This app is simply THE BEST CHOICE for affiliate marketing. It has TONS of great features (affiliate hunt being my favorite) and Karolina from support is quick to respond and help with the setup. I can even schedule a 1-1 call to better understand how each feature works and get recommendations regarding best practices. Review collected by and hosted on G2.com.

The customization of some pages (such as partner's dashbaord) isn't very intuitive, but help articles help a lot in understanding how to do this on my own without the need to contact support. Review collected by and hosted on G2.com.