---
title: Greenlight Guru Quality Management System Reviews
meta_title: 'Greenlight Guru Quality Management System Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 411 reviews by the users' company size, role or industry
  to find out how Greenlight Guru Quality Management System works for a business like
  yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 411
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Environmental, Quality and Safety Management
  url: https://www.g2.com/categories/environmental-quality-and-safety-management
---


# Greenlight Guru Quality Management System Reviews
**Vendor:** Greenlight Guru  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 411
## About Greenlight Guru Quality Management System
Greenlight Guru is the #1 quality management system built exclusively for medical device companies. Not life sciences. Not pharma with a medtech configuration layer. Because we built exclusively for medical devices, ISO 13485, ISO 14971, and FDA QMSR aren&#39;t frameworks you configure after the fact. They&#39;re the foundation. Most quality teams manage compliance across systems that were never designed to talk to each other. A document control tool here, a spreadsheet for CAPAs there, a separate process for change control. In a regulated environment, that gap doesn&#39;t stay invisible, it shows up during audits. Greenlight Guru gives Quality and Product teams a single connected system where document control, training, CAPA, nonconformance, change control, supplier management, risk management, and design controls work together. When a change happens, it flows through the workflow. Meaning limited manual handoffs, and nothing falling through the cracks between teams. For Quality and Regulatory Affairs professionals, that means audit-ready workflows with automated routing, electronic signatures, and complete audit trails built in, including end-to-end traceability across design controls. No more chasing approvals or manually tracking compliance status. Teams that run on Greenlight Guru are 3.5x less likely to receive a major audit finding. For R&amp;D and product teams, it means staying in the tools they already use, with changes automatically syncing to design controls so documentation builds itself as you work, not after the fact as a separate project. Greenlight Guru AI handles the repetitive work that slows teams down, and it was built with 15 years of medtech context behind it, not bolted on from a general-purpose model. AI-powered search finds answers across your QMS instantly. Chat analyzes system data to surface insights. Auto-generated summaries give immediate context on documents, suppliers, and quality events. For product teams, verifiability checks catch vague requirements before they become audit findings, suggested links close traceability gaps automatically, and AI brainstorming gets engineers moving faster. For quality teams, AI generates training quizzes and drafts change order summaries, so your team spends less time writing and more time on the work that actually requires their expertise. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested, customizable templates and a team of experts who know medtech inside and out. You&#39;re not managing a separate validation project before you can go live. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer.



## Greenlight Guru Quality Management System Pros & Cons
**What users like:**

- Users find Greenlight Guru&#39;s eQMS to be **intuitive and easy to use** , enhancing compliance and streamlining processes. (2 reviews)
- Users value the **user-friendly design and robust compliance features** of Greenlight Guru, enhancing their quality management processes. (2 reviews)
- Users praise the **effective training tools** of Greenlight Guru, facilitating quick onboarding and compliance with industry standards. (2 reviews)
- Users value the **streamlined audit management** features of Greenlight Guru, enhancing compliance and organization effectively. (1 reviews)
- Users value the **configurability** of Greenlight Guru, facilitating easy organization and efficient management of quality processes. (1 reviews)
- Users praise the **responsive and helpful customer support** of Greenlight Guru, enhancing their overall experience and satisfaction. (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Document Control (1 reviews)
- Users value the **automatic document version control** and easy accessibility, enhancing efficiency in quality management processes. (1 reviews)

**What users dislike:**

- Users find the **pricing to be expensive** , which may not be competitive for many teams and adds frustration. (1 reviews)
- Users note the **feature limitations** of Greenlight Guru, particularly regarding flexibility and costly extra projects. (1 reviews)
- Users find the **current search function inefficient** , suggesting improvements like AI for better information retrieval. (1 reviews)
- Users find the **inflexibility of quality events** in Greenlight Guru challenges their workflow despite its adherence to CAPA requirements. (1 reviews)
- Users find the **analytics limited** , lacking depth despite offering some useful data insights in Greenlight Guru. (1 reviews)
- Poor Search Functionality (1 reviews)

## Greenlight Guru Quality Management System Reviews
  ### 1. Comprehensive QMS solution for Startup SaMD

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patricia S. | Director of Regulatory Compliance and Quality, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Greenlight Guru Quality Management System?**

All in one solution to handle Product Development (Digital DHF and Design Matrix with traceability to design requirements, specifications, and V&V), CAPA/NC, plus doc control & training.

**What do you dislike about Greenlight Guru Quality Management System?**

Risk Management functionality requires modernization. Training workflows can be more comprehensive to fully obviate the need for LMS.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The end-to-end QMS without the headaches of customization and integration of multiple tools has helped us focus on releasing our software products in a timely and compliant manner!

  ### 2. I think its pretty easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gordon S. | Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Easy of use, seems to work well. Its easier than other systems Ive used

**What do you dislike about Greenlight Guru Quality Management System?**

Getting and keeping folks signed up. I couldnt get them resigned up

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Allowing Documentation to be shared even with remote employees

  ### 3. Greenlight Guru has been a positive improvement to our Quality Management System.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zoe M. | Quality Technician, Document Control Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru has made our processes easier to manage rather than the old paper system we used to use. Everything is in one central location and the modules Greenlight has built into their software is great for traceability.

**What do you dislike about Greenlight Guru Quality Management System?**

There is no training plan system built into the software. We maintain that outside of Greenlight Guru.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

How much time electronic signatures save! We are also able to keep all documents in one central system rather than in multiple locations.

  ### 4. QA/RA User

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The simplicity of the software is nice. The ready-made medical device QMS software is user-friendly and nice, and simple for organizations with smaller IT groups.

**What do you dislike about Greenlight Guru Quality Management System?**

No configuration capabilities. While the ready-made medical device software is nice, all companies do things differently; therefore, some configuration capabilities would improve it. Having no configuration capabilities and having to put in a request to wait and see if it happens is not ideal. Additionally, being able to more specifically define user permissions would be nice. The canned nature of the software creates some significant limitations. Lack of API if frustrating. Would also be nice to have additional  workflows/workspaces to minimize how much is required to be managed in documents workspace (such as production-specific workflows for DHR management, deviations, standards management, etc.) The tasks management could also use some improvements, such as notification of completed tasks. System is slightly manual in nature, more  automation would be nice.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Improving the overall organization of the QMS. Streamlining quality processes globally.

  ### 5. For non-quality expert, GG put in place everything to succeed in e-QMS implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Ressources for beginner, All the templates they provides and the GG assist feature

**What do you dislike about Greenlight Guru Quality Management System?**

It's pricy, especially for small companies.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru saved us lot of time for e-QMS implementation.

  ### 6. Greenlight Guru provides modern, clean, and efficient QMS services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim C. | Research & Development Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Collaboration is very smooth and easy when reviewing and approving documents.

**What do you dislike about Greenlight Guru Quality Management System?**

It can be difficult to determine the most recent revision of a document when using the document search feature.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Compare the efficiency and traceability of the system with your current QMS system to verify if the software is feasible to acquire to replace existing QMS system(s). It most likely is viable to switch.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Removing paper-based QMS system for to support regulatory submissions with regards to medical device design and development

  ### 7. Greenlight Guru is constantly trying to improve their system based on customer feedback.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben S. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight provides a set of boundaries where mistakes are avoided and as long as the process is followed you will be compliant in all workflows
I like that greenlight sends email notifications to people who have responsibilities

**What do you dislike about Greenlight Guru Quality Management System?**

When performing a change with many documents, the page goes to the top, meaning lots of scrolling, no facility of batch uploading,
Greenlight needs a request system for changes much like CAPA this would mean that change requests internal to our organisation and tracking lists sit outside the QMS

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Certain troubleshooting events are logged; however would be nice if greenlight had a fishbone template. 
We solve problems and have uploaded a troubleshooting sheet to greenlight, Would be nice in Greenlight included an 8D module to root cause

  ### 8. Wish it had some features in the NC workflow and more training features.

**Rating:** 4.0/5.0 stars

**Reviewed by:** LARA S. | Senior Quality Assurance Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The Guru assist is the best feature!!!!!

**What do you dislike about Greenlight Guru Quality Management System?**

The workflow in the Nonconformance page.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Document control and training management.

  ### 9. Fantastic QMS - Intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather F. | Founder/President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The system is straight forward to step up, user friendly to navigate and has significant details that are carefully thought out. The customer service is exceptional.

**What do you dislike about Greenlight Guru Quality Management System?**

There are no downsides to Greenlight Guru. The features are constantly being upgraded.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

There is a cost savings to using GG over having multiple doc control resources. From a start up perspective this savings on set up and runability is great to allow companies to effectively manage their QMS.

  ### 10. We are implementing now and transitioning away from Master Control. Night and day improvement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max M. | V, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Designed specifically for Medical Devices

**What do you dislike about Greenlight Guru Quality Management System?**

There are no API capabilities that are built in to help us.

**Recommendations to others considering Greenlight Guru Quality Management System:**

I am happy with Greenlight Guru. But, when I purchased I was told that there would be an API that we could use with JDE. Now, the answer we are getting is polar opposite. In short, I felt like I was told something in order to close the sale.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The software seamlessly puts our QMS under a single umbrella

  ### 11. Well-known but high price

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Everyone in the company can see what is going on.  No need for paper signatures.  Analytics are helpful for trending analysis.  Design Matrix can be used for many things.  This has helped simplify the number of documents we need to complete.

**What do you dislike about Greenlight Guru Quality Management System?**

No way to remind people of a task that they need to complete by a certain date.  This remains a manual step where we have to email the person to remind them.  Sharing documents is very manual and you have to change each document.  The onboarding package could have been more detailed about the things you need to be prepared for.  For example, it could tell you how you will be notified about software updates.  Some of the SOP templates we paid for seem to be lacking information required by regulations and standards. It would help to get warnings that the training due date cannot be changed after it is created.  Not HIPAA compliant.

**Recommendations to others considering Greenlight Guru Quality Management System:**

The onboarding support needs improvement.  There may be cheaper options with the same results.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Approving documents has become much easier.  The design matrix will help a lot and it cuts down on the number of documents we have to create.  It is easy to see who needs to perform training.  Quality processes workflow helps with CAPAs, NCs, Complaints.

  ### 12. Easy to use and excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Greenlight Guru Quality Management System?**

As part of a small team, Greenlight Guru has allowed us to create a compliant and easy to use Quality Management Systems with a lot less resources and more efficiently than a paper-based system. The support team are always fast to respond and keen to help out.

**What do you dislike about Greenlight Guru Quality Management System?**

Can sometimes be difficult to share and collaborate on documents with external contractors, the lack of ability to provide comments while reviewing documents within the architecture is also a minus.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Complex document management without a dedicated staff member has become possible for our small team. The in-built Design Control and Risk Management features are also easy to use and easier to keep on top of than other spreadsheet based systems.

  ### 13. Good QMS software for up and coming Medical Device Companies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kaitlyn R. | Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

This software provides an excellent platform for document control and a seamless ability to get documents approved and ensure the right people are trained to the document.

**What do you dislike about Greenlight Guru Quality Management System?**

The complaint handling platform is not intuitive on where to enter CFR 820 information such as trending device codes, customer information, etc.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Work with the GG team to ensure the product meets all of your company's needs and spend time in the training modules so you fully understand the ins and outs of the system.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Our company had issues ensuring all the correct people were trained to applicable procedures. GreenLight Guru has helped us ensure we meet all training related compliance requirements.

  ### 14. small business helped with fda filing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I like that everything is in one place and my team has access to all of it. 
Our contact at greenlight has been very accessible whenever we had questions.

**What do you dislike about Greenlight Guru Quality Management System?**

The tag feature could be made more user friendly. I don't like that tags get created and cannot be deleted if one is created by accident.

**Recommendations to others considering Greenlight Guru Quality Management System:**

A great resource for any company looking to consolidate their paperwork for any regulatory need.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are in the process of filing with the fda for a medical device. Greenlight guru is helping us consolidate our paperwork so that it is in good standing order when we submit.

  ### 15. Greenlight Guru's eQMS keeps our team organised

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Document Management in Greenlight Guru is MUCH easier than our previous system - it is simple to grant the right level of access to our teams and ensure they always have the right document version. The software is very intuitive and streamlined the process of building our Design Control Matrix with improved collaboration.  We have been well supported by the Greenlight Guru team with great training sessions, online resources and feedback sessions. As someone who joined the Medical Device industry around the time that we were transitioning to Greenlight Guru, the training provided has helped me immensely to succeed in my role.

**What do you dislike about Greenlight Guru Quality Management System?**

I would like to see an additional column in the Design Control matrix to allow for linking of Product Requirements to Software Requirements. Overall the system is fantastic and the Greenlight team seems receptive to user feedback.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are using Greenlight to improve employee training and accessibility to company procedures. Tracking employee training in Greenlight Guru is effortless and has sped up the rate of completion!

  ### 16. Greenlight Guru, finally a QMS that works

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nafiul S. | Quality Assurance Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

The tracking features for training make it very easy to keep up to date with users' training.
The change management system is slick and allows maximum productivity without losing control and oversight.

**What do you dislike about Greenlight Guru Quality Management System?**

It can be frustrating uploading word documents into Greenlight, and the formatting isn't reflective of the original, so it requires reformatting for ease of visiblity. Also greenlight doesnt allow upload of encrypted pdfs

**Recommendations to others considering Greenlight Guru Quality Management System:**

If you are considering going from a paper-based system to electronic, I would highly Greenlight Guru as your QMS software

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Control over documents, far less redundant workflows, and better outreach to the company with the automated notification system and having the QMS streamlined electronics and simple for light users.

  ### 17. Greenlight Guru Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anthony T. | Procurement Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Centralized system for document control, workflow changes, change requests, etc make it easy to keep everything together.

**What do you dislike about Greenlight Guru Quality Management System?**

It can be confusing to learn the system at first-- there have been multiple instances where I've had to re-do my work before completing it.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Utilize the great support that GG offers as well as Greenlight Academy

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Great way to document change requests and submit to relevant parties to review and grant disposition.

  ### 18. Great System, Invaluable Education

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael A. F. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Greenlight Guru Quality Management System?**

GreenLight.Guru is an expert software system that helps new entrants to the medical industry avoid stepping on compliance landmines while simultaneoulsy keeping experienced developers current with the ever-changing world of regulatory compliance.  The goal is to develop and launch an excellent medical product, and GLG helps users to achieve that goal.

**What do you dislike about Greenlight Guru Quality Management System?**

The integrated development system takes some training and guidance to become fluid.  For experienced developers who want to preserve some of their personal "best practices," the system might feel constraining.

**Recommendations to others considering Greenlight Guru Quality Management System:**

GLG is a great partner for many aspects of medical product development.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Training and remaining current.  GLG supports its users by providing an amazing amount of educational and anecdotal materials in the development of medical devices.

  ### 19. understanding the pathways between each module was a really important step.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

As above, the Visualise function has been great. This allows the user to clearly determine how the document is linked to the processes and used in the business. This allows for precise identification of how a change enacted in one record has a flow-on effect, as well as  the recommendations in the change module. They ask the user to assess whether a document is relevant or not to the change

**What do you dislike about Greenlight Guru Quality Management System?**

It would be great if there were availability to include company product-specific actions for Change and Non conformance that are outside of the listed actions included by GG. This would allow the users to adapt and streamline processes to meet their customer/process requirements. 
A function/module to allow for entry of results to generate Certificate of Analysis for products would be beneficial. The template would be constructed in GG based upon the analysis completed, and verification/approvals completed within GG.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Make the most of the training sessions offered and the online assistance and help desk functions.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Document control and approvals to meet FDA requirements. This allows staff to complete work without having to walk paperwork to the next recipient; it is faster with all users able to see documents online and approve; this has resulted in greater efficiency and allowing allocation of resources to facilitate growth and development of the product, processes, and business.

  ### 20. Excellent Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maja J. W. | Director Of Quality, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru's customer service is exceptional - their team is available whenever I have a question and always takes the time to make sure I have an acceptable resolution to inquiries. The Project Design Control feature is simple to use and ensures traceability of project development (a substantial step-up from a spreadsheet!). At the same time, the built-in Design Review process keeps everyone on the same page. Actions are easily categorized, assigned, and tracked. Activity history is available for virtually everything, ensuring that information is not lost. I've worked with this software for two years and have seen numerous improvements rolled out, often addressing my previously reported issues.

**What do you dislike about Greenlight Guru Quality Management System?**

The Document Control feature lacks document hierarchy or an otherwise easy way to organize groups of documents, while CAPA/Nonconformance/Audit/Customer Feedback features lack traceability between findings, investigations, and action items. Additionally, the Risk  Management matrix needs improvement in terms of easily identifiable traceability between Design Controls and ease of use.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Our document control has improved remarkably, with solid version history and a 21 CFR Part 11-compliant approval process. Also, project design traceability is more robust as a result of the collaborative qualities of the Design Controls feature.

  ### 21. Great Plug-and-play eQMS, particularly for start-ups or companies transitioning from paper-based QMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

The Document and change control modules are simple and straightforward, much easier to use than paper-based systems.  Same goes for the CAPA module.  The design control module makes traceability from inputs and risk analysis to outputs and V&V very easy.

**What do you dislike about Greenlight Guru Quality Management System?**

The audit, NC, and complaint modules look identical to the CAPA module, which makes it appear that they are the same as CAPAs but with different inputs.  The risk is that an entire CAPA investigation could be documented in any of those modules without officially opening a CAPA when one would be required per regulations and/or standards.

**Recommendations to others considering Greenlight Guru Quality Management System:**

It is an excellent plug-and-play eQMS solution.  If your organization requires a customizable eQMS, it may not be the correct solution.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Primarily ease of tracking and documenting product development, and document and change control.   We have just implemented the NC, complaints, and CAPA modules which are much simpler to keep track of in GG.

  ### 22. Excellent software for streamlining internal processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru is extremely helpful in ensuring consistency of document and record control as part of a quality system.  Quality processes (CAPA, Audit, nonconformance, etc) also are extraordinary at connecting the dots during an external audit of what work was completed to address the issue.  The "link anything" feature and the ability to attach items throughout the software is very convenient in creating relevant knowledge transfer to anyone who reviews records.  Customer service and response to emails and tickets have been excellent.  I've had a particular bug that I found, and they completed follow-up and closure in less than six weeks (thanks, Ethan!).

**What do you dislike about Greenlight Guru Quality Management System?**

Some of the workflows (quality processes) are not consistent with how some manufacturing organizations would flow.  You can work around them, but they are a bit burdensome and require a lot of clicking.  Overall the software is a great leap forward from anyone coming from a paper/digital system but still has some hiccups that need to be addressed.  Also, the system doesn't seem to support the Safari browser fully, and that would be a nice improvement.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Consistency of flow for change orders and record input into the quality system has been a big improvement over legacy systems.  GG has allowed our organization to be well prepared for external audits and rapidly connect the dots for auditors.

  ### 23. User friendly eQMS for medical devices.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Complete visibility of the QMS across the business.  
The ease and speed of the Document Management system is exceptional.   
Quick and easy access to all quality events, event stages, and reports.   Love the automated quality events whcih ensure consitency across differnet types of events. 
The Training Management workspace has transformed the training process.

**What do you dislike about Greenlight Guru Quality Management System?**

There is very little that we don't like.  There are a few things we think could be improved/enhanced. 
Maybe the option to personalise the Quality Event workspaces to each customer (such as with the Quality Event Data Import list of customers & products) to allow more in-depth keywording of events, the analytics, while being quite helpful, could be more meaningful.
We are still trying to find workarounds for external training - the traing platform requires a document from Greenlight to be trained out but I would like the option to Browse and attach e.g. Powerpoint presentation or agenda without it having to be uploaded into Documents.
The ability to set periodic review dates/reminders would make the Document Manangment side complete.
Not used the Projects side yet, but would like Risk Managment to be seperate so it could be used to generate RM documetns for legacy devices.
Not a dislike but a Calibration/Plant Maintenance workspace would be most useful.  We have redesigned our process to work within Greenligh,t but a specific workspace that would trigger tasks and reminders would be fabulous!

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The Training Managment platform has very much improved the speed and compliance of the training programme.
Document managment has gone from a very laborious, manual process to a quick, intuituve workflow accessible to all departments.   
The visibility of the QMS across the site allows greater input and involvment of all departments, and faster repsonses to tasks set to close out actions.  The ability to link NC & Customer Feedback to CAPA's is a very useful tool.

  ### 24. 1 year since implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Greenlight Guru Quality Management System?**

I've been using GLG for our eQMS for 6 months.  It was implemented approximately 6 months before that.  Considering that we are at just about a year since implementation, I am quite pleased with the status and compliance of our documentation.  My favoirte features are the CAPA and NC modules, the standard format for issue assessment is helpful in guiding users through actions, root cause analysis and more.

**What do you dislike about Greenlight Guru Quality Management System?**

I don't like that documents can't be uploaded in bulk.  This would be a time-saving feature during a product launch when there are many design control documents to add to the platform.  I would also like to see a supplier control module added to the platform.  Right now the way we have to organize our suppliers is through the use of tags.  We could also implement the audit module for supplier audits, but I think it would be beneficial to have a separate space for it, with an easy view of supplier status and next required review.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Our workforce is largely remote.  Thus, it has been a great benefit to control our documents electronically for overall QMS communication.  Change order management is super intuitive, a great feature.

  ### 25. Enjoying the experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The customer success team is amazing. They have been extremely helpful in guiding us on how to best implement the solution.

**What do you dislike about Greenlight Guru Quality Management System?**

How rigid the system can be at times in some features.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Create a good implementation pathway, it will help streamline the process and make things easier.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

It has been really good at rising the right questions within the company at what are the right steps to follow to have as many aspects of out QMS in the best place possible. It's helping us avoid stagnation.

  ### 26. Greenlight Guru is simple and intuitive to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The Greenlight Guru platform is relatively quick, unlike many other Quality System Management platforms. It is very easy to search for documents. The 'favorites' feature is very useful for efficient / quick user experience.

**What do you dislike about Greenlight Guru Quality Management System?**

One of the downsides is that the platform is web-based, so it is not as easy to organize documents and can't be used while offline. So far I have not been able to identify other downsides.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Many Quality System management platforms are very slow to use, so Greenlight Guru is a good solution for that. It is also much more intuitive, and the user interface is much simpler.

  ### 27. A great e-QMS for medical devices, with excellent focus on the client

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight is easy to use while helping companies achieve compliance for quality management systems within the medical devices industry. All the existing modules help facilitate the implementation of a lot of the aspects necessary for medical devices requirements. Greenlight's customer service is very helpful and very quick to answer any questions or requests. They are also very open to suggestions for future improvements and implementations.

**What do you dislike about Greenlight Guru Quality Management System?**

Not so much a dislike, but it takes a bit of adjustment to go from handling documents with folders and hierarchies to adding tags and creating shared views. It would be nice to see Jira integrations in more workspaces and not only for design controls.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight has been very helpful for managing employees' training records. Adopting the quality events workspaces has facilitated the management of CAPA, nonconformance, complaints, and audits compared to the more manual processes we had before.

  ### 28. Greenlight Guru made our lives so much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Greenlight Guru Quality Management System?**

The search and tagging functions make it easier to find and maintain our documents and records. This functionality is beneficial during quality audits when you are being measured on how quickly you can get things to the auditor.

**What do you dislike about Greenlight Guru Quality Management System?**

There is not a lot to dislike about the system. There are a few minor enhancements that I passed along to the Greenlight Guru team (such as automated reminders periodic document reviews), but so far the system is working very well.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We were a paper-based company, so unless you were very familiar with the binder system, it would be difficult to find specific documentation quickly. It is also not a closed-loop system, so you have to rely on calendars and memory to keep track of things that need review. We have had our first audit using the system and the benefits were realized immediately when the auditor commented on how fast he was receiving requests. The auditor stated that this time, he was having trouble keeping up with us.

  ### 29. Greenlight Guru makes compliance easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2020

**What do you like best about Greenlight Guru Quality Management System?**

They have medical device industry experience so know the requirements for an eQMS.

**What do you dislike about Greenlight Guru Quality Management System?**

Waiting for the training module, currently it’s hard to get reports.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Overall it’s for ISO 13485 compliance. Good for remote collaboration.

  ### 30. GG is a world Class eQMS with excellent customer service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Greenlight Guru Quality Management System?**

I cannot say enough good things about Greenlight Guru's customer service. They were side by side with us the entire time setting up our system and are so quick with any questions we have, no hesitation. As a start-up company, there are many hurdles to jump through getting your device and QMS ready for certifications and submissions. Greenlight's eQMS is convenient having training, documents, risk matrix, projects, CAPAs, etc., all in one place, making our lives easier.

**What do you dislike about Greenlight Guru Quality Management System?**

It's hard to say anything we dislike because every time we have feedback, we find out it is already being worked on and addressed in a future update. The current state of training in GG only allows for "read & understand" training or upload evidence of a classroom training, but we have found workarounds with links to external quizzes. It's not perfect, but it is WAY better than having ten different platforms to keep track of and much more user-friendly than others we have used in the past.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

"Visualize" mapping in Greenlight has solved the issue of traceability. Everything can be linked together from all workspaces within GG and mapped out with Visualize, making traceability concerns a thing of the past.

  ### 31. Greenlight Guru is a comprehensive and helpful software tool for all of your QMS needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The software covers all of your bases from document control, searching, and managing product requirements. It is easy to perform all of the core functions you need and it is easy to onboard new team members.

**What do you dislike about Greenlight Guru Quality Management System?**

Some aspects of the tool are less intuitive than others. Editing certain documents when in document control is an example. Some of these issues have been remeded by the team.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We use Greenlight Guru to manage all regulatory documents, requirements, and processes. As a member of a small team, it has allowed us to both develop and capture product documents quickly

  ### 32. Really good QMS solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The fact that the system uses automation for many features, wherefrom the user perspective, small assist might help to save much time. Moreover, it provides solutions that try to ensure proper user activities, which leads to the impression that the system guides you precisely through the process in a way that if you have some knowledge about Quality/Regulatory, you are not able to make a mistake.

**What do you dislike about Greenlight Guru Quality Management System?**

It might have a bit more dedicated work areas for different purposes, which will then allow to move all the documentation / processes management to one eDMS.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Nearly all of them, the most visible differences are: training program which is "end-user" friendly and the fact that links between processes are already established, therefore the software doesn't need many adaptations from the user to start working.

  ### 33. Greenlight Guru QMS Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The UI is easy to use.  The layout of the interface is clear, and the dashboard provides a convenient view that allows the suer to get right at the things that need to be done without an exhaustive search.

**What do you dislike about Greenlight Guru Quality Management System?**

I dislike the routing feature associated with engineering change requests.  This wastes a lot of time in toggling back and forth from one menu to another, preventing efficiency.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight GURU management software is being used to document engineering documentation and routine creation, review and dissemination fo quality system documentation.

  ### 34. It's been great so far!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

I am a Technical Project Manager therefore I am very well acquainted with the projects workspace - based off my experience so far, I can say there is no eMQMS software out there quite like this one! GG is directly tailored to medical devices and therefore offers unique/built-in features specific to medical devices i.e., design controls, risk matrix, design reviews, Design History File and the ability to generate a Device Master Record and Device History Records. The tracebility alone is well worth it!

**What do you dislike about Greenlight Guru Quality Management System?**

The downsides are the inability to edit tags, poor visbility when linking documents to each other or in quality events and searching for documents or content within documents.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Well worth it!

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are able to upload and retain all documents as well as complete project specific work (i.e., design and risk matrices) in Greenlight Guru (GG), record employee training and automate quality events. GG provides great traceability in the projects workspace i.e., the Design Control Matrix and the Risk Matrix. I am also able to easily create folders to quickly find groups of documents e.g., DMR, DHR, Supplier Files, etc.

  ### 35. Intuitive user interface & easy to use system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru is easy to use, the best part of the system is the customer support and service. The Greenlight team is super responsive and gave us all the tools we needed for successful on-boarding.

**What do you dislike about Greenlight Guru Quality Management System?**

Since I have a team that sometimes travels and is remote, I would love if Greenlight had a friendly mobile interface. The second thing that would be helpful is for changes that route to be released in the Sandbox instance before going live.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Greenlight Guru is a great tool for you to consider as your organization grows.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We started using Greenlight in response to an audit finding as our previous paper/Box/Dropbox solution was not validated. Greenlight Guru made it super easy for us as a smaller company to transition from a paper-based system to a validated electronic system. They did all this without breaking the bank.

  ### 36. Quick to get started

**Rating:** 4.5/5.0 stars

**Reviewed by:** Evie E. | Quality Assurance and Regulatory Compliance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Greenlight Guru Quality Management System?**

With the easy user interfaces for documentation and training, users have picked this up quickly.

**What do you dislike about Greenlight Guru Quality Management System?**

The Audit workflow is a bit clunky, the auditor should be able to complete an audit and raise the findings and the investigation and route cause assigned on.

**Recommendations to others considering Greenlight Guru Quality Management System:**

It is a good software for a quick and easy start-up, especially for procedures and training.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Read and understand training is now a breeze to manage. Previously this was very administrative heavy and time-consuming. We had gaps and external audit findings.

  ### 37. Greenlight Guru - User-friendly Quality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2020

**What do you like best about Greenlight Guru Quality Management System?**

The Greenlight Guru user interface is clean and keeps everything from DHFs to CAPAs to Customer Feedback - well contained within a single eQMS. As the first eQMS I have experienced, it is easy to use.

**What do you dislike about Greenlight Guru Quality Management System?**

The search function is not very flexible (i.e. needs exact search terms, including spaces which can be tricky), but if you know how/what to search it works as intended.

**Recommendations to others considering Greenlight Guru Quality Management System:**

GLG is a very useful tool to help guide a multi-disciplinary team!

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight's eQMS is an all-encapsulating eQMS which makes it easy to find quality documents and know which ones are active and which are not. It provides functions that can also help to keep track of items that relate to each other, whether it be a Customer Feedback, a Document, Training, a whole Change Order, CAPA, Non-Conformance etc.

  ### 38. Use of Greenlight Guru in a startup company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave P. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The simplicity of document and change control. The integration with design controls and risk management.  The web-based interface.

**What do you dislike about Greenlight Guru Quality Management System?**

There are no major shortcomings for Greenlight Guru.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

A single person can efficiently manage many day-to-day quality activities with GG, and still have a compliant system.  It is an efficient way to implement quality.

  ### 39. Not perfect, but a good system to work with.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeroen K. | QA/RA Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Easty tracebility, Design and Devolpment module, Training Management.

**What do you dislike about Greenlight Guru Quality Management System?**

Customer Feedback, non-conformance, audit and CAPA modules are very similar. They should be a bit  more specificly built for each process.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Design and Development. Document management. It is now much more organized than before. Change order process is controlled much better as well.

  ### 40. One of Great QMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru is a friendly Quality Management Software that Ican access anywhere on any device, and it is easy to use.

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru should have an application for smartphones to give more flexibility for users to view and access without any delay. And they should improve in searching with looking up by "Content".

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Comparing Greenlight Guru QMS with the older QMS I used, Greenlight Guru takes only a few seconds to upload or download files. It saves a lot of time for me to finish the work sooner.

  ### 41. Greenlight is an easy-to-use, all-in-one software that satisfies all our quality management needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

As a product manager, the project's functionality within Greenlight has made the documentation of design controls simple and effective for our company.

**What do you dislike about Greenlight Guru Quality Management System?**

Routing documents, design reviews, NC/CFs, etc., can be frustrating at times. Providing a routing template that can be defined by the user would be helpful.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Greenlight has an incredible community of users who have been willing to provide advice and feedback as to what has worked for them. Not everything may apply to your use case, but we have found it helpful at every turn. It says a lot about a company when they're customers are so willing to help out others.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight has provided our company with affordable and robust QMS software that has stood up to every audit we have undergone.

  ### 42. Almost 20 yrs in the medical device industry & GG is the most user friendly eQMS system I have used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The modules are clearly laid out. Video tutorials are clear and easy to follow.

**What do you dislike about Greenlight Guru Quality Management System?**

- There needs to be a Supplier module since medical device companies have many suppliers, and they need to keep detailed information.
- Document naming and numbering convention cannot be configured to give automatic document numbering. For small companies, that may not be an issue, but the bigger the company is, the higher the risk of having issues (such as multiple documents having the same SOP#)

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are using Greenlight Guru as our eQMS. Our company is only a little more than a year old, so we started with an eQMS early before getting too many physical documents. Also, electronically signing documents in the same system that stores them is convenient.

  ### 43. Great validated software for managing quality system! Offers wide range of platforms.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Great for managing lots of documents with version control. It also makes training a breeze. With a click of a button, you can assign users to complete training tasks (ex., reading updated SOP). Greenlight Guru is constantly working on adding new features and always welcomes feedback.

**What do you dislike about Greenlight Guru Quality Management System?**

In a change order, there is no option to individually select who you want to be a reviewer and approver for each document. All reviewers and approvers much approve all documents in that particular change order.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Being able to use Greenlight Guru to collect e-signatures have tremendously helped with the work load. It gives employees easy access to most updated controlled records. There are also many other quality platforms that's very handy to use (CAPA, NCM, Complaints, risk management etc)

  ### 44. Very knowledgeable and responsive gurus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Greenlight Guru Quality Management System?**

- SOP templates
- live chat box for questions
- responsive and knowledgeable gurus

**What do you dislike about Greenlight Guru Quality Management System?**

- No features for prototype phase
- Minimal features for DMR

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

- Solving complications of paper based qms

  ### 45. Great choice for rapid medical device QMS deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru helped us implement a compliant QMS in just a few months.  The support and training are excellent.

**What do you dislike about Greenlight Guru Quality Management System?**

The software updates are frequent which requires additional validation work; however, the updates add additional useful features and improvements as well.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

As an early-stage company, we needed a QMS that could be rapidly deployed and is compliant with US, Canadian and European requirements.  We were able to deploy a functional QMS in a matter of a few months to support our product development.

**Official Response from Radhika Pandya:**

> Thank you for sharing your review of Greenlight Guru! We are glad to hear that your QMS implementation was successful and our resources have been helpful to your team. Please do not hesitate to let us know if there is anything else we can help with.

  ### 46. Greenlight makes document & design controls, and risk management user friendly and easy to implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I like that the document control is straightforward and highly organizable, and design controls & risk matrices are able to be condensed into one accessible place.

**What do you dislike about Greenlight Guru Quality Management System?**

I'm disappointed that the organization of revisions does not consider the R&D phase and that there isn't much ability for Lite users to interact with the Design Controls and Risk Management tools.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are organizing our controlled documentation, and initiating our design controls traceability matrix and risk management assessments using the Greenlight Guru software.

  ### 47. Makes  documents management easier and adds smooth management of projects and risk.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thabitha C. | RA Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Project management and Risk management are easily maintained and updated

**What do you dislike about Greenlight Guru Quality Management System?**

Not being able to edit online without downloading the document first.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Document approvals, CAPA, Audits, Nonconformances, Product Projects and Risks. All of the mentioned save  time and easy to acces and view

  ### 48. Greenlight Guru is Excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ed G. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2021

**What do you like best about Greenlight Guru Quality Management System?**

The personal service that Greenlight Guru offers.

**What do you dislike about Greenlight Guru Quality Management System?**

No integration with our CSM software, would like to see  software integration so we don't have to duplicate a process.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Greenlight Guru is excellent to work with, they have Gurus that will walk you through every step of the process. They will also customize the package to what your organization needs.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We started from scratch to create our QM and start the process of ISO certification. Without Greenlight we would be lost trying to get certified on our own.

  ### 49. Best eQMS for New Companies in Medical Device Industry

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru is extremely easy to use and sets any company up for success when it comes to quality control/management. It has a great user interface that promotes compliance making it easy to follow all regulations. The support team Greenlight Guru provides is exceptional!

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru is constantly making updates and releasing new features that are always helpful. However, it can be hard for inexperienced users to stay up to date or learn how to navigate through everything.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru helps streamline product development while easily ensuring compliance with the FDA. It's a one-stop shop for everything making it a great tool for small companies that have limited resources.

  ### 50. I think it helps a lot to optimize processes.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The time saving for the Design Management and Design and Risk Mgmt.

**What do you dislike about Greenlight Guru Quality Management System?**

Sometimes it is not intuitive enough and it can be not very clear.

**Recommendations to others considering Greenlight Guru Quality Management System:**

I think that Greenlight Guru can help you when building a Quality Management System for Medical Devices from scratch. It can speed the process.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

It is helping us to centralize the QMS and to be able to add everyone in the software. Also helps us in the Design Control Process and Risk Management.


## Greenlight Guru Quality Management System Discussions
  - [When do you think a planning tool/Calender can be incorporated in Greenlight Guru?](https://www.g2.com/discussions/when-do-you-think-a-planning-tool-calender-can-be-incorporated-in-greenlight-guru) - 1 comment, 2 upvotes
  - [Can my medical device company benefit from using Greenlight Guru’s software if we are based outside the US or intend to sell our devices into international markets?](https://www.g2.com/discussions/markets-served) - 1 comment, 2 upvotes
  - [Will I have to pay for software upgrades?](https://www.g2.com/discussions/software-upgrade-costs) - 1 comment, 2 upvotes
  - [Is my organization&#39;s data and information safe in the cloud?](https://www.g2.com/discussions/cloud-data-security) - 1 comment, 2 upvotes
  - [How is the software licensed? Can I install it on my own server?](https://www.g2.com/discussions/deployment-licensing-model) - 1 comment, 2 upvotes

- [View Greenlight Guru Quality Management System pricing details and edition comparison](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A26%3A32+-0500&secure%5Bsession_id%5D=24485cd5-5812-4486-998d-5cfb262f5f91&secure%5Btoken%5D=e1aa22342f66eb82aad04c574588db3a1fe1db16d12e1d0c974f496f59b2a990&format=llm_user)
## Greenlight Guru Quality Management System Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

## Greenlight Guru Quality Management System Features
**Quality Management**
- Design Controls
- Audit Management
- Supplier Network Management
- Risk Management

**Nonconformance**
- Conformance Records
- CAPA
- Change Management
- Task Management
- Policy Management
- Document Management
- Incident Management
- Equipment Management
- Audit Management
- Workflow Management
- Risk Management
- Communications Management
- Training Management
- Maintenance Management
- Complaint Management
- Inspection Management
- ISO Standards Management
- Calibration Management
- Compliance Management

**Quality System**
- Analytics & Reporting
- Real-time Collaboration
- Document Control
- Quality Processes

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports
- Supplier Quality Control
- Statistical Process Control
- Approval Process Control
- Quality Control

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Defect Tracking
- Electronic Signature
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Generative AI
- Nonconformance Tracking
- Surveys & Feedback
- Access Controls/Permissions
- API
- AI Copilot
- Alerts/Notifications
- Real-Time Data

## Top Greenlight Guru Quality Management System Alternatives
  - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (775 reviews)
  - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (606 reviews)
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (526 reviews)

