CRM360 is an all-in-one Customer Relationship Management (CRM) solution designed to streamline business operations, particularly for sectors like telecom, IT services, and enterprises that require robust, integrated systems.
Core Features
Lead Management:
Captures, tracks, and nurtures leads effectively.
Enables teams to manage the lead pipeline from initial contact to conversion.
Project and Operations Management:
Tracks timelines, resources, and tasks for efficient project delivery.
Provides insights into operational workflows and bottlenecks.
Billing and Invoicing:
Automates billing processes.
Tracks payments and generates customizable invoices.
Field Force Management:
Real-time tracking of field teams.
Enhances coordination and task allocation.
Warehouse Management:
Tracks inventory levels and manages warehousing activities.
Provides visibility into stock movement and requirements.
Customizable Reporting:
Generates insights tailored to specific business needs.
Helps in decision-making with data-driven analytics.
Document Management:
Securely organizes and stores business-critical documents.
Feasibility Management:
Performs quick and accurate feasibility assessments for projects or services.
Deployment Options
On-Premise: Provides control and data security for businesses preferring localized deployment.
Cloud-Based (SaaS): Enables access from anywhere with scalable usage models.
Target Audience
CRM360 is ideal for businesses requiring integrated systems for:
Telecom and Internet Service Providers (ISPs).
Small to Medium Enterprises (SMEs).
Enterprises looking to digitize operations and enhance customer experience.
Key Differentiators
Industry-Specific Customization: Tailored to the telecom and ISP sectors.
Comprehensive Modules: Consolidates various operational aspects into one platform.
Flexibility: Offers both SaaS and on-premise deployment, depending on customer needs.
Affordability: Competitive pricing with options for customization.
Benefits
Increased efficiency through integration of diverse business functions.
Enhanced decision-making with real-time data and insights.
Improved customer satisfaction by streamlining operations and ensuring timely responses.
CRM360 is a versatile and scalable solution for businesses aiming to optimize their operations, increase productivity, and enhance customer engagement. When users leave Greenlantern CRM360 reviews, G2 also collects common questions about the day-to-day use of Greenlantern CRM360. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.
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