It makes it very convenient to organize and schedule interviews while maintaining clear records for audits and other purposes, without a recruiter on staff. Review collected by and hosted on G2.com.

There is no way to send confirmations automatically to candidates so if you forget to manually send them it causes issues.

Also there is no way to request job req approval without building a full job posting (which is a lot of work if a job ends up being declined for posting). This causes a lot of unnecessary work and/or us to maintain a process outside of greenhouse.

The customer service is terrible - no one ever answers support tickets and getting help in a reasonable timeframe is impossible.

No one provides updates on product capability or what’s going on. Everything is search fo it and guide yourself. No support or guidance UNLESS they want you to renew your contract then you hear from them daily. Review collected by and hosted on G2.com.

I really enjoyed the feature of selecting time slots and sending it to the candidate, which makes it a lot easier than listing it out. I also really like that there's a lot of ways to automate, especially when hiring for multiple roles. Any automation helps. It streamlines the process and makes it a lot easier and quicker, especially when booking for multiple roles. It also helps to coordinate availability better than emailing. Review collected by and hosted on G2.com.

There are some things which are not intuitive. We did have some issues hooking up the Zoom. And then we also had some issues in regards to figuring out how to book through my own calendar. I think it would make it a little bit easier to not have to book through a personal calendar when you're booking for somebody else. Or to have the option to not have it show up on my calendar. Because then my calendar gets filled up with interviews. Review collected by and hosted on G2.com.

Over the years, I’ve really appreciated how Greenhouse has listened to customer feedback and used it to make the user interface so much better. I love how it’s evolved into a truly user-friendly system, and the improvements have made it easier and more enjoyable to use. Review collected by and hosted on G2.com.

There are still some minor reporting details that we aren’t able to pull, or more granular report fields that we have to manually create outside of the Greenhouse system.

The automated scheduling system also isn’t as robust as we’d like it to be. Review collected by and hosted on G2.com.

I like the interface of Greenhouse. It's really easy to navigate, and it's always easy to answer questions through the support article library or by chatting with a bot. When I have more complex technical questions, I find that submitting a ticket yields fairly quick and detailed responses, and I always get friendly responses with detailed suggestions on how to work through different problems. We're also really into the new AI features, and I'm excited about how they might integrate into our current workflows. I love Greenhouse, giving it a 10 on how likely I am to recommend it to a friend or colleague. The ability to organize candidates applying to various jobs and track where they are in our recruiting processes is helpful, as well as sharing insightful data on what's working and what's not. I'm also a big fan of custom reports and exporting the data I need. Review collected by and hosted on G2.com.

I'm still waiting for the new Greenhouse analytics to come out. I was told it was gonna come out in 2025, but looks like we're still waiting for that. So I'm excited to see if the enhancements change that workflow for me at all and if I can eliminate having to export reports and upload them into Power BI if the new dashboards in Greenhouse will be better and more suitable for our team. Review collected by and hosted on G2.com.

What I value most about Greenhouse is its strong focus on building a structured interview process. The platform allows recruiters to work closely with managers to create scorecards and questions tailored to specific areas of interest. I also find the reporting capabilities very helpful. There are a number of thoughtfully designed, pre-built reports and dashboards, and it's easy to generate custom reports to fit our particular requirements. In addition, I appreciate the recent AI enhancements, including tools that summarize interview feedback and automate scheduling. Every quarter, new features are rolled out that truly make our work as recruiters much more manageable. Review collected by and hosted on G2.com.

I would appreciate it if they improved the visuals on their dashboards, especially for data presentations. I often find myself needing to export the data into other programs when preparing for QBRs or MBRs. Additionally, I'm not impressed with their mobile app, as it feels quite limited in terms of functionality. Review collected by and hosted on G2.com.

Greenhouse is very intuitive to use. Updates are easy to make for jobs, and everyone who works in Greenhouse uses it relatively easily. I also like the support we receive from Customer Success. We are kept up-to-date about product enhancements, changes, and ideas. There are many seamless partnerships that Greenhouse cultivates, which makes it fun to explore new capabilities of the tool! Review collected by and hosted on G2.com.

Sometimes, the connection between Greenhouse and Outlook is a bit finnicky. Greenhouse will take a bit to update availability, track interviewers acceptances/declines, cancel meetings. If I forward a meeting invite, I am automatically added to the interviewer list. Small things like that. They can be a bit annoying, but it's not a huge deal. Review collected by and hosted on G2.com.

Ich mag Greenhouse wegen seiner E-Mail-Vorlagen, die automatisch mit Phasenübergangsaktionen versendet werden können. Ich schätze auch die automatisierten Filter-, Tag- und Ablehnungsfunktionen. Ich mag den Kundenservice sehr! Ich liebe es, wie jeder, einschließlich der Einstellungsmanager, super einfach auf der Plattform arbeiten kann und wie automatisiert die Kommunikationsfunktionen sind. Review collected by and hosted on G2.com.

Die Berichte sind nicht wirklich geeignet, um alle Details für vierteljährliche Überprüfungen zu liefern. Man kann in den Berichten nicht sehen, welcher Job im letzten Quartal veröffentlicht wurde. Da wir als Unternehmen vierteljährliche Berichte darüber benötigen, wer eingestellt wurde, welcher Job veröffentlicht und ausgeführt wurde und wie viele Interviews geplant wurden, sollte die Option der vierteljährlichen Berichte verbessert werden. Review collected by and hosted on G2.com.

The structured interview kits and scorecard functionality have been especially impactful in improving alignment across interviewers and creating a more consistent evaluation process. It’s made collaboration easier and has helped us make more data-informed hiring decisions.

We’ve also found the reporting and analytics features increasingly valuable. The ability to quickly pull insights on pipeline health, time-to-fill, and source performance has supported more strategic workforce planning conversations.

Additionally, the integrations with other tools in our tech stack have streamlined workflows and reduced manual work, which has been a major efficiency gain for our team.

Overall, Greenhouse continues to evolve in ways that meaningfully support both our recruiters and hiring managers, and we’re excited to keep leveraging its capabilities. Review collected by and hosted on G2.com.

Smarter duplicate detection across different email addresses Review collected by and hosted on G2.com.

Greenhouse is a fantastic ATS for managing scheduling, recruiting operations, and reports. I’ve been using it for a couple of years now, and it continues to improve over time. Greenhouse has been actively expanding their toolset and continuing to release regular updates. It’s clear they are prioritizing their users input and are directly based on customer feedback. Review collected by and hosted on G2.com.

I have no dislikes about Greenhouse. It has consistently met the needs of the company and have improved the workflow. Review collected by and hosted on G2.com.

I really like the scorecard summaries feature to provide a consolidated overview of a candidates performance in the interview process. Its a great snapshot to share with executives that want a concise read. Review collected by and hosted on G2.com.

Reporting is still lacking in my opinion. More intuitive dashboards similar to GEM would be great to see.

There are also scheduling features that could be improved. For example, when sending a candidate an interviewers availability, you can only select one interviewer at a time in the calendar. It would be great to select as many as you'd like to more easily share availability across multiple individuals. It's also frustrating when you need to shift around an onsite interview or panel interview. You can only reschedule one person at a time rather than see all scheduled interviews and easily drag/drop interview times on the calendar (like when you originally schedule). Review collected by and hosted on G2.com.