I really like that I can do my whole recruitment process through Greenhouse from creating a requisition to placing an offer. I love that I don't need to personally make multiple tracker and can instantly see my candidates that need action. I also love new AI integration that allows me to modify the tones of my conversation. I love how it performs the same all the time and there are no glitches. I also love it's integration with Docusign that allows me to send offers from Greenhouse directly. I also love how I can reach out to their support time any time and get help. Review collected by and hosted on G2.com.

Every time I open a new role and I have to set a start date, that start date starts from the month I started using Greenhouse. In order for me to go to the current month, I have to do multiple taps and it is very difficult to do those taps as UI changes each time and that new button appears somewhere else and I cannot just quickly tap at a single place and do it.

I also don't like that I cannot choose a scorecard for each candidate differently. I generally have uniform scorecards for an entire role but sometimes I have candidate specific questions and I would love to individually set scorecards ahead of the interview.

Some of the interviews that I schedule are supposed to be private interviews but Greenhouse does not give me an option to make them private. I have to open my calendar and make it private after scheduling. What if someone sees it before I make it private!

I am also not a super fan of Greenhouse pricing. I recommended it to a couple of start ups and they told me that it is too expensive. Review collected by and hosted on G2.com.

I love how intuitive the interface is, which makes it easy for recruiters and hiring managers to collaborate smoothly throughout the hiring process. The structured interview kits and customizable scorecards help ensure candidate evaluations stay consistent and aligned across the team. Integrations with other tools like LinkedIn and Slack feel seamless, and they help keep our workflow efficient.

Greenhouse also provides strong transparency and tracking across the entire hiring funnel, so it’s easier to see where candidates are and what’s needed next. The automation for tasks like interview scheduling and email templates saves us a ton of time and reduces back-and-forth. On top of that, the analytics and reporting features give valuable insights into recruiting performance and help us understand what’s working and where we can improve. Review collected by and hosted on G2.com.

The initial setup can feel a bit complex, especially when you’re configuring custom workflows. Some of the reporting features could also be more flexible for advanced data analysis.

The mobile experience isn’t as smooth as the desktop version, and a few integrations require additional cost or extra technical setup. Review collected by and hosted on G2.com.

I really like how easy Greenhouse is for interviewers to use since it's connected to the calendar, making it easy to coordinate with candidates. I think the communication features are great, especially leaving private notes about candidates across the recruiting team. It's also useful for emailing candidates directly. The whole collaboration with the coordinator and setting permissions work much better for me. Overall, using Greenhouse gives me a better experience with creating scorecards and managing the recruiting process. Review collected by and hosted on G2.com.

Recording is very difficult to use, and I find myself spending a lot of time trying to create reports that eventually either I cannot get or are just hard to find. The custom reporting is just not intuitive enough for me to get the information that I need. I think the current way that it's structured is just not straightforward, and I believe that the whole accessibility and navigation should have a different approach. It would also help if it could suggest reports based on our usage, like flagging issues if there's a calibration issue between the interviewers. Additionally, the initial setup wasn't that straightforward, as the migration from the old system to Greenhouse did not work well, resulting in lost data and took a while, requiring a dedicated team to facilitate it. Review collected by and hosted on G2.com.

Greenhouse includes a wide range of features that even the smallest TA teams can use to be successful. The reporting tools are both helpful and visually appealing, which our executive leadership appreciates. The availability of integrations with other platforms also makes it easy to connect with additional resources, saving time for our recruiting team. I’ve also continued to receive beneficial support through chat and from our representatives. Review collected by and hosted on G2.com.

The interface can feel a bit clunky, with too many clicks required to complete simple actions. Some of the reporting is also challenging, especially when working with date ranges. Overall, it’s a pricier ATS. Review collected by and hosted on G2.com.

The design is modern and the ability to customize nearly anything is fantastic. Their support team is excellent. I've been using their product for over a decade and they've continue to refine and update their core products while still staying true to what an ATS needs to do. Review collected by and hosted on G2.com.

While there is very little that I actually dislike about Greenhouse, the potential for customization is a doubled-edged sword. It can feel overwhelming to set up email templates, offer letter templates, rules, approval queues, etc.

It is a great product but customers should have someone dedicated to is administration as it can be a lot for one person to handle as part of their other jobs. Review collected by and hosted on G2.com.

It keeps everything in one place, which makes hiring much easier. I like how simple it is to track candidates through each stage, and the UI is pretty intuitive, so it doesn’t take much time to figure out. It also makes collaborating with the hiring team easier, since everything stays organized and easy to navigate. Overall, it’s been straightforward and reliable to use, and it saves a lot of back-and-forth during the hiring process. Review collected by and hosted on G2.com.

Nothing major, but a few things take longer to find than I’d expect. I sometimes have to click around more than I want to, and every now and then it can feel a bit clunky. I wish it were a little faster in a few places, even though I don’t really have any big complaints so far. Review collected by and hosted on G2.com.

Greenhouse makes it easy to manage a high volume of candidates and keeps our hiring process organized. I especially like the ability to collaborate with hiring managers, track applicants through each stage, and use interview scorecards to collect structured feedback. It has helped streamline our internship and co-op recruiting process and provides good visibility into our recruiting pipeline. Review collected by and hosted on G2.com.

One challenge with Greenhouse is the interview scheduling process. When sending availability or coordinating interviews, it can be difficult because I can't easily see everyone's calendars in one view. This often requires switching between systems or doing additional coordination to find times that work for all participants. Having better calendar visibility and scheduling functionality within Greenhouse would make the interview scheduling process much more efficient and reduce back-and-forth communication. Review collected by and hosted on G2.com.

I like how it's organized in Greenhouse, with the whole process of applying and interviewing being seamless. It also houses all the required documents that we need, so it's easy to gather all their information for the onboarding process. Review collected by and hosted on G2.com.

I think it can be integrated better with other HRIS systems. For example, like Rippling, which we use as our HRIS system, it would be nice to get the Greenhouse integrated with Rippling, so that once we get the documents set in place in Greenhouse, it can be automatically transferred into Rippling. That is our kink in our onboarding workflow right now. All documents are manual, whereas the employment information is transferred into Rippling from Greenhouse. That missing feature is preventing us from having a smooth-flowing work stream. Review collected by and hosted on G2.com.

I use Greenhouse as my applicant tracking system as a Technical Recruiter. I appreciate how Greenhouse keeps all of my scorecards in order for the entire interview process and has a section for reminders. The scorecards are helpful because I can enter questions ahead of time to ensure I'm consistently asking the same questions to each candidate. I also value that Greenhouse holds all of my applications, although I review them on other platforms. Additionally, integrating Greenhouse with Calendly helps with scheduling interviews. The initial setup of Greenhouse was very easy for me, especially since I've used it at previous companies. Review collected by and hosted on G2.com.

The application review process could definitely be improved. I typically use Gem instead because I can rank my applicants much easier and filter through applications and reject the ones I don't like. Also, scheduling interviews could be improved, although I use Greenhouse with Calendly for this purpose. Review collected by and hosted on G2.com.

The system is highly automated, and the most important elements are customizable. It’s also compatible with on-premise environments (as opposed to cloud-based calendars), which matters a lot to us. I’m glad to see they’re improving the Reporting and Analytics features and putting real attention into what has been one of the weaker aspects of the system. Their Customer Success team has also been consistently solid and a big support for us. Review collected by and hosted on G2.com.

Pricing - it's getting quite expensive and you may need to pay for some features that you won't need

Support - they do not offer telephone support. Review collected by and hosted on G2.com.