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GreatLab LMS Reviews & Product Details

NS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GreatLab LMS?

The client portal is the best I’ve ever seen and makes us look like a very modern tech company. We have stopped having so many calls from dentists asking us when their order will arrive back as it has a delivery calendar for them. Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

I dislike the settings section as it was difficult to understand but I spoke with support and have a call to learn how to use it properly so it’s fine now. I must say their support is fast. Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

It solved the annoying questions we get from dentists asking when will their order be back and it automated our billing invoices so that we don’t have to manually do this each month. It’s helped with communication with clients and automating our billing. Review collected by and hosted on G2.com.

GreatLab LMS Overview

What is GreatLab LMS?

Dental lab software for busy dental labs - https://greatlab.io GreatLab organizes orders from your dentists, stops communication errors with live case tracking and bills them automatically. So that you can focus on the fun stuff.

GreatLab LMS Details
Languages Supported
Danish, German, English, French, Italian, Portuguese, Spanish
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Product Description

Easy software for busy dental labs. GreatLab organizes orders from your dentists, stops communication errors with live case tracking and bills them automatically. So that you can focus on the fun stuff.


Seller Details
Seller
GreatLab
Year Founded
2018
HQ Location
Dublin
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

Seth S.
SS
Overview Provided by:

Recent GreatLab LMS Reviews

YY
Yurii Y.Small-Business (50 or fewer emp.)
5.0 out of 5
"An Invaluable LMS for Streamlining Dental Lab Operations"
GreatLab LMS has been a game-changer in streamlining our dental lab's workflow and enhancing collaboration with dentists. The user experience is in...
Oliver B.
OB
Oliver B.Small-Business (50 or fewer emp.)
5.0 out of 5
"An excellent solution for managing my dental lab"
Their order management feature is the best I've used, & I switched from Evident.
Adrian P.
AP
Adrian P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use platform and great support"
Great LMS covers the pain points of the dental team and wokflow due to its high number of features. It's also easy to integrate with dental softwar...
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GreatLab LMS Media

GreatLab LMS Demo - Dashboard - GreatLab
View your orders that are due for today, tomorrow & analytics of your lab's performance in any time frame.
GreatLab LMS Demo - Orders - GreatLab
View your incoming orders and filter them based on your preferences. You can update statuses, view the orders & other quick actions from this section.
GreatLab LMS Demo - Create Order - GreatLab
Create any type of dental lab product order as a lab OR allow your doctors to do this via the client portal provided.
Answer a few questions to help the GreatLab LMS community
Have you used GreatLab LMS before?
Yes

6 out of 7 Total Reviews for GreatLab LMS

5.0 out of 5
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G2 reviews are authentic and verified.
YY
Operational Efficiency Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GreatLab LMS?

GreatLab LMS has been a game-changer in streamlining our dental lab's workflow and enhancing collaboration with dentists. The user experience is intuitive, making it easy for the entire team to get on board quickly without extensive training. The Case Management feature, which enables us to filter orders by tags, categories, and priorities, has been especially valuable. It provides us with a consolidated view of all orders, allowing us to manage tasks efficiently and minimize errors. The Client Portal is another standout feature, allowing dentists to place orders, track cases, and access billing information seamlessly, which saves time for both parties. Additionally, the Workbench offers powerful automation options, including barcode scanning for quick updates on order status, instant invoice printing, and tagging. This level of automation significantly reduces manual tasks and has helped us keep our administrative team lean while maintaining high operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

GreatLab LMS is almost perfect for our tasks — adding a bit more flexibility in Billing and simplifying the setup would take it from excellent for users who may not have a technical background. Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

GreatLab LMS addresses several key challenges we faced in the dental lab environment. One major pain point was inefficient communication with dentists, who often have limited time to provide updates or follow up. The Client Portal within GreatLab LMS has solved this by giving dentists an accessible, self-service platform to track cases and handle billing independently. Additionally, the automation features, like barcode scanning and instant invoice generation, reduce manual workload and minimize errors, enabling us to manage high volumes without needing a large administrative team. This has significantly improved our turnaround times and overall service quality, making our lab more productive and competitive. Review collected by and hosted on G2.com.

Adrian P.
AP
Dental lab manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GreatLab LMS?

Great LMS covers the pain points of the dental team and wokflow due to its high number of features. It's also easy to integrate with dental softwares like Exocad. Overall easy to use software for solving complex tasks Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

I can't say there's anything in particular I dislike. The support team is very prompt and helpful when I have any issues Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

Helps with case management and building client's trust by delivering our services to a high standard Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about GreatLab LMS?

Very helpful management system for our workflows and cases.

Since starting using it, we have dramatically reduced admin time and phone time with dentists sorting queries.

Our lab is much more organized now and our dentists love using our ordering portal.

Remakes have been reduced drastically and the "query/on hold shelf" has no more cases on it.

The whole team loves using the software.

There is very friendly and professional customer support, although we do not require much and implementing the software was seamless Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

We love all the aspects and features of GreatLab LMS, and can't wait for the Mobile Version to be released. Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

Dentist-lab Communication

Workflow/cases management

Business reporting and growth Review collected by and hosted on G2.com.

Oliver B.
OB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GreatLab LMS?

Their order management feature is the best I've used, & I switched from Evident. Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

Setting up notifications took some time, but the team helped me immediately. Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

Order management & client portals Review collected by and hosted on G2.com.

PR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GreatLab LMS?

Client portal is excellent and dentists love it.

Settings are very easy and product editing very cool

Delivery calendar is a great tool Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

They had a waitlist to join as they seem busy Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

Lab management system, digitizing our orders Review collected by and hosted on G2.com.

Andrew T.
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GreatLab LMS?

GreatLab - only one software which I need to use to manage my Dental. Everything is inside.

So I do not need to use my Google Drive to store customer data) Finally I've deleted 100 excel documents to manage my business. I love it Review collected by and hosted on G2.com.

What do you dislike about GreatLab LMS?

It’s got a LOT of features and onboarding would help more. Review collected by and hosted on G2.com.

What problems is GreatLab LMS solving and how is that benefiting you?

Central place to manage all my dental processes Review collected by and hosted on G2.com.