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100 Greater Giving Reviews
Overall Review Sentiment for Greater Giving
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The product is web base so you do not require a server to setup. Review collected by and hosted on G2.com.
The web page creation tool is difficult to use. Trying to figure out how to setup the and edit the forms (donation items, reservations) is confusing how to get to these settings Review collected by and hosted on G2.com.
The entire suite was very friendly and easy to understand. While I was a gala and auction intern, I used the registration tracking feature to ensure all guests were accounted for. I also used the web site design feature that was included in the package to create the registration web page for the gala. And with a little HTML, I was able to make the page even better. Review collected by and hosted on G2.com.
As I was using Greater Giving, I was also looking into other Fundraising suites and noticed that not all of them had a very appealing user interface. Although this is a problem for all of the suites, I wished it looked more polished. Review collected by and hosted on G2.com.
Greater Giving allowed my Advancement team to organize, track, and record all incoming auction donations through the event software. From these individual donations, our team was able to utilize Greater Giving to package these items appropriately. Also, Go Time is simply a must for check-in/check out. Review collected by and hosted on G2.com.
Greater Giving has really come a long way! When we first started using the software in 2011, there were many components that we didn't consider user-friendly. Following our event, we reported these issues to customer service and they were taken into consideration. Since then, Greater Giving has become much more reliable. Previously, the check-in/check-out process caused many challenges but now with Go Time, the process is a breeze! It speeds up check-in/check-out which makes our guests happy! No more issues with attendance tracking, table assignments, and receipt printing. Also, no more syncing with the main server!! I still think that removing duplicate names is frustrating. There's no easy way to go about it other than starting from scratch when you create a new event. And I think the reports that the software allows you to print could be more user-friendly. Review collected by and hosted on G2.com.
Greater Giving offers a variety of features that make uploading/ tracking and logging simple. Our gala's silent auction goes towards numerous different accounts - so setting up the auction items per account is very useful.
As far as mobile bidding goes- several of our participants liked the push notifications and gamification of the bidding process.
The reports are easy to export - once you figure out which report to pull. Exporting receipts is also very simple. Review collected by and hosted on G2.com.
Mobile bidding proved to be a challenge due to a variety of factors: wi fi connection, lack of smart phones, individuals not flowing through the space to view items, challenges in removing/ canceling a bid, pushing back the closetime, etc. Review collected by and hosted on G2.com.
Go Time and Mobile Bidding are both so easy to use and very user-friendly. We barely had to train our check-in volunteers, and very few guests needed help with MB. Also, it's nice to have everything online so I can work from anywhere -- I cleaned up our supporter database while watching TV at home. :) Review collected by and hosted on G2.com.
- I wish class would carry over when converting Items to Packages. I know the issue is that some packages have more than one item, but it would be super easy to default to one of the classes and then change it if need be. We have mostly single-item packages, so it felt like a waste of time to have to go back and add the class to packages.
- When indicating which packages you want in catalogs, you can only do a list (1, 2, 3, 4...) instead of a range (1-4).
- I like the variety of reports available on default, and I mostly get what I need. But it would be nice to have some sort of functionality that more easily allows you to create your own reports and that more easily exports to Excel. Often if you export to XLS, it still looks like a PDF, and it's not very useful in an Excel. For example, you'll get extra lines between entries so if you want to manipulate or sort the data in any way, first you have to delete the lines or otherwise set up the spreadsheet differently.
- We found a bug in the system that allowed someone to place a higher bid after another bidder had already selected Buy It Now. I already notified the support team.
- Sprint users were not able to receive texts during Mobile Bidding. Review collected by and hosted on G2.com.
Greater Giving makes fundraising for non-profits simple, easy, and efficient. I highly recommend this software to any non-profit that is looking to effectively grow and professionally manage donor and event information in a user friendly, polished manner. Review collected by and hosted on G2.com.
I honestly cannot identify anything about the software that I disliked. It was easy to learn and extremely helpful when organizing sophisticated fundraising events that did not allow room for much error. Review collected by and hosted on G2.com.
Everything is very user friendly and easy to use. Support team is awesome to work with every time I have a problem or question Review collected by and hosted on G2.com.
I don't like that I have to rebuild the website every year. Review collected by and hosted on G2.com.
GG is helpful for running Auction events, but could use refining. Not the most intuitive software packages out there. The website form management is nice as well as GO Time (check in, check out and store front). Review collected by and hosted on G2.com.
Reports, Bulk Seating assignments, Exports and Imports are clunky. Review collected by and hosted on G2.com.
Variety of reporting mechanisms, provides nice print-outs and data analysis. Review collected by and hosted on G2.com.
Could have a newer, modern interface/site. When working in multiple tabs, sometimes it glitches and makes you start the task over. When working it multiple projects, it thinks it should be in one and so exits the other, causing delays. Review collected by and hosted on G2.com.
