Gravity Forms Pros and Cons

This plugin has proven extremely reliable and has saved us lots of troubleshooting hours that were required by some of other popular form builders on the market. It is very easy to use, highly customizable, and offers many ways to integrated with other plugins and services. Review collected by and hosted on G2.com.

Nothing that we have come across yet on the 100+ websites we've used it on! Review collected by and hosted on G2.com.

I like best that payment is integrated in the forms for seamless user experience. Review collected by and hosted on G2.com.

The price is a bit high but still worth it. Review collected by and hosted on G2.com.

Out of all of the Form builder plugins I've tried for WordPress, Gravity Forms has been my favourite for its range of features and options and reliability. It's easy to use and provides enough granular control over the different features. Review collected by and hosted on G2.com.

Even with the paid Developer license, I feel like Gravity Forms could try to offer a bit more in terms of specialty form field types and when it comes to form design and styling. Of course, there's the ability to buy add-ons and extensions, but it's harder to justify that expense to clients or managers who don't quite understand what the expense is for. Review collected by and hosted on G2.com.

Gravity Forms itself is a great piece of Software, but all the extra integrations it offers make it even better. Plus as it's so good other 3rd parties have developed integrations, too, even endorsed by Gravity Forms themselves Review collected by and hosted on G2.com.

Nothing at all, it really is that good of a product Review collected by and hosted on G2.com.

It's easy to create forms, read and manage responses, and integrate the outputs with our other tools. Review collected by and hosted on G2.com.

It would be helpful to see the date/time of submissions on the list page Review collected by and hosted on G2.com.

It is super versatile. You can actually use it to build a whole website. The support is top-notch, and the ecosystem around it is very vibrant. Review collected by and hosted on G2.com.

If I had to absolutely pick one thing to dislike, it is the fact that the default telephone number field is very basic. Review collected by and hosted on G2.com.

Gravity Forms is a premium plugin that guarantees ongoing development of the plugin. It's been around since (almost) day one from WordPress. The developers do know exactly what they are doing. Super user-friendly admin. The possibilities are endless. Review collected by and hosted on G2.com.

There's not much that we don't like about Gravity Forms. You can say being a premium it comes with a cost, but then again, you get a lot of value fro your money. Review collected by and hosted on G2.com.

It's incredibly robust and extremely well supported. And the developers release new features and integrations regularly. And there's a vast developer community around Gravity Forms so support and innovation are easily available. Review collected by and hosted on G2.com.

This is actually a good thing, but the wait time for new features can sometimes be long (because they won't release an update until after its been rigorously tested, which is why it's a good thing). Review collected by and hosted on G2.com.

The forms are nice to use. Download into spreadsheets. Review collected by and hosted on G2.com.

We have had an online business for 8 years. We were recommended to use Gravity forms to improve checkout experience and connect to our account at PayPal. Reasonably straight ahead. All seemed to go smoothly. However, immediately after activating and for over 5 months now, we have suffered from 10-15% failed payments and PayPal and Gravity forms have no answer as to why. Debug reports, total account access provided to both Gravity Forms and PayPal - and that remains open today. Nothing. No one knows anything. PayPal has been shocking to deal with. Gravity blames PayPal. PayPal can't see any issue on their end. No customer service. No one can help. No one has the "tools" to fix the problem. We get template replies, case closed emails from do not reply addresses. The 'service' from both PayPal, and Gravity forms, is criminal. Evidently, neither of these organisations seem to understand that if we are having these issues with Gravity Forms and PayPal interactions, then it MUST be happening to others out there. Are we all being blocked? while they both take our money? Review collected by and hosted on G2.com.

Their technical support team is the best I've encountered in the 10 years I have been building with Wordpress. Review collected by and hosted on G2.com.

I don't know of any problems with the plugin. Review collected by and hosted on G2.com.