Grain Reviews (311)

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Reviews

Grain Reviews (311)

View 1 Video Reviews
4.7
311 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Grain for its ease of use and accurate transcriptions, which significantly enhance productivity during meetings. The ability to quickly generate highlights and share insights has made it a valuable tool for collaboration and knowledge sharing. However, some users note that the transcription quality can vary, particularly with accents.

Pros & Cons

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Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Grain is a game changer in sales"
5/5
What do you like best about Grain?

Grain is a seemless experience that just does what you'd expect it to and then that much more.

User friendly interface, updates that just make sense, and a very helpful support team.

Great integration with Hubspot that saves me 30 minutes per sales call I have.

I use them to transcribe my sales calls and help my team with sales call reviews Review collected by and hosted on G2.com.

What do you dislike about Grain?

If you're looking for the biggest name in the industry they might not be for you. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Grain review"
5/5
What do you like best about Grain?

Grain is able to accurately capture meeting notes and transcripts. The support team is also very efficient and the onboarding system. Its also very easy to integrate and connect with other team members. Review collected by and hosted on G2.com.

What do you dislike about Grain?

maybe if they allow a minumum of 25 meting recordings on the free licenses instead of the current 20 Review collected by and hosted on G2.com.

Ben D.
BD
Ben D.
Head of Revenue
Small-Business (50 or fewer emp.)
"Great software - works seamlessly, easy to onboard, effortless to maintain"
5/5
What do you like best about Grain?

Grain was easy to setup and works exactly as we need it. It runs in the background, doesn't have bugs, and integrates perfectly with our Hubspot instance. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I wish it were a bit easier to get actionable insights to help train AEs. I know the Grain team is thinking about this too so I expect they will launch new features here in the future. Review collected by and hosted on G2.com.

Pamela L.
PL
Pamela L.
Integrator + Operations Director
Small-Business (50 or fewer emp.)
"Exceptional Experience with the Grain App"
5/5
What do you like best about Grain?

Grain has been most helpful to us as an add-on to all of your internal and external meetings. Some of our most favorite uses of it include: highlighting quotes; highlighting material to be used in creating social media content; sharing a transcript of the meeting with a client or our students; being able to easily revisit the meeting, search on a keyword, and call up what we want in a matter of seconds.

We've been using the Grain app for over 3 years and their onboarding and on-going support makes it so easy to learn how to use. Implementation in our business was super simple because Grain support was there to answer any questions that we had.

Not a workday goes by that we don't use Grain as part of every meeting we have. It easily integrates with Zoom and we just love that feature too! Review collected by and hosted on G2.com.

What do you dislike about Grain?

There isn't anything I don't like about Grain. They are an absolutely amazing, dedicated, and friendly company. Review collected by and hosted on G2.com.

John J.
JJ
John J.
Head Of Sales
Mid-Market (51-1000 emp.)
"Way better for call recording, notes, and call scoring than anything else I've tried!!"
5/5
What do you like best about Grain?

I've tried many different call recording, note taking, and meeting review apps. Grain is the only one that makes this whole process easy to use. Their snippets, talk tracks, and call searching is very easy compared to Gong and other. Review collected by and hosted on G2.com.

What do you dislike about Grain?

Nothing really yet at this point. I don't see anything arising either. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Good tool, great team!"
5/5
What do you like best about Grain?

Grain provides great value for the price. We moved off of a leader in the space and didn't feel like we lost much from what we were using the tool for. Grain's team has been super helpful in ensuring we know how to use the product and offered to do multiple trainings with the team to get the most out of the product. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I look forward to when they have a mobile app. I used a competitor previously that had an App which made it easy to listen and give feedback to team members on-the-go. I think a native SFDC integration would be great as well. Review collected by and hosted on G2.com.

Ben P.
BP
Ben P.
Business Development
Small-Business (50 or fewer emp.)
"Grain has been awesome for our team - we've rolled it out across multiple orgs"
5/5
What do you like best about Grain?

The consistency of the recording. We've had other recording software in the past where it was always 50/50 whether or not it would record the call. Review collected by and hosted on G2.com.

What do you dislike about Grain?

By default when you share a Grain recording it is only share-able internally. I'm sure that's a super quick feature I could change on my end. I've just had a few prospects say "I can't access the recording because I don't have permission" Review collected by and hosted on G2.com.

Kham I.
KI
Kham I.
Small-Business (50 or fewer emp.)
"Game changer as meeting AI assistant and notetaker"
5/5
What do you like best about Grain?

It automatically attends all my meetings even if I'm not there. So it helps become a true assistant to take notes for me. Also I love the feature within AI where you can ask it anything about the meeting like next steps, challenges one of the attendees brought up, particular summary around a topic etc.

It's easy to have the summary and bullets and then quickly share that with anyone.

The reliability and accuracy of the notetaking releases the stress of me worrying about missing any important information. Therefore I'm able to be focussd and have my full attention with the attendees. Review collected by and hosted on G2.com.

What do you dislike about Grain?

The filter to get tagged clips/notes could be easier but I have to do a few more clicks and go into multiple meetings vs just filtering by the tag and seeing all of them across all my meetings. I hope this filter will improve in the future. Review collected by and hosted on G2.com.

Andrea S.
AS
Andrea S.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Great transcription and video recording tool for different use cases"
4.5/5
What do you like best about Grain?

I have tried a few similar tools, and I use Grain on a daily basis. I really like it because I often share recordings with clients and can easily clip videos to share internally with our support team to review bugs.

Additionally, the transcription feature is very helpful for understanding the topics discussed and for follow-up. The templates for the transcripts are great as they organize the meeting outcomes in a very digestible way. Review collected by and hosted on G2.com.

What do you dislike about Grain?

I find it sometimes challenging to invite Grain to a meeting if it gets removed. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Used for education every day"
5/5
What do you like best about Grain?

I love that Grain makes my lectures searchable and easy to find for students Review collected by and hosted on G2.com.

What do you dislike about Grain?

Somewhat hard to organize, often doesn't pick up Zoom room names and have to hand edit video titles Review collected by and hosted on G2.com.