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Grafana Labs Pricing Overview
Grafana Labs at a glance
Grafana Labs provides Open Source, Cloud and Self Managed offerings. For Cloud & Self Managed options, check out https://grafana.com/pricing/ for the latest pricing details.
Pro Tip: We offer an (actually useful) free forever tier for Grafana Cloud and a 14-day trial for the paid plans.
If you have questions related to our products or pricing, please contact us at info@grafana.com.
Grafana Labs has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Grafana Labs to obtain current pricing.
| Name | Price | Features |
|---|---|---|
| Mid-Market | $ | 38% less expensivethan the avg. Container Monitoring product |
| Enterprise | $$$$ | 41% more expensivethan the avg. Container Monitoring product |
Grafana Labs pricing & plans
Free Trial is available
Pricing information for Grafana Labs is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase Grafana Labs must be conducted with the
seller.
https://grafana.com/pricing/ for the latest pricing details.
Pricing information was last updated on June 27, 2023Top Rated Grafana Labs Alternatives
Grafana Labs Alternatives Pricing
The following is a quick overview of editions offered by other Container Monitoring Tools
 Full-stack monitoring | Starts at $69 per month billed annually, per 8 GB Host | Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
|
 Free | $0Per host, per month | Core collection and visualization features
|
 Checkmk Enterprise | Starting at €2,100.003000 Services Per Year | Includes additional features, provides greater scalability and offers enterprise-grade support through the vendor or partner network. Vendor support included.
|
Various alternatives pricing & plans
Free Trial is available
Pricing information for the above various Grafana Labs alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
Grafana Labs Categories on G2
Grafana Labs Pricing Reviews
NL
Nir L.
VP R&D
Mid-Market(51-1000 emp.)
What do you like best about Grafana Labs?
We are using Grafana to build visualizations for many types of data on our systems. The basic usage is of course DevOps DevOps-related graphs and visuals, but we are also using it to display line of business data dashboards. Grafana is easy to set up, easy to use, and produces high-quality graphs and dashboards. Its ability to connect to multiple data sources is an important feature, as well as the ability to extend it using external plug-ins. Review collected by and hosted on G2.com.
What do you dislike about Grafana Labs?
What I find less appealing is the pricing of the enterprise version and the fact that some important plugins are only available on the enterprise or cloud versions. Review collected by and hosted on G2.com.
AP
Verified User in Program Development
Small-Business(50 or fewer emp.)
What do you like best about Grafana Labs?
The concept behind Grafana’s platform is promising—visually appealing dashboards, broad integrations, and the possibility to monitor metrics all in one place.
However, our overall experience turned out to be very disappointing.
Despite only testing Grafana Cloud’s Prometheus service for a short time—and encountering immediate limits that prevented any real functionality—we were billed thousands of dollars with no clear explanation or help.
Attempts to resolve the issue were met with minimal cooperation and opaque justifications that left us feeling let down rather than supported. Review collected by and hosted on G2.com.
What do you dislike about Grafana Labs?
Our company’s experience with Grafana Labs has been extremely disappointing and frustrating. We briefly tested Grafana Cloud’s Prometheus service—at most for an hour—and encountered immediate technical limits (remote write cap and rate limits). Despite those limits preventing a successful setup, Grafana still billed us thousands of dollars (over $4,000) for alleged “usage” we can’t verify.
When we requested a detailed breakdown (such as which metrics or IP addresses were involved), Grafana’s support team could only repeat that they saw a large volume of data hitting their cloud, insisting it was our fault without giving concrete evidence.
Their attempts at resolution were minimal at best—offering small partial refunds on a huge invoice—and pointedly ignored our contention that the usage data they claimed to have seen was inconsistent with our actual test.
Even after explaining that we never got the service fully working and canceled in fear of racking up more charges, Grafana was unwilling to provide a fair or transparent resolution.
If you’re looking for a cloud solution that stands behind clear pricing, customer-friendly policies, and helpful support, our experience shows Grafana Labs doesn’t meet those standards.
We ended up paying an unjustifiably high bill for a failed test and received almost no cooperation in understanding or rectifying the situation.
It felt like a money grab rather than genuine customer support. Review collected by and hosted on G2.com.
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