[ Mystery... Reviews ](https://www.g2.com/products/grace-hill-mystery-shopping/reviews) [ Mystery... Reviews ](https://www.g2.com/products/grace-hill-mystery-shopping/reviews) # Mystery Shopping Pricing Overview [Editedit](https://my.g2.com/grace-hill-mystery-shopping/pricings) ## Mystery Shopping Pricing Key Insights Last updated on Apr 09, 2026 * * * Mystery Shopping offers **2 pricing editions** , starting at **$40**. Mystery Shopping pricing tiers are designed to support different usage levels and team sizes. Mystery Shopping does not offer a **free trial**. Compare the Mystery Shopping pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Grace Hill** for **custom pricing**. * * * Automated Quarterly Program — $40 Annual and Save — $40 / Per Year \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Automated Quarterly Program Starting at $40.00 Streamline your operations and budget with our automated Quarterly Mystery Shopping Program, now in PerformanceHQ. We eliminate the hassle of manual scheduling and coordinating shops, making it easy to gather valuable insights and drive continuous improvement. - 7 Shop Types to Choose From Show More Annual and Save Starting at $40.00 Per Year In this program, you'll get discounted rates by committing to your desired number of shops per year. Choose from any of our shop types and schedule your shops at your convenience. The price for a simple phone or internet inquiry starts at around $40, but your total program cost will vary based on the type and volume of shops contracted throughout the year. - 7 Shop Types to Choose From Show More Grace Hill’s unbiased evaluations blend technology with assessment best practices to uncover the hidden moments that make or break a lease. Our experts can help you select the mystery shopping program that fits your portfolio’s needs, with flexible packages that won’t break your budget. Whether you choose to automate or manually schedule your shops, our proven mystery shopping process will provide the unbiased insights you need to improve performance. Pricing information for Mystery Shopping is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Mystery Shopping must be conducted with the seller. For my information, visit: https://gracehill.com/pricing/mystery-shopping/ Pricing information was last updated on February 19, 2025 Show More ## Top-Rated Alternatives [ ![AppFolio](https://images.g2crowd.com/uploads/product/hd_favicon/0428636454d39b5da91ad65b68eb3b38/appfolio.svg "AppFolio") AppFolio 4.6/5(1,035) ](https://www.g2.com/products/appfolio/reviews) [ ![Innago](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3c9a536032091aeee69ec87806846dfa/innago.png "Innago") Innago 4.8/5(682) ](https://www.g2.com/products/innago/reviews) [ ![ResMan](https://images.g2crowd.com/uploads/product/hd_favicon/02ec97fd6ad6c3a735ed3577d515d12b/resman.svg "ResMan") ResMan 4.8/5(439) ](https://www.g2.com/products/resman/reviews) [ View All Alternatives ](https://www.g2.com/products/grace-hill-mystery-shopping/competitors/alternatives) ## Mystery Shopping Alternatives Pricing The following is a quick overview of editions offered by other [Community Association Management Software](https://www.g2.com/categories/community-association-management) | ![AppFolio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82fc1e9c237ef89f7dfac67a73569ec0/appfolio.png) [AppFolio](https://www.g2.com/products/appfolio/reviews) ##### Core | Contact Us | An out of the box solution giving you one powerful platform to run any property management business. - Property Accounting & Reports - End-to-End Marketing & Leasing - Work Order Management - Inspections & Unit Turns - Mobility & Convenience - Integrated Communication - AppFolio Stack™ Core Integrations - Realm-X Assistant & Messages - Purchase Orders & Inventory Tracking - Standard Support [Show More](javascript:void(0);) | | ![Innago](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3c9a536032091aeee69ec87806846dfa/innago.png) [Innago](https://www.g2.com/products/innago/reviews) ##### Free For Everyone | Free | Innago is free-to-use for landlords of any size. No contracts and no plans to change this in the future! Start saving time & money. - Online Rent Collection - Tenant Screening - Digital Document Signing - Maintenance Management - Tenant Communication - Financial Reporting - Rental Advertising - Renters Insurance - Mobile App - 24/7 Support & Dedicated Account Manager - All Property Types Supported - Unlimited Units & Properties. No Monthly Fees. 100% Free To Use. [Show More](javascript:void(0);) | | ![ResMan](https://images.g2crowd.com/uploads/product/image/small_square/small_square_be1ac51e898e7c741d44470d5b54f7ab/resman.png) [ResMan](https://www.g2.com/products/resman/reviews) ##### Conventional Housing | Contact Us | Please contact ResMan Property Management Software for details on the best pricing available to you. ResMan offers industry leading property management software and marketing solutions for conventional and affordable housing. - Accounting - Websites - Resident Lifecycle - Leasing - Rent Payment/Credit Reporting - Lease File & Document Audit Management - Online Payment Processing - Property Maintenance - CRM - AI Chatbot - Contact Center - Industry Training - Compliance - Mobile Friendly User Navigation - Resident Portal Application (App Store/Play Store) - Fraud Detection - Resident Screening - Renters Insurance - Resident Management - Vendor Management - Budgeting - Risk Management - Utility Billing Management - Open Integration Support - Marketing Suite - Custom Reporting [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various Mystery Shopping alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ##### Categories on G2 [ Community Association Management ](https://www.g2.com/categories/community-association-management) ##### Explore More [ Most reliable quality management service in SaaS ](https://www.g2.com/discussions/most-reliable-quality-management-services-in-saas-what-s-leading-in-2025)[ Best ERP tools for digital services agencies ](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[ What are the most reliable contact center solutions ](https://www.g2.com/discussions/what-are-the-most-reliable-contact-center-solutions) [ Who offers the best VoIP packages for companies ](https://www.g2.com/discussions/who-offers-the-best-voip-packages-for-companies)[ Which is the best AI agent platform for automating business workflows? ](https://www.g2.com/discussions/which-is-the-best-ai-agent-platform-for-automating-business-workflows)[ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available) Show More [ Most reliable quality management service in SaaS ](https://www.g2.com/discussions/most-reliable-quality-management-services-in-saas-what-s-leading-in-2025)[ Best ERP tools for digital services agencies ](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[ What are the most reliable contact center solutions ](https://www.g2.com/discussions/what-are-the-most-reliable-contact-center-solutions) [ Who offers the best VoIP packages for companies ](https://www.g2.com/discussions/who-offers-the-best-voip-packages-for-companies)[ Which is the best AI agent platform for automating business workflows? ](https://www.g2.com/discussions/which-is-the-best-ai-agent-platform-for-automating-business-workflows)[ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)