GPTfy:AI for Salesforce Pros and Cons

GPTfy is the salesforce native and also integrate with chatgpt and GPTfy send securely data to chatgpt and other AI processing.

Its really helpful take take input of natural language and converting in semantic model.

Smart AI -fastest case resolution Review collected by and hosted on G2.com.

pricing model is little bit high

otherwise its ai tool is good Review collected by and hosted on G2.com.

There are multiple points to be considered very good .. here are a few relevant me :

~ Helped alot in routine data entry tasks and record updations

~ Effortless improvement in automation of responses to customers

~ Predictive Analytics feature is a cherry on top. Review collected by and hosted on G2.com.

Integrations processes seemed a bit complicated hence difficult to go about. Review collected by and hosted on G2.com.

user-friendly workflows are crucial for streamlining tasks, especially in Salesforce GPTfy palys important role in providing that. It provides tools that simplify complex processes reduce learning curves and encourage frequent use. It is a very smooth setup process allows teams to onboard quickly without needing extensive technical support. Salesforce itself provides very good customer support. very easy to integrate with salesforce environment. Review collected by and hosted on G2.com.

sometimes AI tools can have a hard learning curve, requiring users to spend time understanding specific workflows, configuration settings, which can lead to slow down learning process. Review collected by and hosted on G2.com.

Have benefited alot from Gptfy as its native to Salesforce. Listing out a few key points :

1. Case resolution time has improved considerably.

2. Response Automation helped save considerable time. Review collected by and hosted on G2.com.

Nothing much to dislike but the automated responses seemed less authentic, Improved will prove very helpful. Review collected by and hosted on G2.com.

It can help me to automate repetitive tasks in Salesforce workflows. From data entry to task management and updating records Review collected by and hosted on G2.com.

Slightly complex automation flow for understand to new user Review collected by and hosted on G2.com.

It has improved our customer satisfaction by automate AI responses.

It has feature of predictive analytics. Review collected by and hosted on G2.com.

Intially we faced alot of integration challenges.

Training cost is asscoiated. Review collected by and hosted on G2.com.

intelligent case management and handling. Review collected by and hosted on G2.com.

GPTfy:AI for Salesforce can bebit costly. Review collected by and hosted on G2.com.

Easy installation. Powerful prompt builder and great user experience. Support team at GPTfy was easy to work with and were knowledgable. Review collected by and hosted on G2.com.

Need to see the RAG capabilities in GPTfy. Heard it is coming up in the next release. The best use of AI is really with RAG and I am looking forward to see it in action. Review collected by and hosted on G2.com.

It allows users like me to leverage the power of AI-based automation within my existing Salesforce environment, potentially enhancing productivity and efficiency. Review collected by and hosted on G2.com.

Sometimes there is a lack of personalization and human touch in Automated Email Generation, resulting in impersonal interactions and reduced effectiveness. Review collected by and hosted on G2.com.

Account summaries were super easy to use and were helpful to see insights on how we did Review collected by and hosted on G2.com.

Price- it was a little out of our price range for what we were looking for Review collected by and hosted on G2.com.