There's nothing I like about it, neither the platform nor the support. Review collected by and hosted on G2.com.
I don't like their support service; they're never available, they don't allow you to cancel your subscription, and they steal your money. Review collected by and hosted on G2.com.
The best I like about this application is that it is the strong feature of GoSquared is its real-time analytics abilities. It possesses an extensive and detailed breakdown of website traffic, which includes live visitor tracking, page views, as well as user behavior. This real-time data encourages organizations to make informed judgments promptly, adapt their techniques, and improve website overall performance efficiently Review collected by and hosted on G2.com.
The thing I dislike about this application is its pricing structure may be a matter for some end users, specifically small enterprises or startups. The pricing plans may possibly be considered relatively high when compared with various other analytics alternatives available on the market. Review collected by and hosted on G2.com.
GoSquareds layout is extremely user friendly and I love that about the product! I have been thru so many other Software products and by far have yet to come across one that has benefited me as much as go Squared has! Review collected by and hosted on G2.com.
It's not the best product when it comes time to dealing with there customer service center but the great thing about the software is that it is so very simple to use that you don't really have to deal with there customer service side of things! Review collected by and hosted on G2.com.
Without gosquared, we wouldnt know how our clients are utilizing our site (or we'd need to spend $$$ on creating following). This understanding has been priceless. Furthermore, we at last observed a Live Chat that really works - and has live making an interpretation of accessible to assist with our global clients to tackle their issues continuously. We're ready to see what component they're utilizing, assuming they experienced a mistake and furthermore answer to them when we're not at our work areas with the iphone application reconciliation. Review collected by and hosted on G2.com.
I've become fixated on survey it on different occasions 60 minutes. Stand by, is that something awful though. I would suggest if it could became little moretime saver. Review collected by and hosted on G2.com.
Without gosquared, we wouldnt know how our users are using our site (or we'd have to spend $$$ on developing tracking). This insight has been invaluable. Plus, we finally found a Live Chat that actually works -and has live translating available to help with our international customers to solve their issues in real time. We're able to see what feature they're using, if they encountered an error and also reply to them when we're not at our desks with the iphone app integration. Review collected by and hosted on G2.com.
I've become obsessed about viewing it multiple times an hour. Wait, is that a bad thing tho?? ;) Review collected by and hosted on G2.com.
GoSquared is complete. Really, from analytics to engagement. And when it comes to engagement we have a lot of features to help us such as live chat, broadcasting, automated messages based on triggers and behaviors and more. It is an all-in-one solution, a one-stop shop for digital entrepreneurs to scale and support their business. The interface is awesome and the support is suuuuper awesome. The time to integrate is low since their documentation is concise and clean. Review collected by and hosted on G2.com.
The ability to build your own dashboard inside the tool. But recently they launched an integration with Google Data Studio which fix somehow this issue. Review collected by and hosted on G2.com.
It's been an absolute pleasure to have you as a customer Sulivan! So glad we could help with scaling your business. Thank you so much for your kind review :)
It has helped me to analyze in a much more complete way the metrics of my website, in such a way that I can make improvements in terms of the user experience based on the results obtained, so the data obtained does not remain only on paper or percentage, if not they help to make important improvements in terms of performance, experience and information processing on my website. In addition, your customer service team turns out to be a great ally when you have any type of doubt or concern, since they answer us in a short time and the solutions they propose are quite successful to solve any problem Review collected by and hosted on G2.com.
There are not many things really, I would only say that maybe they should improve their integrations with wordpress to further exploit its benefits. Review collected by and hosted on G2.com.
Our order system for custom shoes can be a bit complicated so users who are not used to tech, so having the ability to answer their questions directly from the page is awesome Review collected by and hosted on G2.com.
I wish there were some more reports available for the Analytics, like landing pages ect. Review collected by and hosted on G2.com.
Thank you so much for your review Robert! It's a pleasure to have you as a customer.
The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. It is web/cloud based and can be installed on Mac. It can be linked easily to your own website and can be used to send selective emails. It is an easy CRM system that builds customer relationship. It gives reports about customers on email and gives more details too.The interface is simple and efficient to use. The starting price is 29$ per month and it also offers a free trial. It contains a free version though with limited features. The support service is friendly and super nice as they provide solutions to your questions instantly. Review collected by and hosted on G2.com.
GoSquared works better for small to medium sized business but not for large sized enterprises. There needs to be an option where it can link to database. The price can be a disadvantage for some people as it is quite expensive. The mobile application doesn't work as well as the desktop version so it needs improvements. There are overall few minor issues present here and there. Review collected by and hosted on G2.com.
The UX and customer support is super cool. We've been using GS for 6-7 years now and for several products. We love Live chat, Trends, and real-time user movement. Review collected by and hosted on G2.com.
Nothing to dislike in GS that's a huge red flag Review collected by and hosted on G2.com.
Thank you so much for your review Nikunj, and for choosing to work with GoSquared for all this time! We're thrilled that you are getting value out of the platform :)
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