The costumer service was very helpfull. They respond really quick to my issue and helped me out. I apricciate a service like this. Review collected by and hosted on G2.com.

Fast responce and very helpfull to solche your issues. Review collected by and hosted on G2.com.

Smooth looking interface, good prices & product selection for POD. Review collected by and hosted on G2.com.

Need to continue to test out customer support and fulfillment. Also, transparency for users to see providers of services could be improved perhaps. Review collected by and hosted on G2.com.

Gooten was very easy to navigate and implement. The customer support team was very helpful when I did reach out to them. I am very impressed with the number of features and the ease of integration between platforms. Review collected by and hosted on G2.com.

There are no items that I dislike about Gooten at this time. Review collected by and hosted on G2.com.

They have a wide array of product offerings, including one that I had not found in any other POD platform and that I wanted to start selling. Very easy to use, UX friendly and intuitive. Review collected by and hosted on G2.com.

I kept getting an error when trying to connect to my Etsy shop. I contacted technical support and they basically said that error has been experienced by many others and they were trying to find a solution which I can emphasize but it's been a month and I still can't connect which defeats the purpose of having the platform. I also ordered a test product and the shipping took over two weeks, whereas I ordered the same item at another competitor and it was at my doorstep in less than a week. Review collected by and hosted on G2.com.

Website is ok. No mobile app for business on the go. Review collected by and hosted on G2.com.

The construction of products was unsellable. The printing was mediocre and way to small for the product. Customer service could not provide information I requested and when I complained about the quality of the product their response was "thanks for letting us know" Review collected by and hosted on G2.com.

Ease of use. Responsive. Ease of integration. Ease of marketting. Review collected by and hosted on G2.com.

Unable to design for multiple products on the go like Redbubble. Review collected by and hosted on G2.com.

I love the ease of use and the integration with my current Shopify website. I like easy. There are more than enough things that are hard about running a small business. Gooten isn't one of them. Review collected by and hosted on G2.com.

I wish that there were more options available. I believe that this will continue to grow as time goes on! I am just known to be very impatient. Review collected by and hosted on G2.com.

Gooten has allowed me to increase the quality and luxury of my POD designs. I have been waiting for higher quality options for years. Review collected by and hosted on G2.com.

I don't see downsides yet. Would like to see expansion of luxury items. Review collected by and hosted on G2.com.

I like the products, ease of use to create products, it was my favorite and primary POD vendor for my Etsy shop before the nightmare. Review collected by and hosted on G2.com.

Gooten support seemed friendly and reliable initially when in August 2023 the tech problems began, and shortly after I started my new Etsy shop. I chose Gooten because their products fit my shops esthetic and the platform was easy to work with initally. I was told when the first tech problem arose that it was a 'system' wide problem but the problems continued one after another for months. The ongoing email support seemed on top of it and I remained hopeful but it began costing me in time and money to launch my new shop. Then I was told in October the problems were all resolved but I continued to experience a bizarre problems with published listings being suddently inactivated, yet Etsy told me my shop was integrated in good standing with Gooten, they hadn't deactivated the listings so they moved the listings back to active status but Etsy couldn't tell me why it happened, it wasn't Etsy. But the problem persisted until finally there's 14 listings that were published but inactivated and if republished all data is wiped and they move to inactive status immediately. To have a problem is one thing but when support ignores requests for help, doesn't believe the problem exists and believes you are the problem that's something else entirely. I finally reached the limit of my patience and requested a one on one meeting with someone in the tech department because I felt I was disbelieved and ignored by the support person who had been assisting me.However, he was my only point of contact and he did not respond to my request for a meeting with someone in tech. I could not trust my nearly 100% Gooten shop products wouldn't malfunction and I was ready to start social media and ads in anticipation of the holiday season but everything stopped because I could not get answers. I knew I was being ignored and I knew I would not get a meeting. So I had to pivot, get a new POD vendor, create new products, which is time consuming and very stressful, I had to start over after months of creating Gooten products and try to do it all before the holiday sale season. I created as many new products as possible with a new vendor and have moved forward but the Gooten listing problem remains and I won't delete those product listings until I have answers or some restitution, this isn't my fault. The worst thing is the support person just contacted me, it's been well over a month since my email requesting a meeting, the ball was in his court and all he said was, 'I hope all is well', and all is not well. I'm not sure what he's up to but my only recourse is to post a negative review which I really hate doing but I've been again very patient and I know he won't do anything and I need to get someone elses attention. Gooten offers great products I would prefer working with Gooten but not under these conditions, I need to trust my primary POD vendor and right now I can't trust anything. I have added a few new products recently to see if the problem persists with new products, so far, so good but I still have 14 published paid listings I can't do fix, I know they need to be deleted in my Gooten store but that means I have to recreate, republish and pay the listings fees yet again, I don't think that's right, it may not be a lot of money but it's alot of time and a provider should make good on a problem, someone else should check out what's going on in the support department. Review collected by and hosted on G2.com.

I love that Gooten has a variety of products that other platforms don't have.

I can have more products to work with and more opportunities to sell in my print on demand company.

Thank you, Gooten Review collected by and hosted on G2.com.

the product mockups leave a little to be desired in the presentation Review collected by and hosted on G2.com.