GoodHire (a Checkr company) Reviews & Product Details

makes background checks simple and fast;provides clear reports, and ensures compliance Review collected by and hosted on G2.com.

the turnaround time for background checks can be slower than expected Review collected by and hosted on G2.com.

NOTHING for CHECKr not a good company t Review collected by and hosted on G2.com.

not all fee is upfront from what you picked; you need a better breakdown of what is being charged; not till you see the bill do you find out a different charges, way to long on receiving background back & they do not reply in a matter of time. Review collected by and hosted on G2.com.

I like that the process is simple and results are back quickly Review collected by and hosted on G2.com.

I wouldn't call it a dislike, but at first, I was skeptical about how fast the results were in after waiting for a few days previously Review collected by and hosted on G2.com.

The ease of pulling reports and getting info quick Review collected by and hosted on G2.com.

They were bought out and the process has become more expensive for less information Review collected by and hosted on G2.com.

Everything I needed to order was set up when I first signed up. Now it's just a few clicks of the mouse and my background check is ordered! The results are very easy to interpret as well! Review collected by and hosted on G2.com.

Honestly I haven't found any downsides. So simple! Review collected by and hosted on G2.com.

I liked the website, it was user's friendly. My candidates liked, It was easy to see the reports Review collected by and hosted on G2.com.

I do not like Checkr, not good customer service, website is not user's friendly. Review collected by and hosted on G2.com.

The website is relatively clear and navigatable, the results are relatively easy to navigate a read. Review collected by and hosted on G2.com.

The product looks great aesthetically, however its a bit deceiving as it is fairly complex and somewhat difficult to actually use. For example if you start a background check you'll be asked if you want to use your standard template, but this template has an 'edit' choice, but if you click edit you can't actually edit your standard template and I can't find a way to edit it. It only edits the current background check, but the options already on the screen prior to clicking edit accomplish that same thing. Similarly if you click 'contact support' when logged in, it goes to a generic screen where you are contacting support as if you were not logged into the product. The deal breaker for me is it will not notify you via email if there is a background check that has not cleared. This is a significant issue if there is a background check that has not cleared, it's important a notification is fired so that HR staff go look at it. In terms of County searches you can select three counties but you have to manually choose them, I with the product could figure out what counties someone lived in and feed that into the county lookup automatically. Like so many products it needs that last 10%. All this being said, most software is terrible, and this product may very well be better than most of its competitors, that would not surprise me. It needs some major improvements to have non-technical folk use it, but it still may be one of the best given the low bar of business / enterprise software usability. Review collected by and hosted on G2.com.

Love the integration that's possible between GoodHire and our ATS (Greenhouse). It makes background checks seamless and fast. In my busy day-to-day, I'm grateful for things that make my life easier. Review collected by and hosted on G2.com.

There really isn't much that I dislike. I suppose the only downside is how many emails I get for every change that takes place, but I'm sure this is customizable. Review collected by and hosted on G2.com.

The ease of adding applicants and alerts are great. Review collected by and hosted on G2.com.

The downside is the trouble with logging in and out of the site. Review collected by and hosted on G2.com.

I like the ability to create tailored background checks for each employment type and role (cost effective). I also love the fabulous dashboard that gives me an easy snapshot of what background checks are in process, which background checks are ready for review, and then which are cleared and good to go. Review collected by and hosted on G2.com.

This may just be the nature of third party background checks, but Goodhire flags the tiniest little thing without taking context into account. Like Feb 23, 2016 would be flagged if they verify the date as February 23, 2016. A little more intuition and context could reduce the time it takes for us to review background checks that are flagged that end up actually being just fine. Review collected by and hosted on G2.com.