--- title: Gong Reviews meta\_title: 'Gong Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6679 reviews by the users' company size, role or industry to find out how Gong works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 6679 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Gong Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Gong's **time-saving insights** invaluable, enhancing visibility into conversations and simplifying reviews and coaching sessions. [(301 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1793226&qs=pros-and-cons#reviews) Users find Gong's **ease of use** invaluable for quickly accessing and analyzing sales call insights. [(240 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797185&qs=pros-and-cons#reviews) Users love the **call recording feature** of Gong, praising its ease of use and AI-driven insights for coaching. [(194 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796456&qs=pros-and-cons#reviews) Users value the **transcription accuracy** of Gong, enabling actionable insights and effective coaching for improved team performance. [(188 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796321&qs=pros-and-cons#reviews) Users appreciate Gong's **intuitive AI tools** , which elevate sales efficiency and provide vital insights effortlessly. [(186 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796282&qs=pros-and-cons#reviews) Users experience **call access delays** that hinder quick follow-ups and make searching past recordings challenging. [(119 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797253&qs=pros-and-cons#reviews) Users experience **recording issues** with Gong, including mistakes in audio translation and trouble locating past calls. [(77 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1792673&qs=pros-and-cons#reviews) Users find the **AI inaccuracy** frustrating, impacting efficiency and the relevance of insights provided by Gong. [(69 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1798342&qs=pros-and-cons#reviews) Users find the **AI limitations** frustrating, particularly in accuracy and lack of real-time analysis and integration. [(67 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1798111&qs=pros-and-cons#reviews) Users are frustrated by the **missing features** , particularly with limited search functionality and action item suggestions. [(60 mentions)](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796727&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gong ##### 1. Helpful Users find Gong's **time-saving insights** invaluable, enhancing visibility into conversations and simplifying reviews and coaching sessions. [ See 301 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1793226&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit Singh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit Singh C.") MC Mohit Singh C. Mid-Market (51-1000 emp.) 5.0/5 "Record, Review & Reaccess" What do you like about Gong? The Tool has improved greatly with the feedback system and transcripts of the call that can be generated in few minutes after the call. ![Elliott O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliott O.") EO Elliott O. Mid-Market (51-1000 emp.) 5.0/5 "Useful For Note Taking" What do you like about Gong? The software's ability to record and transcribe software is a lifesaver ##### 2. Ease of Use Users find Gong's **ease of use** invaluable for quickly accessing and analyzing sales call insights. [ See 240 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797185&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit Singh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit Singh C.") MC Mohit Singh C. Mid-Market (51-1000 emp.) 5.0/5 "Record, Review & Reaccess" What do you like about Gong? The Tool has improved greatly with the feedback system and transcripts of the call that can be generated in few minutes after the call. ![Nathan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan S.") NS Nathan S. Mid-Market (51-1000 emp.) 5.0/5 "Top Sales Engagement Software" What do you like about Gong? I like the new CRM Integration section. I appreciate the update to the AI features, like the briefers and scorecards. ##### 3. Call Recording Users love the **call recording feature** of Gong, praising its ease of use and AI-driven insights for coaching. [ See 194 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796456&qs=pros-and-cons#reviews) See Related User Reviews ![Mohit Singh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohit Singh C.") MC Mohit Singh C. Mid-Market (51-1000 emp.) 5.0/5 "Record, Review & Reaccess" What do you like about Gong? The Tool has improved greatly with the feedback system and transcripts of the call that can be generated in few minutes after the call. ![Nathan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan S.") NS Nathan S. Mid-Market (51-1000 emp.) 5.0/5 "Top Sales Engagement Software" What do you like about Gong? I like the new CRM Integration section. I appreciate the update to the AI features, like the briefers and scorecards. ##### 4. Accuracy Users value the **transcription accuracy** of Gong, enabling actionable insights and effective coaching for improved team performance. [ See 188 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796321&qs=pros-and-cons#reviews) See Related User Reviews ![Ganaa I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganaa I.") GI Ganaa I. Mid-Market (51-1000 emp.) 4.0/5 "Really good experience using Gong and surprised." What do you like about Gong? I don't know about new things on Gong. Is there any new functions? ![Dana R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dana R.") DR Dana R. Mid-Market (51-1000 emp.) 5.0/5 "Excellent Call Monitoring Tool" What do you like about Gong? I have also learned to actively listen using Gong because I can see I'm overtaking or not. That's extremely valuable. ##### 5. AI Summary Users appreciate Gong's **intuitive AI tools** , which elevate sales efficiency and provide vital insights effortlessly. [ See 186 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796282&qs=pros-and-cons#reviews) See Related User Reviews ![Jonatan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonatan S.") JS Jonatan S. Mid-Market (51-1000 emp.) 5.0/5 "How do we live in the past without Gong?" What do you like about Gong? AI, loving all the features about the ai implementation, recognizing and transcribing is the best ![Rashmi T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rashmi T.") RT Rashmi T. Mid-Market (51-1000 emp.) 5.0/5 "Excellent tool" What do you like about Gong? Transcript and the how it summarizes the call ### 5 Cons or Disadvantages of Gong ##### 1. Call Issues Users experience **call access delays** that hinder quick follow-ups and make searching past recordings challenging. [ See 119 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797253&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Enterprise (\> 1000 emp.) 5.0/5 "Game Changer" What do you dislike about Gong? faster uploads after completion will help not slow down the sales process and get to others who couldnt make initial call quicker while still top of m ![Blair H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blair H.") BH Blair H. Small-Business (50 or fewer emp.) 5.0/5 "GONG ROCKS" What do you dislike about Gong? Doesnt track every call but is getting better. ##### 2. Recording Issues Users experience **recording issues** with Gong, including mistakes in audio translation and trouble locating past calls. [ See 77 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1792673&qs=pros-and-cons#reviews) See Related User Reviews ![Elliott O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliott O.") EO Elliott O. Mid-Market (51-1000 emp.) 5.0/5 "Useful For Note Taking" What do you dislike about Gong? the recording disclaimer could be shorter ![Shahrizal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahrizal H.") SH Shahrizal H. Enterprise (\> 1000 emp.) 4.5/5 "Efficient, User-Friendly, with Strong Integration" What do you dislike about Gong? I think just probably more integrations with all our internal apps. We use Salesforce, Teams, Google Suite, Miro, Jira, Confluence, and while Gong is ##### 3. AI Inaccuracy Users find the **AI inaccuracy** frustrating, impacting efficiency and the relevance of insights provided by Gong. [ See 69 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1798342&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent Call Summaries, Outlines, and Action Items for Easy Follow-Ups" What do you dislike about Gong? Sometimes the AI search doesn’t work and says it can’t find an answer. It also struggles to recognize some client names, or it misunderstands them and ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Mid-Market (51-1000 emp.) 5.0/5 "Gong’s AI Summaries and Analytics Make Call Reviews and Coaching Effortless" What do you dislike about Gong? The integration with SFDC is annoyingly slow to sync (though it's possible we have it on an SFTP instead of an API for some reason), andGong's transcr ##### 4. AI Limitations Users find the **AI limitations** frustrating, particularly in accuracy and lack of real-time analysis and integration. [ See 67 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1798111&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent Call Summaries, Outlines, and Action Items for Easy Follow-Ups" What do you dislike about Gong? Sometimes the AI search doesn’t work and says it can’t find an answer. It also struggles to recognize some client names, or it misunderstands them and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Speaker Timeline in Recordings Makes Finding Key Moments Easy" What do you dislike about Gong? I miss an AI summary, but it could be a limitation of my account. ##### 5. Missing Features Users are frustrated by the **missing features** , particularly with limited search functionality and action item suggestions. [ See 60 mentions ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1796727&qs=pros-and-cons#reviews) See Related User Reviews ![Quynn A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quynn A.") QA Quynn A. Enterprise (\> 1000 emp.) 5.0/5 "Gong is extraordinary" What do you dislike about Gong? I'm not sure if this is possible yet with AI, but would be cool if the recordings and transcripts could have prompts of how to change your forecast fo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Call Management with Organized Recordings" What do you dislike about Gong? I think the search bar could be more intuitive. I want it to be as simple as possible, so when I type a name, I want all related recordings to display ![Greg L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg L.") GL Greg L. Enterprise Account Executive Mid-Market (51-1000 emp.) 3/13/2026 "Incredible AI Summaries and Follow-Up Emails That Keep Me on Track" 5/5 What do you like best about Gong? The AI driven summary and follow-up email. The summary does an incredible job highlighting the key points, and keeps me refreshed on the data quantities we are working with. It's incredibly easy to use and provides a daily report of my upcoming calls. I go back and reference the summaries numerous times throughout the deal cycle. Review collected by and hosted on G2.com. What do you dislike about Gong? I honesty have no complaints. Gong functions well and provides all of the information I need. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? It's helping me stay organized and accurate in my deals. Sometimes I can't remember the quantities, job titles, or application names and Gong helps keep me accurate. My manager also provides feedback on call performance and leaves suggestions for improvement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Quynn A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quynn A.") QA Quynn A. Account Executive Enterprise (\> 1000 emp.) 9/7/2023 "Gong is extraordinary" 5/5 What do you like best about Gong? Their newer AI features are valuable in the call recordings. Review collected by and hosted on G2.com. What do you dislike about Gong? I'm not sure if this is possible yet with AI, but would be cool if the recordings and transcripts could have prompts of how to change your forecast for the deal. Maybe if the recording picked up timelines it could prompt you to change the forecast based on what it picked up. I think that could make notes/MEDDPICC information quicker to update within an attached CRM. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? It's making the deal cycle more simple, and effective. I love that is syncs with salesforce to automatically update. Review collected by and hosted on G2.com. Show More 4/15/2026 Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Mid-Market (51-1000 emp.) 6/20/2026 "AI-Powered Call Insights with Intuitive UI and Strong CRM Integrations" 4.5/5 What do you like best about Gong? Excellent call recordings and conversation analysis. The AI-powered insights help me analyze customer trends and risk. It also has a user-friendly UI/UX that makes navigation easy and intuitive. Their customer support is responsive, and the onboarding resources are helpful. Strong integrations with CRM tools, as well as email and meeting platforms. Review collected by and hosted on G2.com. What do you dislike about Gong? Premium pricing can be a bit expensive for smaller teams. The initial setup can also take some time, especially when it comes to integration. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? As a CSM, it gives me the history of customer conversations and meetings. It saves me time on note-taking by providing call recordings and transcripts. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Lauren F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren F.") LF Lauren F. Mid-Market (51-1000 emp.) 3/10/2026 "Effortless Sales Enhancement with Great AI" 5/5 What do you like best about Gong? I like Gong's simplicity; it feels like a really efficient use of AI. The suggestions it gives for using AI are very intuitive, like searching for calls or writing follow-up emails. Whenever I have Gong write a follow-up email, it feels spot on as it captures the exact topics we discussed. I also really appreciate the reliability of Gong. Additionally, the initial setup was very easy, and it saves me a ton of time in my sales job. It makes searching for old calls easy with keywords and filtering, helping me refresh my memory. Review collected by and hosted on G2.com. What do you dislike about Gong? I've had some difficulties with having calls recorded if Gong wasn't able to get added to the calendar invite. It can be a bit of a challenge when customers use Microsoft Teams or their own conference information, although I think this has been improved over the last year or so. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong saves me time by making call details easy to find with keywords, refreshes my memory, enhances listening without manual notes, and provides simple search and filter functions for past calls, solving many needs in my sales role. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adrienne H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrienne H.") AH Adrienne H. Mid-Market (51-1000 emp.) 3/9/2026 "Effortless Prospecting, Easy Call Review" 5/5 What do you like best about Gong? I like that Gong keeps all of my different leads organized and how it pauses the flow for people who have responded to my emails. It's all right at my fingertips and easy to use, which makes watching calls simple. I also love how the calls are recorded, so I can go back any time to listen to my own calls or learn from others. The to-do part of Gong is helpful, with tasks, flows, follow-ups, and flow errors clearly displayed. It separates prospects by flow type, making it clear which prospect is under which lead. The initial setup was super easy, and I love that I had the option to set up a new phone number with Gong. Review collected by and hosted on G2.com. What do you dislike about Gong? The to-do section used to be a little more clear and color-coded, but Gong installed a new update that makes that section a bit less intuitive. I am getting used to it now. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? I use Gong to organize leads, track tasks and flows, and record calls, making prospecting and follow-ups more efficient. It keeps everything at my fingertips, easy to use, and helps me learn from recorded calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Dusti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dusti S.") DS Dusti S. Sr. Account Executive Marketing and Advertising Mid-Market (51-1000 emp.) 5/12/2026 "Intuitive and Insightful—Gong Keeps Me on Track" 5/5 What do you like best about Gong? Gong is very intuitive and helps keep me on track, while also providing great insights and training. Review collected by and hosted on G2.com. What do you dislike about Gong? It’s frustrating that I can’t have contacts in more than one flow. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong helps me organize my day and clearly see what stage I’m in with each prospect. It takes the guesswork out of meeting prep and outreach, which makes it easier to stay on top of my pipeline. I especially love the to-dos feature and the meeting briefs—they keep me focused and prepared. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Taylor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor F.") TF Taylor F. Mid-Market Account Executive Mid-Market (51-1000 emp.) 4/6/2026 "Essential Tool for Streamlining Sales Calls" 5/5 What do you like best about Gong? Gong is super crucial for me because it helps me remember all of the things I discussed with a prospect on a call. I don't have the best memory, but Gong allows me to remember the things I talked about and relay those back to the prospect. I also really like that it allows me to listen to others' calls for coaching and improvement on my own job. Review collected by and hosted on G2.com. What do you dislike about Gong? I would love it if Gong had a more generative AI capability, where it actually helped me to write business cases rather than just giving me notes from a call. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? I use Gong to review calls with prospects, which helps in writing business cases and focusing during calls without distraction from taking notes. It allows for comprehensive reviews and helps with coaching by listening to team calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Louis S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis S.") LS Louis S. Sales Development Representative Mid-Market (51-1000 emp.) 1/5/2024 "Is your current Call management system a Gong-show? Get Gong to increase efficient outreach " 4.5/5 What do you like best about Gong? Our team has been utilizing Gong's ai, engage for a few months now to optimize our emails responses and summaries our account calls, and it's been great at learning our workflow, lingo and best practices. Review collected by and hosted on G2.com. What do you dislike about Gong? The search functions speed could improve and unlike most search fields, you have to completely spell the contact's name or company name before it starts searching. It'd be great while your typing the contact, Gong could pick up and finish the search. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong is solving our scale challenges and is helping us ramp as we grow to Enterprise Review collected by and hosted on G2.com. Show More 4/15/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Spencer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spencer B.") SB Spencer B. Manager, Business Development Mid-Market (51-1000 emp.) 5/14/2026 "Revolutionized Our Sales Operations, Seamless Onboarding" 5/5 What do you like best about Gong? I really appreciate Gong for giving us great tools for when we need to intervene in specific situations. It provides visibility on calls and conversations, allowing us to anticipate issues faster. The call and video recording features, along with the repository and AI insights, are very beneficial. I also value Gong's ability to forecast and provide accurate deal flow predictions. Moreover, the initial setup was very easy, and I had one of the best onboarding experiences in SaaS with Gong. Review collected by and hosted on G2.com. What do you dislike about Gong? Nothing Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Gong provides visibility across sales operations, enhancing insights on team conversations and pipeline development. Its tools help us anticipate issues faster, with call recordings and AI insights aiding in accurate forecasting and deal flow predictions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Eli R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eli R.") ER Eli R. Customer Success Manager - Client Success Computer Software Mid-Market (51-1000 emp.) 5/2/2025 "Gong's AI Tools are Next Level" 5/5 What do you like best about Gong? I also love the ability to search any account for specific items like feature requests, frustrations, product praises, or any other customer insights. Review collected by and hosted on G2.com. What do you dislike about Gong? Nothing really, to be honest. For my use case, Gong has been great. Review collected by and hosted on G2.com. What problems is Gong solving and how is that benefiting you? Not having to remember or write down every little thing from my calls. Being able to go back to my account and search the entire account about specific things has been huge. Relying on their AI insights that point me exactly where in the call something is discussed has saved me so much time. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![Clari](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clari") Clari 4.6/5(5,610) ](https://www.g2.com/products/clari/reviews) [ ![Salesloft](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesloft") Salesloft 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews) [ View All Alternatives ](https://www.g2.com/products/gong/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Revenue Operations & Intelligence (RO&I)](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)[Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated co-browsing platforms for financial institutions that need to reduce support costs while maintaining strict customer privacy standards?](https://www.g2.com/discussions/what-are-the-highest-rated-co-browsing-platforms-for-financial-institutions-that-need-to-reduce-support-costs-while-maintaining-strict-customer-privacy-standards)[Top-rated customer success tools for mobile app businesses](https://www.g2.com/discussions/top-rated-customer-success-tools-for-mobile-app-businesses)[User-friendly online community tools for my tech business](https://www.g2.com/discussions/what-are-the-most-user-friendly-online-community-tools-for-a-tech-business) [Highest-rated SAP store for efficient service apps](https://www.g2.com/discussions/highest-rated-sap-store-for-efficient-service-apps)[Which managed IoT services solutions integrate with existing enterprise technology stacks?](https://www.g2.com/discussions/which-managed-iot-services-solutions-integrate-with-existing-enterprise-technology-stacks)[Pros and Cons Details](https://www.g2.com/products/gong/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)