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gominga Review Manager Reviews & Product Details

gominga Review Manager Overview

What is gominga Review Manager?

Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application.

gominga Review Manager Details
Product Website
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Product Description

Analyze product reviews and questions from a variety of eBusiness platforms and respond to individual customer opinions directly from the SaaS tool. Numerous functions such as email alerting and an issue management system make your work easier.


Seller Details
Company Website
Year Founded
2014
HQ Location
Munich, DE
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Description

The Review Company.

Your one-stop-shop for ratings, reviews and questions across platforms. With our web-based SaaS-solution we enable our clients to analyze and reply to reviews & questions in a swift and targeted manner.


CD
Overview Provided by:

Recent gominga Review Manager Reviews

Josh S.
JS
Josh S.Small-Business (50 or fewer emp.)
4.0 out of 5
"gominga review"
the beast thing is the use of the website. its very easy to use
RR
Rasa R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great way to manage customer issues, questions and reviews"
The app was really easy to use and get accustomed to. It was very convenient to be able to filter the reviews and issues for reporting purposes.
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gominga Review Manager Media

gominga Review Manager Demo - gominga dashboard
The gominga dashboard gives you an overview of all new product reviews and questions with details on best performers / worst performers, average rating trends etc.
gominga Review Manager Demo - gominga ticket management system
The gominga issue management allows to respond directly to individual reviews or questions
gominga Review Manager Demo - gominga rating trend
The gominga rating trend chart illustrates the historical rating trend, which can be individually configured by day/week/month/customer and product or category level.
gominga Review Manager Demo - gominga review overview
The gominga review overview breaks down all product review data and provides details such as number of reviews per 1,2,3,4,5 stars, total number of reviews as well as the historical trend.
gominga Review Manager Demo - Zendesk-screenshot.PNG
gominga Zendesk App: Zendesk users can easily install the gominga app to monitor & reply to all reviews and questions with the Zendesk application
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2 gominga Review Manager Reviews

4.5 out of 5
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2 gominga Review Manager Reviews
4.5 out of 5
2 gominga Review Manager Reviews
4.5 out of 5

gominga Review Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Josh S.
JS
Junior Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about gominga Review Manager?

the beast thing is the use of the website. its very easy to use Review collected by and hosted on G2.com.

What do you dislike about gominga Review Manager?

the thing i dislike the most about gominga is it isnt very easy to use Review collected by and hosted on G2.com.

What problems is gominga Review Manager solving and how is that benefiting you?

it allows me to sort out reviews and give me a genuine opinion on things Review collected by and hosted on G2.com.

RR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about gominga Review Manager?

The app was really easy to use and get accustomed to. It was very convenient to be able to filter the reviews and issues for reporting purposes. Review collected by and hosted on G2.com.

What do you dislike about gominga Review Manager?

Sometimes the app would create duplicates of the issues. Review collected by and hosted on G2.com.

Recommendations to others considering gominga Review Manager:

It is a way to save precious time by working with customer presented issues. Easy to use and manage, so even a novice can understand it. Review collected by and hosted on G2.com.

What problems is gominga Review Manager solving and how is that benefiting you?

I have been using gominga Review Manager to work with reviews and issues presented by customers. Review collected by and hosted on G2.com.

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