# gominga Review Manager Reviews
**Vendor:** gominga eServices GmbH  
**Category:** [Review Management Software](https://www.g2.com/categories/review-management-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About gominga Review Manager
Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application.



## gominga Review Manager Pros & Cons
**What users like:**

- Users highlight the **ease of use** of Gominga Review Manager, making the website very user-friendly. (1 reviews)

**What users dislike:**

- Users cite the **not user-friendly** interface of gominga, making navigation and functionality challenging. (1 reviews)

## gominga Review Manager Reviews
  ### 1. gominga review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josh S. | Junior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about gominga Review Manager?**

the beast thing is the use of the website. its very easy to use

**What do you dislike about gominga Review Manager?**

the thing i  dislike the most about gominga is it isnt very easy to use

**What problems is gominga Review Manager solving and how is that benefiting you?**

it allows me to sort out reviews and give me a genuine opinion on things

  ### 2. Great way to manage customer issues, questions and reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rasa R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about gominga Review Manager?**

The app was really easy to use and get accustomed to. It was very convenient to be able to filter the reviews and issues for reporting purposes.

**What do you dislike about gominga Review Manager?**

Sometimes the app would create duplicates of the issues.

**Recommendations to others considering gominga Review Manager:**

It is a way to save precious time by working with customer presented issues. Easy to use and manage, so even a novice can understand it.

**What problems is gominga Review Manager solving and how is that benefiting you?**

I have been using gominga Review Manager to work with reviews and issues presented by customers.


## gominga Review Manager Discussions
  - [What is gominga Review Manager used for?](https://www.g2.com/discussions/what-is-gominga-review-manager-used-for)

- [View gominga Review Manager pricing details and edition comparison](https://www.g2.com/products/gominga-review-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A28%3A30+-0500&secure%5Bsession_id%5D=6f2366e1-ba9c-48a9-a6a2-b307a7f5a90d&secure%5Btoken%5D=aa6eb0665556a73e0b0b98ad4e968fd464ef92714179719a3f9005d84e822553&format=llm_user)

## gominga Review Manager Features
**Collection**
- Authentification
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**Display Options**
- Badges
- Widgets
- Integration & APIs
- Marketing

**Generative AI**
- AI Text Generation

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