Very simple transfer of existing clients on Direct Debit and really easy to get new clients onboard. All the setup was done in a day or so and the bank verification process was pain free. Review collected by and hosted on G2.com.

If you aren't familiar with Direct Debit collection systems you might need some hand holding initially. The reconciliation process might not work easily with all accounting packages - but it does with Xero Review collected by and hosted on G2.com.

Customer service is great, they can talk you through most problems easily and they get solved there and then. GoCardless for Xero is a life saver, no longer do I have to ask customers to set up standing orders, a quick link is sent to the client and they are set up in 5 minutes. Automatic collection of invoices happens in days not weeks its just THE solution for invoice collection! Review collected by and hosted on G2.com.

There are times when things go wrong, and it can't be helped, but trying to get it sorted over email can be frustrating, I'd rather just call someone and get it resolved ASAP. Review collected by and hosted on G2.com.

GoCardless offers a simple and efficient way to get paid. The simple sign-up for customers means we have 100% customer buy-in and the automatic payments reduces our workload doing the accounts.it's a win-win Review collected by and hosted on G2.com.

There can be a bit of a steep learning curve when doing the initial setup. It's also not the best solution if you need a fast payment as payments ca take about 10 days to arrive in your account, but this is a manageable problem. Review collected by and hosted on G2.com.

It's easy to add a customer, they receive an automated email inviting them to sign up. We get email summaries to keep us up to date with payments received each month and the dashboard is very useful to provide a heads-up. Review collected by and hosted on G2.com.

It takes a few days for the direct debit mandate to click into place, and sometimes we miss the boat to have payment taken for a particular month. But that's not an issue with GoCardless but a limitation of the direct debit system. Review collected by and hosted on G2.com.

It saves lots of time as I don't have to send invoices and then chase them up, and I can collect all of my clients' payments on the same date each month. It's also really quick and easy to use. Review collected by and hosted on G2.com.

There's nothing really to dislike, but if I was being really picky I'd say the turnaround time for payments to land in my account, and the fact I have to pay a fee (but then why work they work for free? I certainly wouldn't!) Review collected by and hosted on G2.com.

I run the subscription for a football club and GoCardless allows us to automatically set the subs as individual payments or part of a subscription. We know instantly if a parent cancels their payment and we can act accordingly. Review collected by and hosted on G2.com.

Like most payment solutions there is a cost involved... getting parents to pay via Bank Transfer incurs no processing cost, however the charges are reasonable. Review collected by and hosted on G2.com.

It was simple to setup and best price from my comparison of the market. The features it provided such as a fixed schedule of payments or one off payments suited us perfectly. Review collected by and hosted on G2.com.

I can't really think of anything. I guess it's always nice to have lower fees but I think at the current price point it's very competitive. We use it to back bill clients against their use on our AWS account if there was someway to automate it reading an AWS bill it'd be nice. Review collected by and hosted on G2.com.

Easy to use, customer set up is superb.

It gets money in to the business on time and don't have to worry about if. Plus the integration to Quickbooks is a god send Review collected by and hosted on G2.com.

Could have a better mobile responsive site but happy to wait until an App is developed or site is improved. Review collected by and hosted on G2.com.

GoCardless has helped me manage my accounts better and keep me on track with customers payments. The set up was really easy and the service was excellent Review collected by and hosted on G2.com.

There isn't really any dislikes from the app as it has helped me with my business Review collected by and hosted on G2.com.

Gocardless has worked flawlessly for us for a number of years now. It's integrated into our accounts software, quickfile and once set up to take direct debits, it just works. The fees are also capped which makes it a lot more feasible for us being a small business. Review collected by and hosted on G2.com.

Nothing comes to mind. We've never had any issues at all. Review collected by and hosted on G2.com.