Gnosis Freight Pros and Cons

The interface's simplicity and directness make it easy to navigate, while the reporting feature is conveniently accessible for quick data pull.

One of the key features that I appreciate is the container tracking tool. It enables us to closely monitor all shipments in real-time, including vessel and rail estimated time of arrivals (ETAs). This allows us to stay informed and make timely decisions throughout the day.

Additionally, I have found the customer service to be responsive and helpful in addressing any issues that arise. This level of support is invaluable, especially considering how frequently we use the system in our daily operations. Review collected by and hosted on G2.com.

There are not many issues with Gnosis Freight. The system is easy to use. Review collected by and hosted on G2.com.

The support staff we work with are both knowledgeable in regards to their platform as well as the intricies of international shipments. If a view, filter or report does not exist to suit our immediate need, the team will rapidly put together a solution that we can deploy to our users. Review collected by and hosted on G2.com.

The most significant detriment to the product offerings from Gnosis Freight seem to be that their platform lacks the maturity of some other vendors in the same space. The "off-the-shelf" products were designed to handle specific needs. However, to be completely functional for our company, additional work was required to get things to a full deployment. Review collected by and hosted on G2.com.

As a growing global business, AWAY has relied on Gnosis Logistics to streamline and enhance our container lifecycle and drayage management operations, and the impact has been nothing short of transformative. From end-to-end visibility to simplified processes, Gnosis has proven to be an invaluable partner, consistently offering innovative solutions that drive efficiency across our logistics operations.

One of the standout features of the Gnosis platform is its comprehensive visibility. The platform offers a level of detail that allows our team to monitor and track every step of the container lifecycle, providing us with real-time updates and a complete, transparent view of our logistics operations. This has been crucial in improving our decision-making processes and ensuring smooth coordination across multiple teams and partners.

When it comes to drayage management, Gnosis has significantly simplified the scheduling process. Our warehouses and drayage partners have found the platform especially helpful in reducing the volume of email communication that was previously necessary for appointment scheduling. With just a few clicks, they can now confirm or reschedule delivery appointments directly on the platform—saving valuable time and eliminating potential communication errors. This streamlined process has resulted in a more efficient, error-free operation.

Another key feature that has been particularly beneficial is the container forecasting tool, which allows us to forecast container needs on a weekly basis. This feature, combined with the ability to view the total number of containers and total SKU by container for all distribution centers (DCs) and drayage partners, has improved our inventory management and helped optimize our logistics planning.

The Detention & Demurrage alarm feature is another standout tool that has helped us manage free time more effectively. By monitoring free time for each container, Gnosis ensures that containers are picked up and returned within the allotted free time, helping us avoid unnecessary charges and maintain efficient operations.

Gnosis also offers powerful reporting capabilities, with the ability to generate ad-hoc reports at any time. This flexibility in reporting has allowed us to analyze our logistics data in greater depth and extract actionable insights when needed. The customizable dashboard is another feature that stands out, as it can be tailored to our specific needs, ensuring that our team always has access to the most relevant information.

What truly sets Gnosis apart, however, is the team's commitment to customer success. The Gnosis team has consistently gone above and beyond to support AWAY's unique needs, always willing to accommodate our tailor-made requests. Gnosis has demonstrated an unwavering commitment to helping us make informed decisions and optimize our logistics operations.

Gnosis Logistics is, without a doubt, the most effective visibility platform we've used to date. With its end-to-end tracking, user-friendly features, and outstanding support, Gnosis has proven itself to be an essential tool in AWAY’s logistics operations. We trust the platform to provide accurate, real-time data at every step of the way, and it has helped us build more efficient, transparent, and reliable logistics processes. Review collected by and hosted on G2.com.

In terms of drawbacks, I wouldn't necessarily say there are any major dislikes. However, one area where I do see potential for improvement is in domestic business support. While Gnosis has been outstanding in handling our international logistics, it would be ideal if the platform could offer features specifically tailored to better support our domestic business operations as well. This could further enhance its utility and make it an even more holistic solution for all aspects of our logistics. Review collected by and hosted on G2.com.

I really enjoy Gnosis Freights sleek interface, ability to customize and sort my data and how it was easy to implement into our existing system. The customer support is also amazing, always ready to help out or answer any questions that I may have about the platform. Our team uses it every single day to help streamline our processes and get valuable insight into our freight. I would also like to commend Gnosis for being easy to integrate into our existing process, with options for export into excel it has made our lives so much easier Review collected by and hosted on G2.com.

Sometimes the Delivery orders generated by the system are different/incorrect from what the systems shows, this espeically leads to issues with delivery addresses for our freight. Review collected by and hosted on G2.com.

I love the real time tracking of containers and the ability to reference all the pertinent dates in a single entry and platform. I check the platform multiple times in a week so knowing that the container dates are as accurate as possible is helpful. The multisearch also is a huge time saver as I can search on a filtered list and not worry about additional results populating. Review collected by and hosted on G2.com.

I wish there was a way for me to customize the columns and attributes that show. I have arranged the columns I use most to the front of the dashboard, but I wish I could hide some so the dashboard wasn't so big. Review collected by and hosted on G2.com.

Gnosis is a great tool for tracking progress. It’s easy to use, with access to different shipments and containers. The real-time updates and clear dashboards help each of out teams stay organized and on track. It is a valuable tool for clear and effective communication and tracking. Review collected by and hosted on G2.com.

The inability to split containers and view them across different tabs for separate departments. This makes it challenging to manage items with varied destinations, . for example most product going to stock while some are samples go to product developement. It would be helpful to have something to separate them Review collected by and hosted on G2.com.

The Shipment tracking tool is wonderful. It allows me to see where the CTR# is physically located on a map, and in addition provides timestamps for each container movement. Review collected by and hosted on G2.com.

Sometimes, it takes a few minutes to load when im tracking a shipment. Although for the most part it is pretty fast. But when it is slow, it is really slow. Review collected by and hosted on G2.com.

The visibility that Gnosis provides on MBL's and containers is great, but the ability to customize for my companies needs and quirkiness is fantastic. The system is easy to use and provides timely information. Not only is the visibility tool top notch, but we have been able to tie in our PO information and calculate landed costs down to the cubic foot (or meter) and have freight projections with our contract rate information in the system. Additionally the demurrage and detention tool has provided visibility that was so manual to capture previously. I've recommended Gnosis to business colleagues at other corporations. Implementation and integration with our IT was painless and quick. Aside from all of the capabilities of the system, the people at Gnosis truly make it a top notch company. They are so knowledgeable, easy to communicate with, and so responsive. Having Gnosis Freight has eliminated a lot of excel spreadsheets and manual work for our supply chain which is so valuable. Not only am I the adminstrator for our company on this system, I use this system daily. Even our drayman uses the tool and has found it imensely helpful. Review collected by and hosted on G2.com.

I do not feel there is a downside to using Gnosis Freight. It provides better and more timely data than our PO Management platform in GT Nexus. I do think improvements can be made to make the system even better. Currently there is no method to see historical predictive ETA's and their accuracy. There are limitations with tracking containers on the rail, but I understand that data from rail carriers can be limited. An improvement that would be great (and maybe it is available) is to see Customs type of releases (like 1C or 1J) and type of holds (like USDA exam). I've noticed that shipments will be customs cleared but show a hold in Gnosis because the ocean carrier has not "arrived the vessel" to the terminal. This gives misleading holds and does sometimes cause additional work because we are reaching out to the customs broker thinking the cargo is not customs cleared, when it is really the ocean carrier causing the hold. Review collected by and hosted on G2.com.

I have used Gnosis Freight for 3 years now. I love that this platform is tailored to each customers needs. The best part is I have real time data tracking on all my shipments. I can even see where my shipments are while on the water. I also use this platform for all our trucking needs and scheduling. The Gnosis Freight team members are extremely knowledgeable and always helpful when any issues may arise. Review collected by and hosted on G2.com.

I have no complaints as the Gnosis Freight Team is great. This platform is extremely user friendly and easy to learn. Review collected by and hosted on G2.com.

I like that it's easy to pull up information for a shipments without having to go to individual carrier websites. I like the the reporting is very simple to pull and gives us ample information on any given shipment Review collected by and hosted on G2.com.

The shipment statuses sometimes not represent the true shipment status. we see this issue with rail shipments are we sometimes will run into a rail shipment that has arrived at the final destination but the shiment status lists "awaiting rail load" as if the rail shipment has not departed. This is a rare issue but does have reprussions when it fails on us Review collected by and hosted on G2.com.