--- title: Gluu Reviews meta_title: 'Gluu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Gluu works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23 scale: '5' date_modified: '2026-08-07' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Gluu Reviews **Vendor:** Gluu **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 23 ## About Gluu Gluu is a process operations platform that connects how you design work with how teams run it. Map end-to-end processes (incl. BPMN 2.0) with roles, controls and SOPs, and publish them to web, iOS and Android. Turn flows into execution by scheduling checklists, recurring tasks and case workflows with owners, due dates, approvals and required evidence. Frontline staff get the right task, instruction and form at the right time; managers see progress, handoffs and bottlenecks in real time. Capture data at the source with no-code forms; automate reminders and scheduled reports; keep versioned documents, clear ownership and a complete activity trail. Log issues, incidents and CAPAs in context, link risks and controls, and prove that standard work was followed—every time. Gluu addresses the gap between static process documents and daily execution. It creates one place for standard work that is easy to follow, maintain and continuously improve—reducing IT backlog and change friction. Outcomes include faster onboarding, fewer errors, consistent compliance and clearer accountability across sites. “Gluu lets us see if tasks haven't been done and if work is not flowing - in the entire value chain.” — Hans Jørgen Ebbesen, CEO, CJ A/S “Covers ISO 9001 and ISO 27001 requirements.” — Meindert V., CEO “Innovative and user-friendly application for business process management.” — Fabian L., CEO ## Gluu Pros & Cons **What users like:** - Users commend Gluu for its **ease of use** , facilitating quick adaptations and effective process management across teams. (11 reviews) - Users appreciate Gluu's **holistic approach to process management** , integrating all necessary resources for effective task execution. (7 reviews) - Users value the **responsive customer support** from Gluu, enhancing their productivity and overall satisfaction with the platform. (6 reviews) - Users value Gluu's **holistic process management** , seamlessly integrating mapping, execution, and improvement for effective operations. (6 reviews) - Users praise Gluu for its **user-friendly interface and powerful task management features** , enhancing collaboration and process visibility. (5 reviews) - User Interface (3 reviews) - Workflow Management (3 reviews) - Customization (2 reviews) - Ease of Work (2 reviews) - Form Creation (2 reviews) **What users dislike:** - Users find the **difficult setup** of Gluu challenging, requiring time and effort for optimal configuration and navigation. (2 reviews) - Users notice **missing features** in Gluu that may not cater to specific needs, but improvements are ongoing. (2 reviews) - Users note the **slow performance** of Gluu, though improvements in 2024 have addressed many previous issues. (2 reviews) - Users face **duplication issues** due to complex processes and licensing requirements, making management cumbersome and inefficient. (1 reviews) - Users question the value of paying more for **unrequested new features** , finding the cost to be excessive. (1 reviews) - Users wish Gluu had **better integration with other platforms** for improved daily workflow and instructions. (1 reviews) - Learning Curve (1 reviews) - Licensing Issues (1 reviews) - Poor UI (1 reviews) - Process Management (1 reviews) - [View Gluu pricing details and edition comparison](https://www.g2.com/products/gluu-gluu/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+21%3A46%3A40+-0500&secure%5Bsession_id%5D=42abb2c2-012d-4101-97dd-8858d1c24245&secure%5Btoken%5D=b3c41aa7dcd832e1538f34fa34d37021601ff6acffe4dccbcb5ca8c7e9ddb44a&format=llm_user) ## Gluu Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## Gluu Features **Generative AI** - AI Text Generation - Generative AI **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - No-Code **Collaboration** - Access Controls/Permissions - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Agentic AI - Business Process Management** - Multi-step Planning - Cross-system Integration - Third-Party Integrations **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Gluu Alternatives - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - 4.5/5.0 (2,062 reviews)