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Glow Reviews & Product Details - Page 2

Glow Overview

What is Glow?

Almost all agencies need the same core set of tools to efficiently manage multiple WordPress sites: a support system, a maintenance system, client reporting, team collaboration and time tracking. And with traditional WordPress management software, you can get some of those tools. But you’ll find yourself needing at least one or two extra subscriptions to get it all. When you manage your clients’ WordPress sites with Glow, everything is in one place. Your team is aligned, it’s super easy to carry out support and maintenance tasks and at the same time, consistently prove the value of your service to your clients. Manage multiple WordPress sites? It’s all here.

Glow Details
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Product Description

Glow is an all-in-one app that helps agencies and developers manage multiple WordPress websites. With a Glow account, you will: - Be able to communicate better with your clients - More easily prove the value of website maintenance to your clients - Become more efficient in your delivery of website maintenance - Increase the lifetime value of your clients Whilst many agencies and developers are experts in building websites, they often lack the systems and processes required to provide ongoing management of those websites, at scale. Remembering website login information, carrying out security updates, making changes that clients ask for, ensuring important elements are running as they should do - and much more - these tasks, although some only take a few minutes, when multiplied across dozens of websites, take time to complete. Glow provides agencies and developers with a single location to manage all of their clients’ websites. They can perform important updates in bulk, schedule regular monitoring operations, attend to client queries and support requests, as well as generate reports and display other data to prove the value of the service to their clients.


Seller Details
Seller
Glow
Year Founded
2021
HQ Location
Lisbon, Portugal
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®

Phil S.
PS
Overview Provided by:
Founder at Glow - WordPress Management App for Agencies & Developers. ⭐️ Insider Media 42 Under 42 ⭐️ PM me to learn more! ⤵️👍🏻

Recent Glow Reviews

Julian Y.
JY
Julian Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"Moving to Glow from ManageWP"
Support tickets combined with wordpress maintenance capabilities. Backups that actually restore properly (managewp just didn't work well for big s...
Danny P.
DP
Danny P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great experience so far"
Everyone is in one place, it's easy to implement and the customer support is great.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Efficient support and a fantastic product"
Everything we have experienced in using Glow has been exvellent so far. It is an easy to use platform which has proved simple to implement. The wid...
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Glow Media

Glow Demo - All your clients' WordPress sites in one dashboard
Manage multiple WordPress sites from one dashboard with Glow. Handle your clients support requests and manage all the essential maintenance tasks: security, performance, uptime monitoring, backups - all visible from one place.
Glow Demo - Manage client support requests
Move away from email and bring your client support requests into the same dashboard as all your other technical maintenance work. Your clients can raise tickets simply by sending you an email. Or you can white label your account and create logins for their team. A support ticket system trum...
Glow Demo - Create beautiful, on-brand client reports
Create beautiful reports, tailored to your brand, that your clients actually understand - in seconds. It's a great way to prove the value of website support and maintenance to your clients.
Glow Demo - Manage your white label maintenance work inside Glow
Work with other agencies who outsource their WordPress maintenance work to you? Handle all that inside Glow - white labelled end to end, from you, to your partner agency, to their clients. Create reports, handle support requests and do all your maintenance tasks on behalf of your partner ag...
Glow Demo - Know exactly when your client changes something
Ever had a client tell you their site has broken and that they've not touched it? Yeah, we all know that isn't true. Timeline shows you exactly who has changed what and when. Use it to your advantage!
Glow Demo - Perform WordPress security updates in bulk
Save hours of time and carry out WordPress core, plugin and theme updates in one click across all your clients' sites. Update by plugin, by theme, by core version or by website. The way you do it is up to you :)
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32 Glow Reviews

4.9 out of 5
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32 Glow Reviews
4.9 out of 5
32 Glow Reviews
4.9 out of 5

Glow Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GlowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Abygail H.
AH
Project Manager and Social Media Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

Fast, reliable, easy, supportive, accessible. Review collected by and hosted on G2.com.

What do you dislike about Glow?

I have not experienced any downsides to using Glow. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Using Glow helps us to keep our clients happy which makes us happy. Review collected by and hosted on G2.com.

Louise ☪ Little Nerd ☪ F.
LF
Web Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

The automated monthly report it creates for my clients. Review collected by and hosted on G2.com.

What do you dislike about Glow?

Honestly? There is nothing I dislike about it. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Before I started using Glow I had been procrastinating for months on how best to produce a monthly report on maintenance than had I did for clients. Glow does all that for you automatically, so it's one less thing for me to worry about now. Review collected by and hosted on G2.com.

ES
Web Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

Support is very responsive and helpful, solving issues on the same day (at the latest!). Loving that the software is constently improving for the better. Easy to use and integrate in our current process (making our process even better and faster so more profitable) Review collected by and hosted on G2.com.

What do you dislike about Glow?

A couple of bugs/issues (backups, ticket assignment) but support was very helpful and quick to sort. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Being more efficiently is doing our web maintenance on our websites (40+ websites at the moment) which makes this service even more profitable to our agency and client get a better, improved service too. Review collected by and hosted on G2.com.

Mateo R.
MR
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Glow?

Reporting and updating sites all from one dashboard has never been easier using Glow. Implementing within our agency was a painless process and having a support system all in one place has made managing multiple clients seemless. Review collected by and hosted on G2.com.

What do you dislike about Glow?

There has been no downside to using glow. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Reporting, plugin and theme updates,backups, vulnerabilities, uptime, and performance. Review collected by and hosted on G2.com.

Costanza C.
CC
Catalog Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

The auto generated reports are a life saver. I used to spend hours on those. Review collected by and hosted on G2.com.

What do you dislike about Glow?

It's great! Honestly, there js nothing I dislike about it Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

All WordPress sites I manage are in one dashboard. No more. Switching between tabs. Review collected by and hosted on G2.com.

Jening C.
JC
Head of Technology
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Glow?

It is THE ONE platform to manage ALL my WordPress sites. Clear roadmap on features. Review collected by and hosted on G2.com.

What do you dislike about Glow?

You will need to have your own cloud based storage for all the backups. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Adding more value to WordPress maintenance, it is no longer just plugin updates or content updates. Review collected by and hosted on G2.com.

Tom W.
TW
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Glow?

Having all client sites under one roof is really helpful; it makes managing the process scalable. Review collected by and hosted on G2.com.

What do you dislike about Glow?

None so far, it's a really helping platform Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Managing WordPress sites for clients Review collected by and hosted on G2.com.

JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Glow?

Support and management in one place. We were previously using different tools to manage support and manage website updates, having it all in one place makes it much easier Review collected by and hosted on G2.com.

What do you dislike about Glow?

There are a few little quirks that need to be ironed out but the Founder, Phil is very responsive and has taken on board all of my feedback so far. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Being able to offer excellent customer support and keep track of customer issues. This was previously tricky to do before Glow as there isn't a tool in the support market that is actually designed for WordPress businesses. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

The key thing for us is centralising many of our core services into one product.

Previously we had to use time tracking, support ticket and reporting software from multiple different companies and using various tools. This not only created disjointed and time consuming processes for our team but also was less streamlined for our clients; it also wasn't particularly cost effective.

Glow allows us to centralise this into one easy to use dashboard, both within our Agency and for our clients to access. Review collected by and hosted on G2.com.

What do you dislike about Glow?

There is nothing I actively dislike and I just want more of the same! The core foundation is very strong and feel over time the product offering will only increase.

Would love to see more expanded client dashboard functionality and even more customisation in the future however what it currrently provides is over and above alternatives we have explored (i.e. other website management solutions) Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

Multiple disjointed systems that we had in place previously led to increased overheads within our team and more room for error. Where previously we had to not only manage the systems ourselves, we had to track this, collate the information and record it, before updating our clients. This was time consuming and did not create a smooth process either for us or our clients.

Glow centralises all of this, meaning we can more easily keep track of the work we undertake for clients, manage their queries / issues / feature requests with ease (these can be tracked within Glow) and also provide them with regular reporting and their own dashboard to demonstrate the service being provided for them.

On top of how it benefits our business, our clients are kept informed, find it easier to reach out to us and can see that they are getting good value for their money. Review collected by and hosted on G2.com.

Andy D.
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Glow?

Makes it so easy to see the status of the WordPress sites I manage, perform updates at the click of a button, monitor uptime and know they're all safe and secure. The client dashboard gives the client a great overview of all of the work you've done for them. Review collected by and hosted on G2.com.

What do you dislike about Glow?

Not much! There's been a few niggles getting started but the support has been amazing and the things I initially disliked have gone away thanks to them listening to feedback and making changes to the system to accomodate. Review collected by and hosted on G2.com.

What problems is Glow solving and how is that benefiting you?

I needed a tool that would both allow me to update plugins etc remotely, provide proof to clients of the work that I'd done as well as monitor uptime and security and glow gives me all of that in one easy to use dashboard.

The team are very helpful and always listening to customer feedback and evolving the tool to meet their clients needs. Review collected by and hosted on G2.com.