CM
Christopher M.
AS, Senior Systems Engineer
Enterprise (> 1000 emp.)
"We have a Production Down issue fixed in a 5 minute phone call."
5/5
What do you like best about Globalscape?

We had our SFTP go down and Betsy and Mike scheduled a call immediately and fixed it in 10 minutes. The immediate communication, assessment of the issue and walk through of the fix was excellent. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

This was my first experience with support, and it was nothing short of excellent. Review collected by and hosted on G2.com.

Adrian R.
AR
Adrian R.
Systems Engineer II
Enterprise (> 1000 emp.)
"Excellent Product for Startup to Enterprise Level Businesses"
5/5
What do you like best about Globalscape?

I’ve worked with multiple MFT softwares and this one is by far the most intuitive and user friendly one. The fact that with its ease of use it is still one of the most robust products available is amazing and I would recommend this to any MFT Engineer on the market for their company Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

It’s such a capable product that you’ll find that companies will rely very heavily on it due to it being able to complete more than just MFT transfers Review collected by and hosted on G2.com.

Rich R.
RR
Rich R.
Managed File Transfer Engineer
Enterprise (> 1000 emp.)
"Globalscape and EFT Server, My bread, butter, and religion."
4/5
What do you like best about Globalscape?

Globalscape has always seemed like the small guy, but still a powerhouse in the MFT industry. Teams at every level work hard to make sure the customer has the best experience from buying the software, to implementation, and through the end of the support lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Changing up the website and rebranding of the products has been confusing over the last few years. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Excellent support and service for a great product"
5/5
What do you like best about Globalscape?

Globalscape has a host of security and configuration features that allow you to customize the product to your needs and liking. More than we can ever take advantage of. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

It does require training for our usage because we are using so many features and look to use additional enhancements. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"GS team and tech support is always responsive"
4.5/5
What do you like best about Globalscape?

GS product support and technical support is great. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

I wish they introduced compatibility features such as supporting multiple authentication algorithm per user basis. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Vital core "workhorse" secure file transfer infrastructure software"
5/5
What do you like best about Globalscape?

Ease of use for end users and administrators.

Simple, effective, no nonsense software.

Works very well for given use case of secure file transfers with external organizations. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Lack of custom reports. Some very good out of box reports though. Review collected by and hosted on G2.com.

TB
Trushik B.
Mid-Market (51-1000 emp.)
"Versatile and unique contents and file transferring platform"
4.5/5
What do you like best about Globalscape?

The document transfer and analysing with automation. Ao easy platform to integrate woth all the third party application for transportating files and information from those. Fulfills all the companys requirements and needs with all its automation tools and features. Most safest form of transferring of confidential documents to various servers easily. Also we can integrate with email for composing emails by attaching documents. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Sometimes it is difficult to integrate and configure with the URL provided.

Advertisements configuration is not working well with this software. The plug-ins are expansives, as there are only limited features on the normal version of this software. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"GlobalSCAPE EFT Server Review"
4.5/5
What do you like best about Globalscape?

Automatically file tranfer with condition checking and email alert. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Unreceiving file with unknown error but upload code is 0 or -1. Review collected by and hosted on G2.com.

GZ
Greg Z.
Mid-Market (51-1000 emp.)
"Very good product. We use it for a variety of purposes not just file transfers."
4/5
What do you like best about Globalscape?

The Event Rule visibility and easily undersood workflows. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

Having to sign in to the desktop application a lot because of timeouts.

When working with advanced workflows you are not able to look at other things like event rules at the same time.

There is a lot of configuration, but once configured, you don't have to change much. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Globalscape EFT"
5/5
What do you like best about Globalscape?

The simplicity of deployment and design is what we like best. The EFT solution allows our organization to build a service model that is flexible and secure, ensuring that we meet all regulatory and compliance requirements to safeguard the data in and out of the organization. Review collected by and hosted on G2.com.

What do you dislike about Globalscape?

The product can be intimidating when reading through the architecture documents. There are limitations in the filesystem types available as our organization continues to migrate to a cloud-first model. Review collected by and hosted on G2.com.