---
title: Gliffy Reviews
meta_title: 'Gliffy Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 222 reviews by the users' company size, role or industry
  to find out how Gliffy works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 222
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Design
  url: https://www.g2.com/categories/design
---

# Gliffy Reviews
**Vendor:** Perforce  
**Category:** [Diagramming Software](https://www.g2.com/categories/diagramming)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 222
## About Gliffy
Gliffy&#39;s diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you&#39;re using Gliffy in Confluence and Jira or jumping into our standalone diagramming tool, Gliffy Online, you&#39;ll find an intuitive way to draw diagrams. Drag and drop your way to professional-looking flowcharts, UML diagrams, entity-relationship diagrams, and more in just a few clicks. Plus, you can now build your diagrams using code with Mermaid js. Use a template to make a mind map or concept map while brainstorming. Embed an easy-to-update org chart in the tools your team already uses. Visualize your cloud architecture or IT networks and add them to your team&#39;s documentation and use Gliffy&#39;s data linking feature to add real life data directly into your diagrams. Whatever you&#39;re planning, project managing, or dreaming up, Gliffy can help you bring it to life. Diagram with your team in real time directly in Confluence Cloud for easier, more efficient working sessions. Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 18 million users diagramming in Confluence alone. Gliffy is trusted by teams of all sizes — making it a leading enterprise diagramming solution. You can see if Gliffy is the right fit for your team by starting a trial via the Atlassian Marketplace or signing up for a two-week free trial of Gliffy Online on gliffy.com.



## Gliffy Pros & Cons
**What users like:**

- Users appreciate the **automation features** of Gliffy, enabling effortless diagram creation and consistent layouts. (1 reviews)
- Users find Gliffy **super intuitive for diagramming** , allowing easy creation and automatic conversions without clutter. (1 reviews)
- Users find Gliffy **super intuitive** for creating diagrams, appreciating the automatic conversions and smart design aids. (1 reviews)
- Users love the **easy creation** process in Gliffy, finding it intuitive and efficient for diagramming tasks. (1 reviews)
- Users love the **easy drawing** capabilities of Gliffy, making diagram creation intuitive and efficient. (1 reviews)
- Features (1 reviews)
- Intuitive (1 reviews)
- Useful (1 reviews)

**What users dislike:**

- Users often face **line issues** when importing from other tools, leading to additional adjustments for accuracy. (1 reviews)
- Users report **missing features** in Gliffy, leading to issues with import compatibility and necessary adjustments. (1 reviews)
- Users often face **quality issues** with Gliffy, as imports from other tools can lead to inconsistent formatting. (1 reviews)

## Gliffy Reviews
  ### 1. Intuitive, easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Gliffy?**

It has all the tools I need to create good flow charts.  Diagrams, elements, character control are all easy to find and use.

**What do you dislike about Gliffy?**

Nothing comes to mind.  Everything works well.

**What problems is Gliffy solving and how is that benefiting you?**

Any time we need org charts or flow charts or mind maps, this tool fits the bill.

**Official Response from Samie Kaufman:**

> Thanks for your review!

  ### 2. Determined and Standard Avenue for Communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Milka F. | Operations Director, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about Gliffy?**

Gliffy is a speedy and diverse collaboration platform that ensures aggressive diagrams and flowcharts are used to convey ideas and improve the company's clarity. More so, Gliffy has intuitive ways of developing professional charts, where the mind-mapping process is smooth. Gliffy can visualize various business concepts, where presentation is made efficiently.

**What do you dislike about Gliffy?**

Gliffy is a necessary conversational tool that allows various ideas to flow smartly and increase business organization. More so, Gliffy use of visuals like flowcharts to increase efficiency.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy captures the application of various visuals, including diagrams, to offer solutions in terms of development and innovation. Besides, Gliffy has the outline of increasing a specific detail through flow charts and solid graphs.

  ### 3. Great product for Solution/Technical Architect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naveen A. | Associate Vice President, Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about Gliffy?**

Its a very easy to use tool. You can use it to visualize whatever system/process design you are thinking of. It has a very user-friendly pre-built GUI and UX design for design tools alignment.

**What do you dislike about Gliffy?**

Unable to access your account after the subscription has expired. Ideally, it should not let yo create/edit diagrams, but should give access to diagrams already created when the subscription was active.

**What problems is Gliffy solving and how is that benefiting you?**

Helping architects draw different types of design. It's helping me in the same way as well. When I try to create a custom functionality for a customer, I use gliffy to diagram it first and present it to client before the actual development begins.

**Official Response from Samie Kaufman:**

> Hi Naveen, thanks so much for taking the time to write this review. I've passed your feedback on access past your subscription date along to our team — I appreciate the the thoughtful comment here! :)

  ### 4. It has been a great experience with Gliffy.. One of the best application for building diagrams.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Smith M. | Sales Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Gliffy?**

Gliffy is one of the best and most secure application for building diagrams.
It is very intuitive, user-friendly and easy to learn and understand.
It provides inbuilt diagram templates which act as a guide to help you to easily create your own diagrams.
I like how it provides excellent diagramming options like flowcharts and more to help you make it easier to understand your processes.
Excellent and responsive support team.

**What do you dislike about Gliffy?**

At the moment i don't have anything to dislike about Gliffy. It meets my expectations and i recommend it.

**What problems is Gliffy solving and how is that benefiting you?**

I'm a glad user of Gliffy and it makes it easy to build diagrams.
It is cost effective thus making it affordable.
Allows me to create whatever I want.
It is easy and fast to install and set up.
Excellent and responsive support team.

  ### 5. Shortcut to  mind mapping

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah  M. | Assistant Procurement Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Gliffy?**

I use fluffy when making presentations to my fellow team members,.It has enabled me to bring to life mind maps that I have using flowcharts and entity relationship diagrams to help my team mates to visualise the Ideas I am trying to drive home.
I love the drag and drop shapes from the very robust fluffy Library and the point and Click feature which makes the process of illustration very smooth and easy.
I also love the fact that Fluffy provides a URL through which I can share the diagrams I have drawn to my team members.

**What do you dislike about Gliffy?**

I find some of its drawing abilities limited to small drawings. illustrating complex drawings is absolutely slow and cambersome

**What problems is Gliffy solving and how is that benefiting you?**

Mind mapping has been simplified by this powerful tool,.the process of creating professional diagrams can now be done in a timely manner.you save a lot of time to illustrate a complex idea

  ### 6. Best mind mapping tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** shirley C. | Sales supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Gliffy?**

I like thatbi can import my own imsges by simply drag and drop feature.

I like the preset shapes and design that make it easy to create diagrams and maps.

I am able to share my diagrams by simply sending the URL to anyone,

Its easy to collaborate with each other because anyone can add or edit to any diagram so that we have a final product that's perfect  even when we are not in the same location.

**What do you dislike about Gliffy?**

I would like to have a way to organize files into folders so that my dashboard is more organized, neat and presentable.

**What problems is Gliffy solving and how is that benefiting you?**

Is a very useful tool for creating diagrams to clearly communicate my ideas and  thoughts woth my team. 

Use it to create high quality and detailed process maps and diagrams that make presentation to colleagues or clients much easier and Proffessional.

  ### 7. Focused Software that Brings Changes in a Firm

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emma L. | Communications Director , Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Gliffy?**

Gliffy is a mindful and highly regarded software that brings changes in a firm through managing and planning the firm's desires. Further, Gliffy uses diagrams and other formations to conceptualize new technologies and concepts. Additionally, Gliffy is lowly resourceful but with quality integration and help.

**What do you dislike about Gliffy?**

Gliffy has all the mind-blowing features that bring life to a company setup. Besides, Gliffy has genuine support that entails brainstorming and changing business concepts.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is a platform used to conceptualize different business ideas, and accurate transformations are addressed to suit business concepts. Besides, Gliffy has aggressive mechanisms of using diagrams that change the operations and idea flow.

  ### 8. Advanced and Visualized Platform for Efficient Communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jammy R. | Software Specialist, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Gliffy?**

Gliffy is the solution that uses intelligent diagrams and idea-minding explanations to convey information efficiently. Gliffy delivers a mind map through a single click, bringing real-time solutions to communications challenges. Gliffy visualizes the communications structures, and the network inclusion is well-defined.

**What do you dislike about Gliffy?**

Gliffy has stipulated the available communications means, where diagrams and other advanced means are credibly applied. Big brands trust Gliffy, and this increases its reliability.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy applies the concepts of mind mapping, where specific diagrams are used to deliver certain business information or directive. More so, Gliffy has professional flow charts, which increases the validity of every information detail that flows.

  ### 9. Easy to use diagramming tool with a create symbol library

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicki B. | Senior Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2023

**What do you like best about Gliffy?**

I particularly like how easy it is to just jump in and start diagramming with this tool.  It's got a good library of symbols to use and being able to use it in my browser is a big plus.

**What do you dislike about Gliffy?**

I'd love to see even more symbols available, perhaps more icons.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy helps me organise my own thoughts and map out and understand processes I am documenting or designing.  I usually use pen and paper but Gliffy makes it easy to do the same thing digitally, and then share it easily with colleagues.

**Official Response from Samie Kaufman:**

> Hi Vicki! So glad you're loving Gliffy. Any particular symbols or icons you'd like to see? Thanks for taking the time to review :) 

  ### 10. Complete Visual of All The Things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete T. | President, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2023

**What do you like best about Gliffy?**

The most helpful thing about Gliffy is allowing me to see everything I have happening so I can make quick and informed decisions to move all of my projects forward.

**What do you dislike about Gliffy?**

I haven't found any downsides to Gliffy yet. Sometimes I think it would be nice to operate it on my iPad or iPhone, but it's probably best that you can't do that.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy allows me to dump everything on my mind to see it all before my eyes. It helps free up mental bandwidth, which in turn helps keep stress levels at bay. Organized productivity has increased.

  ### 11. So useful, even for a novice when it comes to process map creation!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jenna C. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Gliffy?**

I use Gliffy for all of our business process maps, org charts and more. It's easy to use - I work for a small business and I'm self taught. I have also been able to share it with other colleagues who have also never created process maps before.

**What do you dislike about Gliffy?**

Some extra training video clips or help to build a process map would be fab! There are some helpful tools but you can't ever have too many. I struggle to use the templates at times and end up building from scratch.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is helping our small business to create and train out processes, and as we are a growing company, this is necessary for us. I can link google documents to the process maps too which is great!

  ### 12. It has Been Great for Management and Travel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy M. | Sales Executive, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Gliffy?**

Everything you need for trip Etta is already combined in one unique way. I like how it intergrates travelling booking .and l like how it help you to compare prices and choose incredible rates.it is so easy to use and modify the information that l need

**What do you dislike about Gliffy?**

It's a reliable online platform to book for a hotel to recommend it

**What problems is Gliffy solving and how is that benefiting you?**

Financial report and travel planning decisions are made more accessible due to the transparency of costs.and saving alot of time before we search manually ,but with Etta we can be more organized. It is making harmony and co- ordination between team members and travel plan. It reduces time and costs. It has greatly ensured faster and affordable trip

  ### 13. Easy to mind map tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jareda  m. | Sales and marketing manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Gliffy?**

Gliffy has been very instrumental in my line of work a s a marketing executive as it gives me a platform for communicating to my team mates at the speed of my ideas
Ienjoy the preset shapes and options that gliffy comes with that makes diagramming very easy even for novices. It suits  many users as they provide different subscription options with an added advantage of a free plan to start with.

**What do you dislike about Gliffy?**

I have noticed that it's drawing abilities are limited to small diagrams, with presenting large ones becoming incredibly slow

**What problems is Gliffy solving and how is that benefiting you?**

I use gliffy to provide critical visualisation to my team members and my clients and also in management of organisation processes
I use less time in doing so which was unheard of before deploying this incredible tool

  ### 14. Greatest of all times application for building diagrams.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott A. | Sales Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2023

**What do you like best about Gliffy?**

It is the best and easiest application for building diagrams i have ever used.
I like how it offers the most absolute online diagramming tools which enables one to make flowcharts, wireframes, UML diagrams and many more with ease. It has a very friendly and intuitive interface that is easy to navigate through thus making it easy for new beginners to use it.

**What do you dislike about Gliffy?**

I have not yet experienced any challenges while using Gliffy so nothing to dislike about it.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is very easy and simple to use and it allows you to update diagrams in real-time.
It is easy and simple to learn and understand.
Very secure and clear documentation.
Effective workflow and collaboration.

  ### 15. Diverse Approach for Communications and Information Presentation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy  M. | Communications Director, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Gliffy?**

Gliffy is a speedy program for solid collaboration, and it uses standalone diagrams for swift engagement. Gliffy has functional flowcharts, where it drags and drops them without challenges. Many users trust Gliffy, and end-to-end collaboration is well outlined.

**What do you dislike about Gliffy?**

Gliffy requires extensive data encryption, which will eventually save on business clarity. Besides, Gliffy requires extra assistance from the business support agent.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is a transformational program that helps in idea mapping and logical coordination for brilliant business coordination. More so, Gliffy has a systematic followup of every flowchart or diagram to aid business discussions.

  ### 16. We love Gliffy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2023

**What do you like best about Gliffy?**

We find gliffy is a fast tool for creating schematics that we use within customer presentations and proposals.  The resulting images are distinctive and differ from the ordinary Visio diagrams that we see day in day out.

**What do you dislike about Gliffy?**

We would like to see an even greater library of images and also like to be able to use more depth in our diagrams

**What problems is Gliffy solving and how is that benefiting you?**

Creating unique imagery

**Official Response from Samie Kaufman:**

> Hi there! It's super cool to hear that you're using Gliffy for presentation graphics. We are always looking for suggestions on more shape libraries to add! Thanks!

  ### 17. Gliffy, one of the best diagramming tools!

**Rating:** 4.5/5.0 stars

**Reviewed by:** João Pedro A. | Marketing Operations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Gliffy?**

the Collaboration, i've user Gliffy a lot to colaborate with multiple users and work together at the same time. It's a great choice if you work with multiple projects.

**What do you dislike about Gliffy?**

Gliffy can be a little hard to understand at first. the UI could be improved

**What problems is Gliffy solving and how is that benefiting you?**

Using Gliffy at the company we were able to create diagrams in a easy way and even their templates are good, which is perfect on a fast moving company like ours.

  ### 18. Gliffy has helped us document the wiring and layout for our larger, more complex clients.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veranda T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about Gliffy?**

Using Gliffy's drag-and-drop web interface makes it super easy to document network cabling and interconnectivity for our large clients networks.

**What do you dislike about Gliffy?**

We don't really have anything we don't like about Gliffy. It's easy to use, easy to access from anywhere... easy to share links with clients...

**What problems is Gliffy solving and how is that benefiting you?**

WE use Gliffy to document client network cabling and topology. It helps us when they have an issue so we can quickly visualize what isn't working vs what is, and help pinpoint where the trouble lies.

  ### 19. Gliffy is a powerful and versatile tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Major Arun G. | Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Gliffy?**

Gliffy provides a powerful and versatile diagramming tool that is easy to use, collaborate with team members, and integrate into existing workflows. Its extensive range of templates and shapes, combined with its intuitive interface and real-time collaboration capabilities, make it a valuable tool for individuals and teams in a wide range of industries.

**What do you dislike about Gliffy?**

Gliffy's pricing can be a bit steep compared to other diagramming tools on the market, which may be a consideration for individuals or small teams on a budget.

**What problems is Gliffy solving and how is that benefiting you?**

Time-Saving: Gliffy enables users to create diagrams quickly and efficiently, saving time and effort that can be better spent on other tasks.

**Official Response from Samie Kaufman:**

> Thank you so much for taking the time to review us — we're glad you're enjoying our new collaboration features! 

  ### 20. Gliffy excellent support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike  S. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Gliffy?**

- I must say the support team at Gliffy are very helpful and so supportive, their step by step response allows the users to have so much confidence and ease of use

**What do you dislike about Gliffy?**

There is nothing to dislike infact i find no downside with Gliffy as it works perfectly amd results are seen on day to day use.. keep up the good work and keep improving even better features in the future

**What problems is Gliffy solving and how is that benefiting you?**

-we are able to link google documents to the process map which i find it very useful amd it reduces the work load and repetition.

- We are also growing our ability to present what the mind imagines and Gliffy makes it come to life!

  ### 21. Great Visualization tool for your business processes.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tracy M. | Operations Research Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Gliffy?**

It has made it easy to  communicate my ideas and bring them to life for my  colleagues to better understand them through flowchats and diagrams.
It is easy to use and allows you to update diagrams in real time and manipulate  those made by others.

**What do you dislike about Gliffy?**

No major issues with Gliffy as it's been a great option for our business but would be  great if they have more pre-made diagrams that we can manipulate and utilize to suite our business needs.

**What problems is Gliffy solving and how is that benefiting you?**

Illustrating complex ideas has been made easier through this mind mapping solution thus saving us lots of time.
Organization of our business processes and visualizing them has helped increase in productivity.

**Official Response from Samie Kaufman:**

> Hi Tracy! Thanks for taking the time to review — I'll be sure to elevate that you're looking for more business process templates to the team. :) If you have any particular requests or ideas for templates, please let me know!

  ### 22. Process mapping, flowchart and Diagrams by use of Gliffy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah W. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Gliffy?**

- It has ease these processes that were deemed hard easy in that creating flowchart or diagram has now become easy and on your fingertips.

-you can visualize anything you are thinking of and make it come to life

**What do you dislike about Gliffy?**

There is absolutely nothing to dislike about Gliffy, infact it has a unique and user friendly prebuilt GUI and UX design to help you during tool alignment

**What problems is Gliffy solving and how is that benefiting you?**

- Presentation
We've mever uad quite a unique presentation like we do now by use of Gliffy

- Communication
Communication has been made easier by use of visual aid that are realistic in nature and this has boosted both our performance and Confidence

  ### 23. Easiest and fastest tool for maps and flowcharts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura B. | Financial advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Gliffy?**

Its one of the easiest tool I've foubd for making maps, flowcharts qnd general diagrams.

It allows us to seamlessly collaborate so anyone in our team can add, edit and manipulat diagrams made by others.

I like that i can update all my diagrams in real time.

**What do you dislike about Gliffy?**

Glis working very well for me even more than I expected. Sm a very satisfied user so I've no dislike to report on.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy helps me to create flowcharts and maps tgat help me to communicate our business operations, strategic plans abd company perfomance when discussion with colleagues or presenting to potential clients.

**Official Response from Samie Kaufman:**

> Hi Laura! Awesome to hear that your team is able to collaborate with Gliffy. We're excited to keep investing in these features this year! Thanks again for your review. :) 

  ### 24. Gliffy is a Reputable Approach for Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cliff D. | Systems Developer , Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Gliffy?**

Gliffy is a speedy approach for mind mapping, where intelligent communication is well enhanced.
Besides, Gliffy uses various standalone diagrams, which are functional tools for efficient professional discussion.

**What do you dislike about Gliffy?**

Gliffy is an executive avenue for suitable brainstorming, and this enhances updated documents and information

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy focus on professional mind mapping, which is a well engaged avenue for collaboration.
Different flowcharts and diagrams are used to bring a concrete work performance

  ### 25. Barn Hunt Judge (dog sport) uses for course design

**Rating:** 5.0/5.0 stars

**Reviewed by:** Art O. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2022

**What do you like best about Gliffy?**

The ability to layer is very important to me. Glifffy is the only software I found that allows this easily.

**What do you dislike about Gliffy?**

I use it over a DSL connection, so it's slow. The lack of ability to organize files (like in Windows File Explorer) is a nuisance, as files can't be moved among folders.

**What problems is Gliffy solving and how is that benefiting you?**

I had a technical problem and Gliffy support solved it within hours. I was very satisfied with the response.

  ### 26. My 2 years of experience with Gliffy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raymond N. | Branch Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about Gliffy?**

It makes it extremely easy to build diagrams.
It is easy and fast to implement and set up.
It has a very intuitive and user-friendly interface.
Offers most absolute online diagramming tools which gives someone the ability to make UML diagrams, flowcharts, etc.

**What do you dislike about Gliffy?**

There is nothing to dislike about Gliffy. It meets my expectations.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is an excellent and exceptional tool for building diagrams.
It is simple and very easy to use.
It is highly customizable to suit your needs.
Great and responsive customer support team.
It is cost effective.

  ### 27. Sharing my remarkable experience with Gliffy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Avril M. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about Gliffy?**

I really love how it is easy and fast to jump in and start diagramming with Gliffy.
It provides freedom to create whatever I'm looking for.
Very easy and simple to use and allows you to update diagrams in real-time.

**What do you dislike about Gliffy?**

I got no major issues with Gliffy. It has been of great help to our company and it meets our expectations.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is a robust and powerful tool for diagramming and mind mapping.
It supports all the UML elements i require.
Very easy and fast to get started with.
It's a web-based tool.

  ### 28. Diagramming with Zero learning curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandra  N. | Supervisor , Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Gliffy?**

It's very easy to navigate, you don't need to be an expert to start creating diagrams. 
Keeps all your data and information secure from any security breaches. 
It's accessible from any device so long as there's Internet connection. 
The  team is always ready to assist whenever help is needed.

**What do you dislike about Gliffy?**

It really meets my expectations hence I don't any dislikes about Gliffy.

**What problems is Gliffy solving and how is that benefiting you?**

Helpful collaboratively on projects with teams with a shared workplace where you can work together to enhance teamwork.

**Official Response from Samie Kaufman:**

> Thanks so much for your review of Gliffy, Sandra!

  ### 29. Gliffy for Multiple Entities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Joseph C. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2023

**What do you like best about Gliffy?**

Gliffy is simple and can get the job done for any visualizations needed. Best part about Gliffy is the ease of use.

**What do you dislike about Gliffy?**

Diagramming features could be better. More education and updates would add more value.

**What problems is Gliffy solving and how is that benefiting you?**

It gives our organization ability to visualize structures before they occur in a professional and presentable way.

  ### 30. The program is pretty simple to use. After figuring it out things are quite simple to manipulate.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valerie A. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Gliffy?**

Easy to use, can make charts public and update in real time. We have an account that allows up to 10 users. That's a nice feature. We can share the same account and access/manipulate charts others have made.

**What do you dislike about Gliffy?**

Not really anything I don't like. Sometimes the lines are hard to get into the correct spot but nothing that's too much of an issue.

**What problems is Gliffy solving and how is that benefiting you?**

Our IT department uses it for flow charts and I use it for our company org charts.

  ### 31. Bring your workflow, diagram, and processes to life.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick. L. | Biotechnology, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Gliffy?**

It's easy to use and does not require stopping your production workflow to get your staff up to speed. It doesn't pull the workflow down locally to edit it, and keeping it within the page during editing really helps limit version issues.

**What do you dislike about Gliffy?**

I can't think of a downside; everything works well for me, and I have no dislikes.

**What problems is Gliffy solving and how is that benefiting you?**

The pre-made templates offer an excellent foundation for visualizing typical business discussions. They include basic, professional-looking flowcharts and organizational charts. The intuitive flash interface makes it easy to learn for beginners.

  ### 32. Simple and useful.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Gliffy?**

I like that Gliffy is simple to use, works great for wireframing the wireframing I do with it (without over-complexifying), enables pretty pictures, and is web-based.

**What do you dislike about Gliffy?**

Sometimes it can be glitchy when trying to add external graphics into diagrams. Also, some people may require more customization in their diagrams that I don't need.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy makes wireframing really easy, so I can focus on the work I need to do vs. dealing with too many options and complex customizations I typically don't need.

**Official Response from Samie Kaufman:**

> Hi! Really cool to hear that you're using Gliffy for wireframes. I'll pass over to our product team that you're seeing some glitchiness with images added — may be something we can look into. Thanks for taking the time to review Gliffy!

  ### 33. Nice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Gliffy?**

the easy way of drawing, draggin and dropping objects.

**What do you dislike about Gliffy?**

It does not build correctly svg images..

**What problems is Gliffy solving and how is that benefiting you?**

The most tools of drawing on internet are incomplete and hard to use.

**Official Response from Samie Kaufman:**

> Hi there! Thank you for your feedback — I will review our import and export functionality to look for opportunities to improve our SVG images and shapes. I appreciate your review!

  ### 34. Great piece of web software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ritchie J. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Gliffy?**

I use gliffy to visualise systems I put together for clients, and I like it, so precise to use.

**What do you dislike about Gliffy?**

Nothing really comes to mind. It's pretty perfect for my needs.

**What problems is Gliffy solving and how is that benefiting you?**

Visually layout studio / system design to easily show clients and help them use our products.

  ### 35. ULM/API Diagramming,Technical & Non-Techinical Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robyn A. | Account Executive Mid-Market, Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Gliffy?**

-One page communication for all stakeholders providing all relevant information for project. 
-Clear process for troubleshooting and improvement cross-functional communications.
-Secure and clear documentation. 
-Effective collaboration and workflow.
-Easy to understand.

**What do you dislike about Gliffy?**

The more I use it the deeper I understand and like it.

**What problems is Gliffy solving and how is that benefiting you?**

Creating and structuring ideas as well as sharing them before implementing.
Smooth work delegating.
Easy to identify potential problem.
Simple to understand the structure of database.
Work is easy manageable from any location .

  ### 36. ZACK URBANY GLIFFY REVIEW

**Rating:** 4.0/5.0 stars

**Reviewed by:** Zack. U. | Sales development manager, Computer & Network Security, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Gliffy?**

We use gliffy to create diagram and process flow in our organization.
It also offers low cost solution compared with other competitors.
Has clean visual interface and objects.

**What do you dislike about Gliffy?**

I have no major flaws concerning this great platform.

**What problems is Gliffy solving and how is that benefiting you?**

It has provided inbuilt diagram that has helped us to easily create our diagram

  ### 37. Gliffy is an excellent visual flow tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Gliffy?**

It helps me to visualize data flows and organizational elements

**What do you dislike about Gliffy?**

I have not found to many downsides, but I think it could be helpful if the arrow changes were easier to find

**What problems is Gliffy solving and how is that benefiting you?**

It helps me to visualize data flows and integrations. It builds clear, concise data flows that are more easily distributable than other forms of data functions

**Official Response from Samie Kaufman:**

> Thanks for your review! I am passing your feedback about the arrowheads on our connector tool along to the team. :) 

  ### 38. Great Diagram Drawing Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2023

**What do you like best about Gliffy?**

Easy to use and professional-looking diagrams. Like the web-based nature of the application. This app is much easier to use than the readily available alternatives.

**What do you dislike about Gliffy?**

Occasionally crashes. Doesn't automatically save very often. It'd be nice to have more premade diagrams to utilize. Overall however, no major issues with the service.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy enables to me to create useful and high quality diagrams and schematics to utilize when discussing items with colleagues and crafting presentations to customers.

**Official Response from Samie Kaufman:**

> Hi there! I'm really glad you've found Gliffy so easy to use — that's been our goal from day one! Thanks for taking the time to review us. :)

  ### 39. Professional-quality flowchart software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie B. | Senior Electrical Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2022

**What do you like best about Gliffy?**

The wide range of pre-designed shapes and symbols that can be customized with different colors, fonts, and formatting options

It supports import and export of diagrams and charts in a variety of formats, including PDF, PNG, and JPG

**What do you dislike about Gliffy?**

I have access to a range of templates for creating flowcharts, mind maps, and org charts but not for creating all types of diagrams

**What problems is Gliffy solving and how is that benefiting you?**

Creation of professional-quality diagrams and charts and helps my team also work together on these diagrams and charts using real-time commenting

  ### 40. An Exceptional Software for Drawing Diagrams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beverly W. | Development Manager, Utilities, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about Gliffy?**

The capabilities of Gliffy have been exceptional.
This diagram drawing software is easy to implement and highly reliable.
It has the most impressive and resourceful support team.

**What do you dislike about Gliffy?**

I enjoy everything when using Gliffy. 
Its capabilities are exceptional.
I do not dislike anything about this amazing software.

**What problems is Gliffy solving and how is that benefiting you?**

This software is fantastic when it comes to making drawings.
It has an exceptional interface.
I like the reliability of this software.

**Official Response from Samie Kaufman:**

> Beverly, thank you so much for your review! I passed your comments along to our awesome support team — that was a huge complement and made our day to hear. :)

  ### 41. Excellent tool for research students

**Rating:** 5.0/5.0 stars

**Reviewed by:** Osama H. | PhD research student / Professional civil engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2023

**What do you like best about Gliffy?**

A simple yet powerful tool for creating different types of programs.

**What do you dislike about Gliffy?**

Need additional libraries (  project management - customer journey ..etc) .

**What problems is Gliffy solving and how is that benefiting you?**

I have created most of my PhD research diagrams and charts using Gliffy.

  ### 42. Gliffy Software as Wireframing, UML Diagramming and Website Building GURU

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priyanka D. | Talent Acquisition Specialist- IT Recruiter , Machinery, Enterprise (> 1000 emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Gliffy?**

It has simple settings for DevOps to design, build and program websites.Possession of pre-designed shapes and icons. Ease of importing and exporting diagrams, pages and charts e.g JNG, PNG/JPEG & PDF'S. Support UML diagramming (design tools automations) and many more.

**What do you dislike about Gliffy?**

Gliffy might be a bit tricky to new user though Self-explanatory WYSIWYG tool.

**What problems is Gliffy solving and how is that benefiting you?**

Reliable website creation, application development and UML diagramming services on fingertips.

  ### 43. Gliffy is intuitive , easy to use , and gets the job done.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Gliffy?**

I use Gliffy a lot for block-flow diagrams to illustrate team processes and procedures. In that context, it is intuitive and a lot more efficient to use than MS PowerPoint for example.

**What do you dislike about Gliffy?**

I wish there can be more functionalities when exporting Gliffy files into PNG or JPEG, for example, the ability to select only a portion of the graph to export. 
I like to be able to name layers than the default L0, L1, etc. convention.
Also the ability to have fine positional control when moving a "single selected item"; I can only use the mouse drag. I can use the keyboard arrow keys to move if more than one item is selected.

**What problems is Gliffy solving and how is that benefiting you?**

The utility to make block-flow diagrams, i.e., flowcharts,  and illustrate functional and operational processes and procedures to my team. 
I find these graphics to be invaluable.

  ### 44. Our new go-to for internal design diagrams.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dean F. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Gliffy?**

Gliffy's strength is the ease with which diagrams can be edited cleanly. Links between components adjust properly when things are dragged around, saving a lot of time.

**What do you dislike about Gliffy?**

For very specific use cases like some UML diagrams, we do still prefer specialized software like Astah - but most of our documentation needs are well met by Gliffy.

**What problems is Gliffy solving and how is that benefiting you?**

When designing project architecture, we update a handful of diagrams frequently and share them often. By using Gliffy on Confluence we get version control and collaboration, and save a lot of time.

**Official Response from Samie Kaufman:**

> Thanks for updating your review, Dean! 

  ### 45. Friendly and pleasant to use. High quality output.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roland L. | Business developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Gliffy?**

Infinite canvas. Just-right choice of options.

**What do you dislike about Gliffy?**

Some unexpected behavior when reusing objects.

**What problems is Gliffy solving and how is that benefiting you?**

Analysis of problems.Representation of business and technical flows.

  ### 46. Really intuitive and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Gliffy?**

I had previously tried multiple times to design and catalogue SOPs for my business in Word, Excel and other software platforms. After many hours of struggling, I decided to do a bit more research and came across Gliffy. Since downloading Gliffy it has been easy and efficient to map out and produce SOPs and logic charts. I highly recommend this software.

**What do you dislike about Gliffy?**

I don't have any complaints about it at all. Maybe having some flowchart template blocks could be helpful.

**What problems is Gliffy solving and how is that benefiting you?**

Flowcharts and logic charts to distil complex decision-making into simple steps.

  ### 47. “”I Can’t Do Without Gliffy!””

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edgar M. | Director of Facilities , Construction, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2023

**What do you like best about Gliffy?**

I have integrated Gliffy with Atlassian software which allows me to seamlessly create project documentations online.

**What do you dislike about Gliffy?**

Unavailability of existing iOS mobile application is the only slight issue on my end.

**What problems is Gliffy solving and how is that benefiting you?**

It has enabled us to communicate visually in my organization.

Ease online diagramming, sharing charts with anyone across multiple channels and collaborate on diagrams.

  ### 48. A Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue L. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Gliffy?**

I love that Gliffy helps me to create wireframes for websites that look professional. So I can show it to clients without being embarrassed.

**What do you dislike about Gliffy?**

Some parts of Gliffy took a little while to learn. I also would have liked a little more space to create a wireframe for a website.

**What problems is Gliffy solving and how is that benefiting you?**

Gliffy is allowing me to take pictures of wireframes that our team has drawn by hand and create a more formal looking wireframe. I'm then able to share this wireframe with clients and the web developers.

  ### 49. Gliffing Diagrams Online for 24/7/12/365

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ann K. | Senior Media Relations Manager, Non-Profit Organization Management, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about Gliffy?**

Gliffy streamlines project management with the help of flowcharts and diagrams.

No coding is required since it only encompasses drag and drop functionality.

**What do you dislike about Gliffy?**

For the entire time that I have ever turned on to Gliffy, I have never had any drawbac.

**What problems is Gliffy solving and how is that benefiting you?**

Allows me to offer vital visualizations to my juniors when managing projects.

**Official Response from Samie Kaufman:**

> Thanks so much for taking the time to review us, Ann!! So glad to hear you're loving every minute with Gliffy. :) 

  ### 50. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Gliffy?**

I like the freedom it provides to create whatever I am looking for and the ability to move things around quickly.

**What do you dislike about Gliffy?**

Sometimes switching between functions does not change and will move stuff. Then I have to move it back.

**What problems is Gliffy solving and how is that benefiting you?**

We utilize it for org chart creation.


## Gliffy Discussions
  - [What is Gliffy used for?](https://www.g2.com/discussions/what-is-gliffy-used-for) - 1 comment, 1 upvote
  - [How much does gliffy cost?](https://www.g2.com/discussions/how-much-does-gliffy-cost) - 1 comment
  - [What is gliffy diagram in Confluence?](https://www.g2.com/discussions/what-is-gliffy-diagram-in-confluence) - 1 comment

- [View Gliffy pricing details and edition comparison](https://www.g2.com/products/gliffy/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-15+00%3A01%3A20+-0500&secure%5Bsession_id%5D=a6670791-3e8d-4df3-92c5-ed2e3ea55577&secure%5Btoken%5D=1afc6ea0441f61eb5deb9b8d4ce0943686bd4213aacaf0339a6a4c9afbbd7815&format=llm_user)
## Gliffy Integrations
  - [Confluence](https://www.g2.com/products/confluence/reviews)

## Gliffy Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Design Tools**
- Drawing
- Marker Colors
- Mind Mapping
- Templates
- Drag-and-Drop

**Collaboration Tools**
- Notes and Comments

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Communication Tools**
- Commenting

**Visual Tools**
- Styles and Themes
- Image Import
- Custom Icons

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Integrations**
- Sharing

**Mind Map Availability **
- File Formats
- Cloud Storage Integration

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Software Offering**
- In-Browser

**Agentic AI - Mind Mapping**
- Autonomous Task Execution
- Decision Making

**Agentic AI - Collaborative Whiteboard**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning

## Top Gliffy Alternatives
  - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,679 reviews)
  - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (676 reviews)
  - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,129 reviews)

