--- title: Gleantap Reviews meta\_title: 'Gleantap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how Gleantap works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Gleantap Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. [(5 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669858&qs=pros-and-cons#reviews) Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669837&qs=pros-and-cons#reviews) Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291219&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251921&qs=pros-and-cons#reviews) Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251914&qs=pros-and-cons#reviews) Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291292&qs=pros-and-cons#reviews) Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. [(3 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2320253&qs=pros-and-cons#reviews) Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2364184&qs=pros-and-cons#reviews) Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2191082&qs=pros-and-cons#reviews) Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291199&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gleantap ##### 1. Automation Features Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. [ See 5 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669858&qs=pros-and-cons#reviews) See Related User Reviews ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you like about Gleantap? We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ##### 2. Automation Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669837&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ![Marisa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa R.") MR Marisa R. Small-Business (50 or fewer emp.) 4.0/5 "Great customer service and product!" What do you like about Gleantap? Our agency has had great experience using Gleantap for our clients, with ease and number of features available for automation and drip campaigns. We'v ##### 3. Customer Support Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291219&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.") SD Sarah D. Mid-Market (51-1000 emp.) 5.0/5 "Great customer support" What do you like about Gleantap? The customer support is extremely helpful. I freelance and my client uses them. We were having issues with segmentation and they went above and beyond ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Sagar/Rehan have been a big help in building out our CRM and integrating into our booking software." What do you like about Gleantap? Rehan and Sagar have been very helpful and responsive. ##### 4. Ease of Use Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251921&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you like about Gleantap? I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segme ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ##### 5. Features Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251914&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you like about Gleantap? I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segme ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you like about Gleantap? We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the ### 5 Cons or Disadvantages of Gleantap ##### 1. Learning Curve Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291292&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 2. Difficult Setup Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. [ See 3 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2320253&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 3. Difficult Learning Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2364184&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 4. Not Intuitive Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2191082&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. Small-Business (50 or fewer emp.) 5.0/5 "Seamless CRM Integration with Mindbody and Phone Number Retention" What do you dislike about Gleantap? Setting up forms can be a bit clunky and doesn't seem to be designed with the average user in mind. ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. Small-Business (50 or fewer emp.) 5.0/5 "Gleantap Automates My Campaigns" What do you dislike about Gleantap? Wish it was more intuitive for customers to create campaigns on our own. This is the nature of this technology, its very granular. Its not their fau ##### 5. Software Glitches Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291199&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great comprehensive product and easy to use" What do you dislike about Gleantap? On the workflow screen the workflows lines should show they are connected to the next box if split above into yes and no. Can be a bit glitchy on flow ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ View All Alternatives ](https://www.g2.com/products/gleantap/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/21/2025 "Great comprehensive product and easy to use" 5/5 What do you like best about Gleantap? Easy integration and easy to setup worksflows Review collected by and hosted on G2.com. What do you dislike about Gleantap? On the workflow screen the workflows lines should show they are connected to the next box if split above into yes and no. Can be a bit glitchy on flow screen and seeing it all in one window. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Automated marketing messaging based on member behaviour Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marisa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa R.") MR Marisa R. Marketing Director Small-Business (50 or fewer emp.) 8/1/2025 "Great customer service and product!" 4/5 What do you like best about Gleantap? Our agency has had great experience using Gleantap for our clients, with ease and number of features available for automation and drip campaigns. We've also had great success keeping our CTRs up! Review collected by and hosted on G2.com. What do you dislike about Gleantap? there is no downside as of right now. very happy. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Connecting with our paid members and converting prospect members. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/7/2025 "Sagar/Rehan have been a big help in building out our CRM and integrating into our booking software." 4/5 What do you like best about Gleantap? Rehan and Sagar have been very helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about Gleantap? We have trouble with integration data from time to time. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? CRM and Email Campaigns Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Val N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Val N.") VN Val N. Member Mid-Market (51-1000 emp.) 9/23/2024 "Gleantap is great" 5/5 What do you like best about Gleantap? The unlimited options for automations. Coming from Gymsales that has been the best addition to add. We were unable to do past due automations Review collected by and hosted on G2.com. What do you dislike about Gleantap? We do not dislike anything about the product Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Automations and also the ability to have AI Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JP Jennifer P. Small-Business (50 or fewer emp.) 5/5/2024 "Onboarding wiht Glean Tap has been wonderful so far!" 4.5/5 What do you like best about Gleantap? I like how customizable it has been so far! Nate has been really great to work with. Review collected by and hosted on G2.com. What do you dislike about Gleantap? So far nothing we have done with Gleantap has been disappointing. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Being able to customize our set up the way we want it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stephanie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie M.") SM Stephanie M. Engineering Manager Computer Software Mid-Market (51-1000 emp.) 6/27/2023 "Would have loved an easier way to trial & do some self-exploratory however, it has a lot of promise" 4/5 What do you like best about Gleantap? Customer Service is definitely one thing that stood out positively. Not only were they quick to respond, but also proactive in addressing any technical and marketing queries when we were trying the tool. Review collected by and hosted on G2.com. What do you dislike about Gleantap? The platform could benefit from offering a free trial period and more custom reporting options. Other than that, nothing stands out. It's a promising tool that people should check out it suits their needs. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? The following are the main problems we explored Gleantap to solve based on their abilities: \* Form and page creation capabilities for capturing leads and surveying customers. \* Review management to boost your online reputation. \* Automated or two-way text and email communication options. Of the three, the main reason we trialled the tool was for the Automated or two-way text and email communication options. We wanted to see if there was the ability to smoothly integrate with our platform to add this functionality to our main offering. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/27/2023 "Should be better" 2.5/5 What do you like best about Gleantap? easy 2 way call and sms system landing pages Review collected by and hosted on G2.com. What do you dislike about Gleantap? automations are buggy and unreliable email system limitations - can't send to entire list Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? creating multiple pipelines Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/22/2018 "Wide-Open Untapped Channel" 5/5 What do you like best about Gleantap? The immediacy - engagement in a call-to-action from a text message is fast. Review collected by and hosted on G2.com. What do you dislike about Gleantap? The character limit - it can be challenging to keep the message under 160. Review collected by and hosted on G2.com. Recommendations to others considering Gleantap: Don't limit your use to the just basic notifications or an occasional offer. Use the segmentation and targeting features of many of the platforms available. Set up custom lists. And use it! Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Client notifications, lead generation, surveying, client loyalty, new customer development. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 12/12/2017 "Affective and fast" 3.5/5 What do you like best about Gleantap? Easy to use and install. Affective in adding to email marketing. Review collected by and hosted on G2.com. What do you dislike about Gleantap? I wish I could create the same message that would be send via SMS and email at the same time. Review collected by and hosted on G2.com. Recommendations to others considering Gleantap: Great way to supplement marketing strategy Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Fast and effortless sms marketing. Immediate consumer response, often more effective then email Review collected by and hosted on G2.com. 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