Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"I really appreciate the invoice ingestion!"
5/5
What do you like best about Glean.ai?

I have experience with multiple AP automation vendors, and Glean is by far the best in terms of invoice ingestion and usability. I changed from another vendor seamlessly in one accounting period. Their support group was easy to work with, and it integrated seamlessly with QBO. Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

I didn't really see any significant downside. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Glean - outstanding AP product for Finance Teams"
5/5
What do you like best about Glean.ai?

I have liked the following in using Glean:

- Smooth transition from bill.com: In less than a week we were up and running with support from our Cassie in CS.

- Saves time: the process of a bill being submitted to our AP inbox, the bill being automatically uploaded into glean, the invoice details being read, and auto routed to the approver has saved us 50% of a full-time headcount cost (and not to mention reduced mistakes).

- Easy to use UI: I felt like when we were using bill.com it was like going into an accounting software. With glean - the carts and interface is very easy to use so that both the finance team and budget owners can find information very quickly.

- Gleans allow us to be on track of our vendors and have a baseline for contract negotiations - which has already saved us a significant amount of money on software contracts

- The automation on accruals and prepaids is saving us additional time in the close - the company is dead on in finding the pain points and manaul financial processes and automating.

Overall, Our finance team has been very pleased with Glean and has provided us with a strong ROI in terms of time and dollars saved. Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

There was a brief period of time where the software was slightly laggy for a couple of days - but the Company has since upgraded their servers and this is no longer an issue. Review collected by and hosted on G2.com.

Joe G.
JG
Joe G.
Mid-Market (51-1000 emp.)
"insightful and smart AP"
5/5
What do you like best about Glean.ai?

Automated gleans tell me why a bill is greater or less than it was previously, when we are over/under budget, when we've removed or increased seat counts or applicable consumption metric related to the vendor bill.

automated amortization and accruals has been a game changer. makes approvals quick and easy - love the ability to drill down into spend and see spend by department or at the company level. Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

I have no current dislikes about using Glean or interacting with the team, they are helpful and quick to respond whenever we need anything. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"No other product on the market like Glean!"
5/5
What do you like best about Glean.ai?

- CS is very quick to respond to questions and is open to hearing our feedback

- our AP review cycle has become much more efficient since switching to Glean

- automated accruals and prepaids have the potential to clean up our month-end accounting processes

- overall great UI, we've received positive feedback from other users of the product outside of Finance Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

- there are some hurdles to overcome, specifically regarding how the prepaid amortization entries are being booked in QBO - CS has been responsive, and the product team is actively working to make improvements.

- We had some sync issues initially, most of which were resolved within the first month of adoption. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Love!"
5/5
What do you like best about Glean.ai?

Glean makes it easy to find information internally. I can easily see company news or search a subject to find any pertaining resources. This was much needed for us. Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

I have no complains. Glean has made it so much easier for me to find resources I need internally. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Time saving automation for invoicing"
5/5
What do you like best about Glean.ai?

Glean allows us to track expenses in one place. It automatically takes invoices sent via email and collects them, adds them to the GL, notifies approvers and allows tracking of payment seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

Not much to dislike here, they are a young company that continues to push useful features and receives feedback well. Excited to see what they are going to build next. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Puts me in control as a solo founder"
5/5
What do you like best about Glean.ai?

- Glean is quite intuitively designed; as a solo founder with a limited financial planning background, it's pretty easy for me to use Glean without getting frustrated or committing to a long learning curve

- Automations make it even quicker (i.e. it pulls payment details off the invoice very reliably, as well as payment dates) so I can spend like a few minutes a week instead of an hour every few days getting payments organized

- The intelligence engine, the "Gleans", are a helpful like discipline check for me; I've caught a few invoices that didn't make sense or were too high by glancing at the Gleans Review collected by and hosted on G2.com.

What do you dislike about Glean.ai?

- It's early and they seem to ship new features frequently; I'm excited for more automation and for improved delegation to Dept. heads and team leads Review collected by and hosted on G2.com.