---
title: Glance Reviews
meta_title: 'Glance Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how Glance works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 23
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Glance Reviews
**Vendor:** Glance  
**Category:** [Co-Browsing Software](https://www.g2.com/categories/co-browsing)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 23
## About Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.



## Glance Pros & Cons
**What users like:**

- Users find the **ease of use** of Glance particularly helpful for authorizing and reviewing claims payouts efficiently. (1 reviews)


## Glance Discussions
  - [What is glance product?](https://www.g2.com/discussions/what-is-glance-product)
  - [What is glance CDN?](https://www.g2.com/discussions/what-is-glance-cdn)
  - [What is glance motion technology?](https://www.g2.com/discussions/what-is-glance-motion-technology)
  - [What does Glance software do?](https://www.g2.com/discussions/what-does-glance-software-do)

- [View Glance pricing details and edition comparison](https://www.g2.com/products/glance-glance/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+10%3A37%3A34+-0500&secure%5Bsession_id%5D=fbd27fcc-b67d-46db-80b2-03f3ea105f59&secure%5Btoken%5D=5d1203abdff8ad04959cc7d44ee9a75a71905266bb79bbe9e8d917b13af7a8a1&format=llm_user)

## Glance Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Presenter Tools**
- Live Preview
- Notifications Blocker
- Remote Control
- Switch Presenter

**ServiceNow Apps**
- ServiceNow Integration
- Value

**Administration**
- Access Control
- Web Page Navigation
- Real Time Assistance

**Agentic AI - Salesforce AppExchange Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Conferencing Options**
- Group Live Chat
- Audio Conferencing
- Video Conferencing

**Security**
- Data Security
- Data Masking

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Application Tools**
- Password Protection
- Recording
- In-Browser Application

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Agentic AI - Screen Sharing**
- Decision Making

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Session Recording
- Session Transfer
- File Sharing

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Remote Device Control

## Top Glance Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,947 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,526 reviews)
  - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) - 4.2/5.0 (16,579 reviews)