Emily H.
EH
Emily H.
"Efficient Fundraising with Easy Setup"
5/5
What do you like best about Givebutter?

I really like how Givebutter makes everything so easy. Selling tickets, tracking items, and collecting money were all straightforward, and I didn't have to deal with entering credit card details as they were loaded and processed automatically. The funds being deposited the next day was a huge plus. I also found it super useful being able to upload and duplicate events easily, like not having to reenter all the information for a recurring event. This saved a lot of time and made setup fast, like for an event, it took just thirty minutes. Overall, it just felt effortless to use Givebutter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The online auction was still pretty tedious with a lot of buttons and was time-consuming. It would be easier if there were more automated ways like using drop-downs to avoid manual entry. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Emily, this was so wonderful to read! ๐Ÿ’›

We're thrilled that Givebutter helped simplify everything from ticket sales and payment processing to setting up recurring events. Hearing that an event could be up and running in about 30 minutes is music to our ears. ๐Ÿ˜Š

Thank you as well for the feedback on the auction experience. We appreciate you sharing your ideas, and we're grateful to be part of your fundraising journey!

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Reliable, User-Friendly Fundraising with Powerful Tracking and Texting"
5/5
What do you like best about Givebutter?

My organization just hosted a fundraising campaign raising awareness about our 10 Year Anniversary. Givebutter has been a reliable resource and the dashboard is user-friendly. It has been a breeze to login and the software performance is top-tier. I love how much information you can enter to track communications and demographic details. We started out with the free plan but was able to raise enough funding to upgrade to the text feature. The text feature was a bonus for our fundraising campaign because we were able to reach our donors through an alternate communication pat to raise funds they may have gone untapped without it. Support has been amazing and they send our frequent emails about tips to maximize software usage and webinars on how to improve your fundraising efforts. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

It would be helpful is payouts were setup automatically maybe on a monthly basis. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you for sharing this! ๐Ÿ’›

Congratulations on your organization's 10-year anniversary! We're honored that Givebutter could play a small part in helping you celebrate such an important milestone.

It's wonderful to hear that text messaging helped you connect with new donors and expand your reach, and we're so glad you've found the platform easy to use along the way. We also appreciate the feedback on automatic payouts and will keep it in mind as we continue improving the platform.

Thank you for all the incredible work you do, and we're cheering you on for many more years of impact! ๐Ÿ˜Š

Verified User in Fine Art
AF
Verified User in Fine Art
Small-Business (50 or fewer emp.)
"Affordable, Intuitive Platform That Makes Fundraising and Transactions Easy"
4.5/5
What do you like best about Givebutter?

Affordability, integration of existing products, easy to raise funds and complete transactions, UX, responsive customer service. Our small non-profit does not have a full-time staff member so it has been helpful to spend less while raising more. It is a more intuitive platform than our previous CRM. Additionally, we are seeing greater membership retention and presale tickets. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

As a CRM replacement, it has been difficult to input our membership levels and separate mailing lists based on interests. Additionally, for recurring events it has been difficult to not have the option to time tickets for specific days. We sell art and merchandise through givebutter tickets but would appreciate an option to add sales tax too. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you for such a thoughtful review! ๐Ÿ’›

Hearing that Givebutter has helped your organization spend less while raising more is exactly what we hope for, especially for small nonprofits doing incredible work with limited resources. We're also thrilled to hear you've seen improvements in membership retention and presale ticket sales!

Thank you for sharing your feedback on membership management, mailing lists, timed tickets, and sales tax as well. Insights like these help us continue improving the platform for organizations like yours.

We're grateful to be part of your fundraising journey and wish you continued success! ๐Ÿ˜Š

Cynthia Z.
CZ
Cynthia Z.
Development Director
Small-Business (50 or fewer emp.)
"4+ years and I'm still a fan"
5/5
What do you like best about Givebutter?

As a user, it seems that Givebutter has a culture of innovation, and it shows in their continuous addition of features, as well as their webinars and programs. I also really appreciate the responsiveness of their customer support. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The only things I can think of are minor, like the ability to change the font in donation thank you emails. Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

Thanks for this review, Cynthia! We are currently updating the ability to manually enter cash and check donations and expect the upgrade to be released in early Nov. 2023. ๐ŸŽ‰

Stephenie L.
SL
Stephenie L.
Physical Therapist
Small-Business (50 or fewer emp.)
"Easy, Intuitive Fundraising Setup with Smooth Donor Interactions"
5/5
What do you like best about Givebutter?

No fees for non-profits. Easy to set up. Flexible editing. Fairly intuitive design. Easy to interact with donors to thank them for their contributions. Ability to share ownership/editing with a partner. No issues with lag time or crashing. Payment integration was doable for a beginner. We did not access AI/intelligence features as part of our fundraising campaign. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

It was easy to navigate for a beginner in a hurry to open a campaign! Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Aww, thank you, Stephenie! ๐Ÿ’› We're so glad everything went smoothly for you. Wishing you all the best, and thanks for choosing Givebutter!

Kyle D.
KD
Kyle D.
President & Founder
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Perfect for small nonprofits"
5/5
What do you like best about Givebutter?

With the new workflow automations, accounting integrations, and other new features, we've genuinely saved hours of time and sanity. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

More robust reporting options would be very helpful to quickly get key stats, like donor retention, we can take action on Review collected by and hosted on G2.com.

Response from Amber Ferrero of Givebutter

Thanks so much for taking the time to write a review, Kyle! We love hearing that Givebutter is saving you time AND money.

Archiving campaigns is a planned feature! We'll be sure you're subscribed to updates in our feature request portal.

Mindy G.
MG
Mindy G.
Data and Outcomes Specialist
Small-Business (50 or fewer emp.)
"We LOVE Give Butter and all the features that keep getting added!"
5/5
What do you like best about Givebutter?

Now having done multiple events with Give Butter, it has made our event tracking SO much easier. We are able to balance accounts and match up attendees with the seating feature. I have referred any non profit in the market I can to Give Butter! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

None at this time comes to mind. I am so excited to use the new live auction feature at our next event! Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this, Mindy! ๐Ÿ’› It sounds like youโ€™re really getting things organized, thatโ€™s awesome!

We appreciate your feedback about the card reader and live auction features. I also wanted to share that you can actually collect payments right from the mobile app without a card reader by using our Tap to Pay option. Itโ€™s a great alternative for on-site transactions. I completely understand how important those tools are during events, and Iโ€™ll be sure to pass your thoughts along to our team as we continue improving both areas.

If you ever need help with setup or want to chat through auction options, feel free to reach out anytime at support@givebutter.com. Weโ€™re always happy to help!

Patty L.
PL
Patty L.
Communications Coordinator
Small-Business (50 or fewer emp.)
"Givebutter Replaced Three Tools and Centralized Our Operations"
4.5/5
What do you like best about Givebutter?

I like that Givebutter integrates almost every aspect of our organization. This allowed us to replace three separate products we were using that weren't talking to each other. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I wish it had volunteer hours tracking and a two-way sync with QuickBooks. Currently, we have to use an outside product to track our volunteer hours. The problems we run into with Quickbooks are lack of check number and deposit date synching, changes made to Givebutter transactions after sync don't re-sync, and changes made to transactions in QuickBooks don't update Givebutter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Hi Patty, thank you so much for sharing this ๐Ÿ’›

Weโ€™re so glad to hear Givebutter has helped bring everything into one place and replace multiple tools for your team. Thatโ€™s exactly what we aim for ๐Ÿ˜Š

We also really appreciate you calling out the need for volunteer tracking and improvements with QuickBooks sync. Thatโ€™s super helpful feedback, and Iโ€™ve shared it with our team.

Thanks again for being part of Givebutter! โœจ

Info A.
IA
Info A.
Small-Business (50 or fewer emp.)
"Streamlined Donor Management with Givebutter"
4/5
What do you like best about Givebutter?

I use Givebutter for donor management in our 501c3 animal rescue. I love the features like pathways, emails, and texting, which help maintain communication with donors, regardless of donation size. The organization of donors has improved significantly, as everything is now in one easy-to-access place. The ease of use and customer service stand out for me. The platform makes it quicker and easier to communicate with donors. Setting up our organization was incredibly easy on Givebutter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We have had a hard time getting our current contact list transferred over to Givebutter. It is difficult to translate the spreadsheet from Mailchimp to the exact format Givebutter needs, especially with 5,000 subscribers. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

What a wonderful review, thank you so much for sharing it! ๐Ÿ’›

We're so happy to hear that Givebutter has helped streamline your donor management and made it easier to stay connected with supporters of all giving levels. It means a lot to know that features like Pathways, email, and texting have helped bring everything together in one place.

Thank you as well for sharing your experience with contact imports. We know moving a large subscriber list can sometimes be a challenge, and feedback like yours helps us continue improving the onboarding experience.

Thanks for all you do for your animal rescue, and thank you for being part of the Givebutter community! ๐Ÿ˜Š

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Lots of Free, Easy-to-Use Features"
4.5/5
What do you like best about Givebutter?

It has lots of free features that are fairly easy to use. Having our fundraising, event ticketing, and donor management in one place without platform fees has been a solid upgrade for our team. The donor tipping model works well, as most of our supporters choose to cover processing fees so more of the money raised goes straight to our programs.

On the daily workflow side, the drag-and-drop campaign builder makes it quick to launch custom ticketing pages without needing a designer. We don't use the feature yet, but the option to have event sales and donor profiles automatically sync will save us from doing manual CSV exports and spreadsheet updates. The checkout process is smooth, and offering options like Venmo, Apple Pay, and Google Pay helps reduce abandoned. Onboarding was straightforward enough that we were able to get up and running right away without needing dedicated IT support or technical training. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The reporting functionality needs improvement, particularly when reconciling payouts against accounting software. When deposits are bundled, it is very difficult to identify which specific donors and transactions correspond to a given payout batch. This creates a significant administrative bottleneck during monthly accounting reconciliations, making it hard to track donor history and financial records accurately. Templated reports aren't great either. Even after upgrading, the reporting capabilities lack the depth needed for clean data exports. Adding clearer transaction breakdowns and more options for report templates, including customized reports, would make a huge difference for financial tracking. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Hi there! Thank you so much for taking the time to share such detailed feedback! ๐Ÿ’› Weโ€™re glad Givebutter has helped your team bring fundraising, event ticketing, and donor management together in one place, and that getting started was quick and straightforward.

We also really appreciate your feedback about reporting, particularly around payout reconciliation, transaction breakdowns, and more customizable reporting options. We know how important clear and flexible reporting is when managing your organizationโ€™s financial records, and feedback like this is incredibly valuable as we continue improving the platform.

Weโ€™re excited to have you with us and hope you enjoy exploring Auctions when the time comes! ๐Ÿงˆ