Linda K.
LK
Linda K.
Executive Director
Small-Business (50 or fewer emp.)
"Givebutter has great support for non-profit fundraisers"
5/5
What do you like best about Givebutter?

Givebutter has an excellent interface to embed on our website, responsive customer service, and helpful resources. The webinars are fantastic! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We had a couple of missteps transferring contacts from our previous software, and we had to make a couple of attempts at uploading clean data - it was a challenge to delete the first upload, but the customer service team was very helpful, and ultimately, we got it sorted out. Since then we had no issues. Highly recommend! Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

Thanks for buttering us up, Linda! 🫶 We're glad to hear that your contact import ended up being a success and that you're raising more money than ever before by using Givebutter! 🎉

Sonja W.
SW
Sonja W.
Manager, Animal Welfare Compliance
Small-Business (50 or fewer emp.)
"Effortless Fundraising with Givebutter, Needs Fee Transparency"
5/5
What do you like best about Givebutter?

I like using Givebutter for fundraising campaigns for my nonprofit organization. It makes conducting a fundraising campaign much easier. I like the aesthetics of the platform, and it's very convenient because we can easily post it to social media or send out the link via email. I appreciate the ease of using the software, and I was pleasantly surprised at how easy it is to transfer funds from the Givebutter account to my checking account or the association's checking account. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I think there needs to be a little more transparency in the optional fees. It seems like it just defaults to giving a tip to Givebutter, and that takes some of our donors by surprise. Maybe if it was just a little more upfront as to how the tip would be added and how they can calculate that, what their final donation amount will be. That would be appreciated for our members. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much, Sonja! 💛 We're so glad to hear Givebutter has made fundraising easier for your nonprofit and that you've had a smooth experience, from setting up campaigns to sharing them and transferring funds.

We also really appreciate your feedback about tip transparency. We do give organizations the option to disable donor tips if that approach is a better fit for their fundraising experience, but we completely understand your perspective and appreciate you sharing it. Feedback like yours helps us continue improving the experience for both organizations and their donors.

Thanks again for your thoughtful review, and for everything you do to support your community! 💚

Thomas M.
TM
Thomas M.
Executive Director
Small-Business (50 or fewer emp.)
"Easy to Use with Solid Fundraising Features"
4/5
What do you like best about Givebutter?

I use Givebutter for fundraising at a nonprofit school. I appreciate that it's really easy to use and I don't have to pay anything extra to use it, which saves a lot of money. The easy organization is a plus too, and the campaigns are good. Sending out end-of-year summaries to all the people who donated without having to manually do it is probably one of the best features. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Some of the campaigns do have trouble, especially when we want to do a raffle ticket system. This one doesn't work for that, and we ended up using something else. So I'd say it's not going to 100% cover a nonprofits needs. The tip system does get frustrating for some people. I understand why it's there, and it does a good job explaining, but still, it's frustrating for some. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for sharing this, Thomas 💛 we’re really glad to hear Givebutter has been easy to use and helping save time, especially with things like end-of-year summaries.

We also really appreciate you calling this out. Totally hear you on the raffle setup, it can depend a bit on how you’re looking to run it, and we’d be happy to help walk through options that might work better for your use case.

For tips, we understand how that can feel for some donors. Just a heads up that this is something you can customize or turn off entirely depending on what works best for your organization.

If you ever want to explore setups or need a hand, our team is always here 24/7 and happy to help 💛

Haleina C.
HC
Haleina C.
Marketing/Special Events Coordinator
Mid-Market (51-1000 emp.)
"Streamlined All-in-One Hub for Nonprofits with Fast, Responsive Support"
4/5
What do you like best about Givebutter?

What I really appreciate about Givebutter is that it works as a streamlined, all-in-one platform for most nonprofits. Before signing up for Plus, I relied on several different tools—Mailchimp for email marketing, Eventbrite for ticket sales, and a bunch of spreadsheets to track donor and fundraising data. Givebutter has made my job easier by serving as a central hub for most of what I was already using. I also appreciate how fast and responsive the team is, especially after joining. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

There are some limits on customization, especially around user permissions. I wish there were a way to tailor a user’s role so they only have access to certain features, since every situation is different. I also wish there were more options for customizing emails and texts, including additional templates to choose from. Another improvement would be the ability to send text messages back and forth through the Engage tab; that would be helpful when I need to contact a donor without having to use a cellular device. Pricing-wise, I think it’s very reasonable. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for such a detailed review, Haleina. We really appreciate you taking the time to share this 💛

We’re so glad to hear Givebutter has helped bring everything into one place and made your day-to-day work easier, especially coming from using multiple tools before.

And thank you for the thoughtful feedback around user permissions, customization, and messaging. Those are really valuable insights, and we’ve shared them with our team as we continue improving.

Wishing you continued success with all your campaigns!

Sarah H.
SH
Sarah H.
Board Secretary
Small-Business (50 or fewer emp.)
"Givebutter: Intuitive, Easy, and Perfect for Fundraising on a Free Tier"
5/5
What do you like best about Givebutter?

As someone who has fundraised professionally and used many donor platforms, Givebutter is easily the best. It’s easy to use, it’s intuitive, it allows me to do everything I need, and it’s free tier allows my small nonprofit to keep the funds we raise and put it toward the work we do rather than to overhead. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I haven’t found much, to be honest. I’d love to be able to customize the event pages a little more, but I am using the free version of Givebutter and certainly do not expect that kind of functionality for free. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for this, Sarah! 💛 We’re really happy to hear Givebutter has been such a great fit for you and your team, especially being able to keep everything in one place and make the most out of the free tier. That means a lot.

And we appreciate you mentioning event page customization too; that’s helpful insight for us as we continue improving things. Wishing you and your nonprofit all the best with your amazing work!

AS
Amy S.
Small-Business (50 or fewer emp.)
"Helpful in Multiple Ways for Non-Profits"
5/5
What do you like best about Givebutter?

It has been still a great experience. The donor management is such a nice touch to have available to us, and integrated into our events. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Sometimes reports are the most intuitive, but we can get there! Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

Yay, Amy! We love that you got to keep more money from your fundraising efforts! 💛 Thanks for surfacing the concern about registration confirmations via email. We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. 🫶

Toni M.
TM
Toni M.
Director of Development
Small-Business (50 or fewer emp.)
"GiveButter Makes Peer-to-Peer Fundraising Easy and Data-Secure"
5/5
What do you like best about Givebutter?

We used the platform for a peer-to-peer campaign. It was super easy for our volunteers to set up their pages. This is what make GiveButter fantastic - easy enough for non-tech people to use but sophisticated enough to securely capture all the data we need for donors, donations, and reporting. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The check-out process for donors can be a bit tricky. If they prefer not to leave a tip they need to unclick the box. However, the GiveButter support staff has been spectacular anytime I called asking for help in refunding the tip. Great service. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much, Toni! 💛 We're so glad Givebutter made it easy for your volunteers to jump in and support your campaign. We also appreciate your feedback about the checkout experience, and we're happy our support team was there to help. Thanks for sharing your experience with us! 😊

Stacy M.
SM
Stacy M.
Small-Business (50 or fewer emp.)
"Excellent Donor Management with Intuitive Reporting"
5/5
What do you like best about Givebutter?

I like how Givebutter organizes our donations, enabling us to thank our donors easily. Their email platform is useful for sending quarterly updates to our donors. I also appreciate the reporting features, as I can keep up with exactly how much we've raised each month, and it's quick to view daily. They do an excellent job of making it easy to transfer funds into our account. The initial setup was easy, and I've found that they meet all our needs essentially for free. The exhaustive search process clearly showed Givebutter as the winner for us. Despite not caring for the name initially, I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Nothing that I can think of. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much, Stacy! 💛 We're so happy to hear Givebutter has been a great fit for your ministry and that it's helping you stay connected with your donors while making fundraising and reporting easier.

We especially loved reading that Givebutter came out on top after your search, and we'll happily take the win, even if the name took a little time to grow on you. 😊

Thank you for your recommendation and for being part of the Givebutter community. We're wishing you and your ministry continued success!

Tracie B.
TB
Tracie B.
Small-Business (50 or fewer emp.)
"Very easy and user friendly setup."
5/5
What do you like best about Givebutter?

We continue to use Givebutter for all of our events and general donations. Setting up new events is very easy and I like that it generates a QR Code that gives the donor options for payment. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I have not ran into any issues through Givebutter. Review collected by and hosted on G2.com.

Response from Sunny Ellis of Givebutter

Hooray for more money for your organization! Thanks for buttering us up and for being part of the Givebutter fam! 🫶

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Givebutter: User-Friendly, Reliable, and Always Improving for Small Non-Profits"
5/5
What do you like best about Givebutter?

Givebutter is super user friendly and has great AI tools and customer service to answer questions about what you want to use the software for. I have found places where there are gaps in its abilities, but it gives you the power to vote for an addition to the software and I have been using GiveButter long enough and it changes often enough that I have seen things I voted for be implemented. It feels like the updates are always useful and I rarely if ever encounter bugs or oddities. We have added a newsletter sign up to our website interconnecting GiveButter and our other systems and it has worked flawlessly. I would love to connect it with other systems too. I think for the price and the charging model it is absolutely the best system out there for small non-profits who want to keep all their information in one place, email from one place, and continue to grow with this great tool. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

It is a more limited tool than some fundraising CRM systems, but it is covering more things a little bit and in my mind it's workable and helpful. Especially as a non-profit with razor thin margins it's been so helpful to eliminate multiple more elaborate systems in exchange for it all being in one place. But I know there are things still missing that I would like to take advantage of, especially in the reporting category, but I have seen GiveButter grow and improve and believe it will continue that way. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Wow, thank you for such a thoughtful review! 💛

One of our favorite parts of your feedback is hearing that you've seen features you voted for become reality over time. We care deeply about listening to our community, so knowing you've experienced that firsthand means a lot to us.

We're thrilled that Givebutter has helped bring your contacts, communications, workflows, and fundraising efforts together in one place. For organizations with limited resources, being able to simplify systems and save time can make a huge difference.

Thank you for growing with us, sharing your ideas, and being part of the Givebutter community. We're excited to keep building alongside organizations like yours! 😊