We researched several giving platforms when we realized how high the fees are from the platform we'd been using. Givebutter has excellent options and the best user experience. We have seen increased giving and increased recurring giving. At one point, we made a mistake in the way we were transferring our funds. Givebutter worked with us to correct the mistake. We couldn't be more appreciative of the thoughtful approach this company takes to improving donor and non-profit experiences. Review collected by and hosted on G2.com.

Like any software, it requires attention to detail to avoid fees when users and non-profits complete transactions. The good news is that Givebutter does NOT employ dark UX techniques. Their fee selections are clear and transparent. It just requires careful navigation. Review collected by and hosted on G2.com.

I like Givebutter because it's free and web-based, which is important for a small local non-profit like ours with a limited budget. The ticketing system and the ability to create custom URLs for events are features I find valuable. I also appreciate that we can easily integrate the payment portal into our website, which helps us maintain credibility with our users. Review collected by and hosted on G2.com.

I really don't like how the request for donation to Givebutter isn't easily understood by users. Many users think they are donating to our organization and not the platform. Review collected by and hosted on G2.com.

Give Butter is an easy-to-use platform for nonprofit fundraising. It was simple to set up for ticket sales, donations, and our live auction, and transferring funds was a snap. The best part is that there’s no cost to our organization, which makes it even easier to use for our fundraising needs. Review collected by and hosted on G2.com.

The catch with the nonprofit’s no-fee setup is that donors are asked to leave a tip, but it still works out in the end. They have the choice to tip or not. Review collected by and hosted on G2.com.

Low fees, can use mobile terminal on my phone. Easy to use Review collected by and hosted on G2.com.

Fees are still a little high for my needs, but it is what it is. Lower among competitors, so it's okay. Review collected by and hosted on G2.com.

I really enjoy the newsletter feature with the editing ability for buttons and links, inserting videos, which gives it a very nice personal feel. It's also great that I can send out mass emails while keeping them personal by tagging specific names or donation amounts, which makes it feel personal but also saves me time. I like its ability to track and easily manage donors and their data. The direct communication with donors is very helpful and easy to read, and I find tagging specific donors really helpful. Review collected by and hosted on G2.com.

I think having more robust reporting features would be helpful. The specific tags like the Lybunt and the Sybunt are very helpful in finding groups, but it would be nice if there was one big page that had all the reporting features. Review collected by and hosted on G2.com.

I love how Givebutter makes everything super easy for our school auction event. It's super easy to sell tickets, input our auction items, and manage the event seamlessly. I really like the ease of use and how the ticketing system is straightforward, plus it lets us track the money coming in without a hitch. Additionally, Givebutter allowed our auction items to be put on the site ahead of time and hidden until our event began, which worked out great. The initial setup was a breeze, and we even did a training session with a staff member that helped us get going quickly. Review collected by and hosted on G2.com.

More options around ticketing, such as being able to put in allergies or assign seating. Review collected by and hosted on G2.com.

I like Givebutter for the ability to create a post and then share it with everyone, making it easier to reach potential donors. Setting it up was easy as well, which is a huge plus. Review collected by and hosted on G2.com.

During our events, it requires so much information on people when checking them in that it took too long. So we had to skip through it, and it was painful to handle, especially multiple times if someone's trying to donate for admissions to a donation event. It was too much for us to handle trying to check-in 50 people like that. Review collected by and hosted on G2.com.

Overall, it’s sleek, modern, and user-friendly, and it’s an affordable option for young non-profits. Review collected by and hosted on G2.com.

We had a gala last week and the silent auction was a disaster, despite beta testing on our end. The guests who didn't feel comfortable with the QR code used our "silent auction concierge" who bid for them manually, but the ones who felt confident using the tech themselves encountered two factor authentication and required sign-ins throughout the night. It's also a shame the paddle raise feature can't be integrated into the live event feed, otherwise it doesn't feel worth manually assigning all the paddle numbers Review collected by and hosted on G2.com.

I LOVE GIVEBUTTER! It’s a very friendly platform, and everything is truly self-explanatory. The tutorials and the easy-to-use interface are incredible for setting up campaigns. Review collected by and hosted on G2.com.

I’d love to see more integrated payment platforms, along with an easier way to create and manage email campaigns. Review collected by and hosted on G2.com.

Whenever we have questions, the chat feature is always accessible, and the human staff is helpful and quick to respond. Overall, the platform is also very easy to understand and use. Review collected by and hosted on G2.com.

The tip feature although I understand the purpose, we have had many donor complaints. Review collected by and hosted on G2.com.