Giftpack Reviews & Product Details

What I like most about Giftpack is its AI-powered personalization. It makes gifting feel genuinely thoughtful and tailored, while still staying easy to manage at scale. Review collected by and hosted on G2.com.

The main downside of Giftpack is the high and unpredictable cost of international orders, along with limited features on the lower-tier plans and pricing that isn’t very clear. Review collected by and hosted on G2.com.

We needed to create a package with gifts for our most valued customers and Giftpack helps us greatly in the process.

They designed a good-looking box, with all the gifts we wanted inside.

The customer support they offer is really good, anytime you have a question you receive a response in a short time frame.

I recommend them. Review collected by and hosted on G2.com.

Nothing. I only have positive feedback for Giftpack. Review collected by and hosted on G2.com.

We had a 150 recipients' campaign to run and this would not have been possible with GiftPack's help. All we had to do was share the recipients' information and all the other tasks including placing the order and shipping were taken care of by GiftPack. Review collected by and hosted on G2.com.

We received an invoice much later after the campaign was completed and shut. But this isn't really a big inconvenience as such. GiftPack accepted it to be a one-time error and apologized for the same. Review collected by and hosted on G2.com.

Giftpack is a user-friendly interface, which makes it easy for users to navigate and find the perfect gift. The platform is designed with a simple and intuitive layout, and the ordering process is straightforward and hassle-free. Review collected by and hosted on G2.com.

Giftpack is too extensive and affects the interface's ease of use. While offering a wide variety of gift options can be advantageous, it may also result in a cluttered interface that can overwhelm some users. Review collected by and hosted on G2.com.

Giftpack was great because we were able to give our employees the opportunity to choose a specific gift that would be the most beneficial to themselves instead of our company choosing a silly gift that the employee wouldn't want or use. Review collected by and hosted on G2.com.

The process of setting up the campaigns was occasionally confusing. Review collected by and hosted on G2.com.

There are alot of options for recipients to choose from and the curated section is very on point when the recipient completes the questionnaire! Review collected by and hosted on G2.com.

It was a little too cumbersome to get people to complete the questions, when they did, people got overwhelmed with the options to choose from and often did not redeem. Review collected by and hosted on G2.com.

They are super helpful with remote gifting and customized package for employee gifting. Since my company has been remote working recently, Giftpack's services meet our needs perfectly! Review collected by and hosted on G2.com.

The only thing that might be improved is attention to detail. Sometimes we have to repeat the same points and do a lot of reminders to ensure the detail won't be missed. Review collected by and hosted on G2.com.

Traditional gifting can be very time-consuming and hard to scale in a high-quality, personalized manner.

With Giftpack, you can streamline strategic gifting, which impacts sales conversion rates, client retention rates, and employee engagement, all of which are high ROI investments for companies. Review collected by and hosted on G2.com.

No issues - the founder, team, and product are top-notch. Strong customer support team. Review collected by and hosted on G2.com.

That they reach out regarding the customers address if needing to send a physical package Review collected by and hosted on G2.com.

It's not as instant as I'd like, it has to go through approval Review collected by and hosted on G2.com.

The personalization of gifts is great. A gift card or a gift that you think someone would like is ok but personalization based on the person's likes/dislikes makes it that much better! Review collected by and hosted on G2.com.

I do wish that there was an option to get a sample of a gift beforehand to determine quality. Even if for a small fee it might be worthwhile. Review collected by and hosted on G2.com.