--- title: Giftbit Reviews meta_title: 'Giftbit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Giftbit works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 14 scale: '5' date_modified: '2026-11-11' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Giftbit Reviews & Product Details

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User Insights

Average based on 14 real user reviews.

Giftbit Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Giftbit, and what problem is it built to solve?

Giftbit is a platform for businesses to buy, deliver, and manage digital gift cards. It supports customer, employee, and survey-respondent rewards with tools for customization, bulk sending, campaign management, and tracking.

What languages does Giftbit support?

Giftbit supports 1 language: English.

What company sizes is Giftbit designed for?

Giftbit is designed for teams of all sizes.

Which industries is Giftbit built to serve?

Giftbit is built to serve a range of industries, including:
  • Automotive
  • Banking
  • Broadcast Media
  • Construction
  • Consumer Services
  • Events Services
  • Health, Wellness and Fitness
  • Higher Education
  • Hospital & Health Care
  • Human Resources
  • Legal Services
  • Leisure, Travel & Tourism
  • Medical Devices
  • Mental Health Care
  • Motion Pictures and Film
  • Non-Profit Organization Management
  • Online Media
  • Political Organization
  • Professional Training & Coaching
  • Program Development
  • Public Relations and Communications
  • Real Estate
  • Recreational Facilities and Services
  • Research
  • Restaurants
  • Retail
  • Airlines/Aviation
  • Consumer Electronics
  • Education Management
  • Financial Services
  • Food & Beverages
  • Information Technology and Services
  • Insurance
  • Market Research
  • Sporting Goods
  • Supermarkets
  • Telecommunications
  • Oil & Energy
  • Cosmetics
  • Business Supplies and Equipment
  • Utilities
  • Commercial Real Estate
  • E-Learning
  • Government Relations
  • Public Policy
  • Hospitality
  • Public Safety
  • Computer Games
  • Marketing and Advertising
  • Staffing and Recruiting
  • Consumer Goods
  • Medical Practice
  • Apparel & Fashion
  • Computer Software
  • Wine and Spirits

Does Giftbit offer an open API, and what does it integrate with?

Giftbit offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Giftbit support includes chat, phone support, and a knowledge base; live, human support is available by phone.

What training resources are available to help teams get started?

Giftbit provides documentation, live online training, and videos to help teams get started:
  • Documentation
  • Live Online
  • Videos

Giftbit Reviews (14)

Reviews

Giftbit Reviews (14)

4.5
14 reviews

What do users say?

Generated using AI from real user reviews
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Gulshan Singh B.
GB
Gulshan Singh B.
Senior Analyst
Enterprise (> 1000 emp.)
"Giftbit is alternative to incentive"
5/5
What do you like best about Giftbit?

Giftbit as the name suggests helps to gift and earn easily Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Nothing to dislike as of now about giftbit Review collected by and hosted on G2.com.

David I.
DI
David I.
Small-Business (50 or fewer emp.)
"Easy and inexpensive"
5/5
What do you like best about Giftbit?

The website is simple to use yet has every feature I need, and the fees are very reasonable. I like that they offer Canadian gift cards. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

I don't really see any downsides. It is really straightforward and simple. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you for the kind words, David!

We're so glad that you're finding value in Giftbit, and really appreciate you taking the time to submit a review.

If you ever need anything, we're here to help simplify, scale and expand!

As always, feel free to reach out to support@giftbit.com any time.

Manish A.
MA
Manish A.
DSA Problem Setter
Mid-Market (51-1000 emp.)
"Using Giftbit Efficiently"
5/5
What do you like best about Giftbit?

The simplest and most convenient form of use. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

There is nothing that I dislike, will use longer. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you for taking the time to provide a five-star review of Giftbit, Manish! We're thrilled that our product has simplified the way you reward and incentivize your club members.

Your feedback is invaluable in helping us continue to make improvements so we can better meet the needs of our customers. I'm so happy to hear you'll be sticking around with us longer!

We thank you for being a valued customer and thanks again for taking the time to share your experience with others.

Dawn G.
DG
Dawn G.
Senior Growth Compensation Manager
Mid-Market (51-1000 emp.)
"Giftbit is super easy to use and highly recommended."
5/5
What do you like best about Giftbit?

The ease of use. Transferring money to colleagues to use has never been easier. I love the variety of giftcards that giftbit offers. I also love the support, they are always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Setting up new colleagues and removing old colleagues who have left the firm. I would think we could remove old colleagues, but it does not appear to be possible Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thanks so much for leaving us a review Dawn! Glad that Giftbit is working so well for you, and I appreciate the feedback on removing previous users. I've added this suggestion to our roadmap!

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Super easy and handy!"
5/5
What do you like best about Giftbit?

I loved how easy this platform made it to send gift cards to a large number of people. My club was able to send a thank you gift to all our volunteers during one of the later Covid lockdowns so it was super helpful for treating people from a distance. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

If I recall, it took a while to input everyone's email addresses but it wasn't a huge deal. We had them all in a spreadsheet so it would be nice to be able to transfer that whole list rather than copy and paste each one individually but that still worked fine. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you so much for leaving us a review! Please reach out to support@giftbit.com to so we can thank you personally and assist you in your next upload. We'd love to show you the bulk upload feature that will allow you to upload directly from your spreadsheet (no manual entry). We're always here to help!

See how Giftbit improved
Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Giftbit is great for group gifting"
5/5
What do you like best about Giftbit?

Easy to use and saves recipient information for the next time you gift. Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

Expiration dates. Not all unused gifts are refunded, but nice to get some of it back. Review collected by and hosted on G2.com.

Response from Zoe North of Giftbit

Thank you so much for leaving us a review. Please reach out to support@giftbit.com to so we can thank you personally and help you with your next group gifting program!

KM
Kevin M.
Owner
Mid-Market (51-1000 emp.)
"A really convenient way to reward customers"
5/5
What do you like best about Giftbit?

Dead simple gift card provisioning. A must-have if you send a lot of gift-cards Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

User access controls should be a default feature, not an upgrade. Too great of a threat of hacking in this space! Review collected by and hosted on G2.com.

Qudsia P.
QP
Qudsia P.
Director of Product Management
Enterprise (> 1000 emp.)
"Good experience"
4.5/5
What do you like best about Giftbit?

They have an api and were easy to integrate with our employee rewards program Review collected by and hosted on G2.com.

What do you dislike about Giftbit?

They only have rewards within the United States. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Complete Deception and Crooks - Do NOT use this service"
0/5
Describe the project or task Giftbit helped with:

We needed to send gift cards to our partners; we signed up for the service and set a date for the gift card to expire. We put a short date not thinking anything about losing 50% of the money if your recipient does not accept the gift card. Giftbit will take 50% of the money if someone does not accept the gift card. Taking the 50% of the money is complete deception and crookedness. When I complained, a guy named Matt had the modality to tell me to stop spamming his chat. I was so upset with his response. I came here to write this review and will file a formal complaint with the state of California. On a first time try we put in over a $1000 into their system, you would think there customer service person would have been much more cordial. Find someone else, dont use them. Review collected by and hosted on G2.com.

What do you like best about Giftbit?

I did solve my original problem, of sending gift cards to my partners. Review collected by and hosted on G2.com.

Miranda S.
MS
Miranda S.
Recruiter
Enterprise (> 1000 emp.)
"So happy I found Giftbit!"
5/5
Describe the project or task Giftbit helped with:

Our organization wanted to gift each associate with an electronic gift card as an employee appreciation project. During our research we came across Giftbit and it was exactly what we were looking for! Our sales representative, Liam, did an excellent job of making our vision a reality and assisted us throughout the whole process. Review collected by and hosted on G2.com.

What do you like best about Giftbit?

I really liked that Giftbit was super easy to use! I thought there was a great selection of gift cards to choose from and so far our recipients have really enjoyed their experience as well. Review collected by and hosted on G2.com.

Questions about Giftbit? Ask real users or explore answers from the community

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GU
Guest User
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Last activity about 3 years ago

What is Giftbit used for?

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