Recommendations to others considering GeoTrust SSL:
Do not use Review collected by and hosted on G2.com.
What problems is GeoTrust SSL solving and how is that benefiting you?
This company is incompetent, dont use them. We created a RapidSSL order and approved the cert. They never got back to us. When we contacted support they said there was a "certificate generation error". When we pressed them for exactly what went wrong and what we should do to amend the situation they could not give us any answers. They just suggested we try the order again. We tried 3 orders with 2 different CSR signature algorithms and the same thing happened 3 times. When we contacted support, via the online chat, we had to wait between 30 minutes and 60 minutes to even get a response (5 separate occasions). When we finally did get a response we knew more about the order and how SSL works than they did. Their email support was just as bad (they claimed an average response time of 1 day, but they either dont know how to calculate averages or just made the response time up) If the automated order system works, good for you, if there is a problem then just get your credit card to refund you. Dont even bother trying to get it resolved. Review collected by and hosted on G2.com.