Genuity Pricing Overview

Genuity does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Genuity's pricing is best suited for small to mid-market IT teams, typically at companies with 50 to 1,000 employees, that need a multi-module ITSM solution without per-seat costs. G2 reviewers from education, legal services, financial services, nonprofits, manufacturing, and government administration all highlight strong fit. Budget-constrained organizations, including nonprofits and schools previously relying on spreadsheets or Google Forms, are frequently cited as ideal adopters. G2 reviews also indicate managed service providers use Genuity for smaller clients needing affordable ITSM. Enterprise reviewers appear in G2 data as well, though some note Genuity's asset management depth may not scale to very large or complex environments.

Genuity does not offer a permanent free tier, but G2 pricing data confirms a free trial is available for evaluation. The fully licensed Genuity subscription is priced at $29.99 per month per company and unlocks the complete feature set, including helpdesk ticketing, asset management, vendor and contract management, telecom billing, network monitoring, spend tracking, and SaaS management. G2 reviewers consistently note there are no per-user or per-asset charges within the paid plan, meaning the trial-to-paid transition grants full, unlimited access across all modules. Custom enterprise quotes are also available for organizations with more complex needs beyond the standard Genuity subscription tier.

Genuity is widely regarded as exceptional value. G2 reviewers repeatedly cite the $29.99 flat monthly per-company fee as a standout differentiator, with multiple reviewers calling it unbeatable, borderline unbelievable, and the best on the market. The pricing model includes unlimited users and agents, which G2 users contrast favorably against per-seat competitors. Reviewers across mid-market and small business segments highlight that asset management, helpdesk ticketing, vendor management, contract tracking, and telecom management are all included at that single price point. One G2 reviewer noted switching from Spiceworks; another mentioned saving thousands annually. The sole pricing concern flagged by a G2 reviewer was an unannounced price jump to $125 per month at one point.