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62 gen.video Reviews
Overall Review Sentiment for gen.video
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Our team have been working with Gen Video's team for over a year now. They are professional, analytical and proactive with every campaign they we brief them, no matter how big or small. The platform is also easier to aggregate our contents in one place. Overall a great experience working with the team. Review collected by and hosted on G2.com.
Not much most of the features work as expected Review collected by and hosted on G2.com.
The staff at Gen.Video is very professional. They listen to their clients with a desire to truly understand client goals. They then use their expertise to translate client goals into actionable plans to deliver upon those goals. Most importantly, they flex their partnership style to match the needs of their client's ways of working so that they can successfully execute the plans. Review collected by and hosted on G2.com.
Gen.Video would be even stronger if they had more advanced analytics to measure the impact of their programs and their success. Review collected by and hosted on G2.com.
Gen.video has been a wonderful partner who digs into the business and helps find meaningful ways to bring value through influencer work. Review collected by and hosted on G2.com.
They're small but you don't feel that in the work - very dedicated team who brings their best to their clients. Review collected by and hosted on G2.com.
I like that I can easily download still frames from videos as well as transcripts. Review collected by and hosted on G2.com.
Sometimes I have a hard time finding what I'm looking for, or a certain feature isn't available where I expect it to be. I don't use gen.video that often so it may just be my unfamiliarity with the platform, but sometimes I feel like the navigation could be a little more intuitive. Review collected by and hosted on G2.com.
Gen.video has a great user interface to monitor all your campaigns in one place. This allowed for really easy monitoring of multiple campaigns at any given time. Review collected by and hosted on G2.com.
I don't dislike much about the platform. The only issue I have ever had was approving a campaign and it not updating the status in the platform for around five minutes. Review collected by and hosted on G2.com.
Our US retail team at HP has partnered with the Gen.Video organization since 2013. From the beginning, they have helped our team create influencer marketing campaigns that consistently drive ROI & deliver personalized experiences to our customers. A key highlight to this organization is talent & a data-driven approach. Bill & his fantastic team are willing to go the extra mile to over-deliver on our expectations & help us grow. The staff is friendly, knowledgeable, & flexible to change in market environments. Data is rich in this organization. The abundance of data provides us clarity on ROI to support all spending. The Gen.Video team has evolved from a general partnership into a significant player in the HP organization. They are partners with the best interest of your business, have industry-leading expertise, a data-driven approach & can consistently deliver ROI. Highly recommend! Review collected by and hosted on G2.com.
The only dislike is we can't use them more. Otherwise, no dislikes at this time. Review collected by and hosted on G2.com.
The team members that I have had the pleasure to work with on influencer marketing campaigns have been very helpful, reliable and proactive in their communication. Review collected by and hosted on G2.com.
The content approval process took a little longer at times but that was mainly due to gen.video's client having to run the preview by multiple teams. Review collected by and hosted on G2.com.
The platform is easy to use and keeps me organized. Commenting on videos is easy and tracking influencer feedback is simple. Most of the videos ar every high quality and exactly what we were looking for to use in econtent. Review collected by and hosted on G2.com.
The quality of influencer content can vary quite dramatically. I was able to hedge with multiple influencers so was more likely to receive a great video. But there are a few videos that we will not be using in their entirety. I will say that our brand asked for a very specific demographic of influencers, and when you become more niche, it's harder to find top-tier talent within that pool. Some influencers required more coaching than others and causes some rework as well. This can be mitigated with more upfront direction and coaching. Review collected by and hosted on G2.com.
The entire team at gen.video bends over backward to bring the best campaigns to market in an affordable and impactful way. They clearly communicate the value proposition and cost-benefit analysis of influencer marketing, bring strong recommendations to achieve optimal reach and engagement, and work tirelessly to execute. They are professional, knowledgeable, and accessible and will graciously answer any questions no matter how elementary they may seem. Review collected by and hosted on G2.com.
I did not experience any dislikes directly related to the gen.video team, but I do wish there were more hours in the day for campaign development! The team was transparent on workflows and schedules, and continuously worked behind the scenes to find efficiencies to improve timelines without impacting results. Review collected by and hosted on G2.com.
