--- title: Gemini Reviews meta_title: 'Gemini Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Gemini works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 19 scale: '5' date_modified: '2026-07-17' parent_category: name: Cryptocurrency url: https://www.g2.com/categories/cryptocurrency --- # Gemini Reviews **Vendor:** Gemini Trust Company **Category:** [Cryptocurrency Exchanges](https://www.g2.com/categories/cryptocurrency-exchanges) **Average Rating:** 3.4/5.0 **Total Reviews:** 19 ## About Gemini Gemini Institutional offers a comprehensive suite of secure, crypto-native solutions tailored for professional traders, institutional investors, businesses, private wealth managers, fintech companies, and banks. Designed to meet the diverse needs of institutional clients, Gemini provides a robust platform for engaging with the cryptocurrency ecosystem. Key Features and Functionality: - Comprehensive Products and Services: Gemini offers competitive spot and derivatives trading fees, state-of-the-art custody and staking services, and industry-leading platform integration with scalable APIs. - Fast Application and Onboarding: Clients can complete their application in 20 minutes or less, with 24/7 global customer support and an expedited onboarding process. - Certified, Regulated, and Licensed: Gemini Trust Company operates as a fiduciary and qualified custodian under the New York Banking Law, licensed by the New York State Department of Financial Services (NYDFS). It was the first crypto exchange and custodian to obtain SOC 1 Type 2 and SOC 2 Type 2 certifications. - Secure and Trustworthy: Gemini employs robust security measures, including strong encryption, hot and cold wallets, DDoS protection, multi-factor authentication (MFA), passkey support, and regular security audits. Primary Value and Solutions: Gemini Institutional addresses the critical needs of institutional clients by providing a secure and regulated platform for cryptocurrency trading and custody. It enables professional traders to engage in low-fee trading and leverage exposure through derivatives. Businesses and private wealth managers benefit from secure asset custody, portfolio diversification, and passive income generation. Fintech companies and banks can expand their services to include digital assets, integrating trading and investment options into their native applications while maintaining a clear separation between traditional and digital asset infrastructures. By offering these tailored solutions, Gemini empowers institutions to confidently navigate and participate in the evolving digital asset landscape. ## Gemini Pros & Cons **What users like:** - Users value the **flexibility of receiving Crypto** instead of traditional cash back offers with Gemini. (1 reviews) **What users dislike:** - Users express concern over **fund issues** , citing fraud, mismanagement, and lack of security in their experience with Gemini. (1 reviews) - Users report **security issues** with Gemini, citing fraud and mismanagement of funds as major concerns. (1 reviews) ## Gemini Reviews ### 1. Gemini: High Risk High Reward **Rating:** 2.0/5.0 stars **Reviewed by:** aman g. | Principal Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Gemini?** Industry - I think Blockchain/crypto is certainly the future Pay Scale - Match the Industry standards **What do you dislike about Gemini?** They have a hire-and-fire culture. They’re very ruthless, and there doesn’t seem to be any clear direction. **What problems is Gemini solving and how is that benefiting you?** It's a cryptocurrency exchange. You can easily trade crypto on the platform. ### 2. Trust Issues are exceedling high **Rating:** 0.0/5.0 stars **Reviewed by:** Brad M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Gemini?** We liked that we could receive Crypto in lieu of other money back offers. **What do you dislike about Gemini?** They are highly fraudulent. They mismanage money, and are not secure. **What problems is Gemini solving and how is that benefiting you?** We disputed charges on our credit cards. Gemini returned the money. The next month the charges returned without the ability to dispute them. We were told since the scammers lost money Gemini had to refund them, and therefore charged us. Gemini supports the known scammers, and disregards its customers. ### 3. Trade crypto easy **Rating:** 4.0/5.0 stars **Reviewed by:** Rosana S. | Redactor de contenidos web, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2023 **What do you like best about Gemini?** They have their website in Spanish and offer a credit card with rewards you can get with crypto. I think it's pretty cool to offer something different to the crypto audience. Besides their exchange platform is pretty straightforward. **What do you dislike about Gemini?** I haven't found many things to dislike but I can say there's a lot of competition in trading crypto and is always easy to go where we already know instead of knowing a different platform. Also, the press info on the web is not up to date, so you may not want to rely on them for the latest news. **What problems is Gemini solving and how is that benefiting you?** I'm trading crypto easily, I feel is a good platform to learn when you are new, is pretty easy to use and you can learn a lot if you want to. There's an advanced and simple trading, both are quite easy and fast to use. ### 4. Gemini: One of the top crypto exchange platform for trading & investment **Rating:** 4.5/5.0 stars **Reviewed by:** Neerav K. | SDET II, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Gemini?** A crypto exchange platform providing features to trade like buy, sell , store digital assets like bitcoins & other cryptos listed out in gemini. High volume & liquidity available with accurate prices. **What do you dislike about Gemini?** It's a centralised exchange so there is possibility where my funds stored in their hot & cold wallet can be mis used by gemini itself and it has happened with many other exchanges in recent times. **What problems is Gemini solving and how is that benefiting you?** Trading cryptos has got very easy due to exchange, we can store our assets, buy & sell with ease to make profits in this crypto mrket. A very good trading volume available on gemini. ### 5. buy and sell cryptocurrency **Rating:** 4.5/5.0 stars **Reviewed by:** Steven M. | Assistant Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2023 **What do you like best about Gemini?** It is a very secure platform to carry out purchase and sale transactions to convert into cryptocurrencies, the strategies for operations are easier to understand, thus managing to buy at the best time, having a higher profit than what is invested. I really like the security that it manages that I can be satisfied that all operations will be protected **What do you dislike about Gemini?** Perhaps they should improve the response time of the tickets sent to have a solution or answer to doubts in a shorter time **What problems is Gemini solving and how is that benefiting you?** I did not trust doing transactions on other platforms because I did not feel the confidence that Gemini gives me ### 6. Gem of crypto exchange! **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd A. | Healthcare Relationship Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Gemini?** It has safety protocols to get yourself connected with your primary account which can be used to withdraw and deposit funds. Also, the best part is to integrate your personal bank account to directly deposit and withdraw smoothly. **What do you dislike about Gemini?** They don't show detailed graphs on mobile phones and may be, not on desktops like candlesticks with their indicators. They don't have other formats except line graph which don't allow you to plan trades. Simply, it's an investing platform and not good for traders. **What problems is Gemini solving and how is that benefiting you?** The most imp problem which Gemini helped me is to store my mining crypto credits from Brave browser directly in my Gemini wallet! This was the main concern I was searching for and I got Gemini as my solution. Though, I later started storing my crypto on the platform. ### 7. Good product but need rebranding and increase in trust building **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Gemini?** Gemini has a high profile and used by many people, hence it is one of the popular choice particularly for crypto ETF which there aren't many alternatives. Also it offers a variety of financial products. **What do you dislike about Gemini?** The brand definitely need to rebuild trust and improve its risk management. Moreover, there a lot of claims about hidden fees from users which needed to be addresses. Comparing to its direct competitors like Binance and Crypto.com, Gemini is not doing so well in retain its customer like me. **What problems is Gemini solving and how is that benefiting you?** A variety of financial product, a platform allows ETF and fund management. A good brand with reputation and security to be certain that fund won't disappear and risk for loss fund is lower than other smaller exchanges. ### 8. One of the best Wallet in DeFi **Rating:** 4.0/5.0 stars **Reviewed by:** Venkatesh K. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Gemini?** Secure and the lowest fees. If fusion mode is enabled you can swap tokens without network fees. And the docs are in depth and helps you integrate easily **What do you dislike about Gemini?** The major disadvantage was services was based on the user location. If it was decentralised it would have been more wonderful **What problems is Gemini solving and how is that benefiting you?** It is the platform or exchange place for all crypto currency. Also their API and documentation is very exhaustive which helps to build exactly what was needed ### 9. Excellence Crypto Investing Platform for Beginners. **Rating:** 4.0/5.0 stars **Reviewed by:** Somesh P. | Cloud DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Gemini?** - Secure Platform - User-friendly UI, Easily Understandable for Beginner - Easy Deposit and Withdrawal from Bank Accounts - Lower fees - Compliments to Security and Banking Laws **What do you dislike about Gemini?** - High Time latency for resolution for support -Mobile UI can be improved. - **What problems is Gemini solving and how is that benefiting you?** -To store my mining my cryptos -Investments in diversified manner ### 10. Review for Gemini **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Gemini?** Gemini is an crypto exchange trading platform which includes a strong and secure functionality. It is a beginner friendly software for new crypro investors. **What do you dislike about Gemini?** The Gemini is available only in some countries and a service provided by them is limited. Compared to others, Gemini isn't included with some popular coins. **What problems is Gemini solving and how is that benefiting you?** Gemini is helping for cryptoexcahnges easily with a beginner friendly environment. It benefits on provide a secure trading platform. ### 11. gemini was good till they become restricted in my region **Rating:** 2.5/5.0 stars **Reviewed by:** Diego S. | Inside Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Gemini?** Easy integrations and low fees. The platform is regulated and compliant with the necessary financial regulations, providing users with a sense of trust and confidence in their operations. **What do you dislike about Gemini?** Gemini does have some limitations, the availability of services may vary depending on the user's location, as the platform has different offerings for different regions **What problems is Gemini solving and how is that benefiting you?** Integration with Brave browser and easy withdrawal automatically. Variety of cryptos with low fees was also a good thing. I would keep using it if not region limitations ### 12. Gemini Exchange **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Gemini?** Gemini has nice-looking charts and lots of cryptocurrencies to choose from, purchase, hold, and stake. It is informational and also has a very large API knowledge base. **What do you dislike about Gemini?** Gemini's relationship with Genesis has led to my general distrust of the platform. Gemini itself has no issues. However, the fact that the company did not do their due diligence on Genesis before I trusted my money to them has me concerned about using the platform again in the future. **What problems is Gemini solving and how is that benefiting you?** Gemini allowed me to easily view all of my holdings in one visually appealing portfolio. It allowed for various cryptocurrency staking, easy purchasing and selling, and API integration to monitor my holdings externally. ### 13. Gemini for Personal **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Gemini?** Gemini is a crypto exchange application that allows for seamless purchasing and selling of cryptocurrency assets. It is convenient, easy to use, and the UI is better than the competition. **What do you dislike about Gemini?** Gemini is currently embroiled in a legal dispute over "Gemini Earn" which I participated in. Cryptocurrency staked or loaned to earn interest on is being held in limbo while arbitrators try and recover customer's funds. **What problems is Gemini solving and how is that benefiting you?** Gemini is a simple and convenient way to purchase and sell cryptocurrency. I use Gemini in concurrence with Brave to store my earned BAT tokens each month once they are deposited in my wallet. ### 14. Awesome wallet with a great card associated with it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Gemini?** Very easy to use, great freindly app and card. Also has many deviavates avaliable to me. **What do you dislike about Gemini?** Support was alittle slow when i had a transfer issue. **What problems is Gemini solving and how is that benefiting you?** Needed a reliable wallet Gemini solves that! ### 15. Had an excellent experience with gemini services. **Rating:** 5.0/5.0 stars **Reviewed by:** Aswin K. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Gemini?** Gemini provides the best experiences in crypto space. The gemini exchange is very fast reliable and smooth. Also the gemini wallet is one of the best crypto wallets. **What do you dislike about Gemini?** The gemini exchange can list more cryptos and overall history and tracking of cryptos can be added as a feature to enhance the experience of buyers and traders. **What problems is Gemini solving and how is that benefiting you?** I'm using gemini wallet for quite some time and it is very easy to use as well as highly secure. Also it can be interfaced to a lot of other crypto applications. ### 16. Best Cryptocurrency Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Darshan S. | Associate - Ad Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Gemini?** First of all, Gemini has a very user-friendly interface which increases user dwell time on the platform. Easy to transact and withdraw the coins. Multiple coins are available on this. **What do you dislike about Gemini?** Prices are increasing frequently. This can't be continued as other platforms are cheaper. **What problems is Gemini solving and how is that benefiting you?** Keeping multiple coins inventory and a smooth exchange process have enabled us to perform more and more transactions. ### 17. Gemini for Cryptocurrency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Gemini?** I really like the user interface of Gemini. It is extremely easy to navigate which makes me want to stay on site a bit longer. All of the functions such as transferring funds and buying currencies is extremely straightforward and fluid. **What do you dislike about Gemini?** The limited amount of currencies available through Gemini make me have to have additional wallets on other sites. It would be preferred to have it consolidated in one place. **What problems is Gemini solving and how is that benefiting you?** It is a secure tool that houses my cryptocurrencies. I feel safe when using this platform ### 18. Poor customer support and confusing account structure hinder an otherwise great exchange **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Gemini?** Gemini has great liquidity and high account limits. They have all the most important coins listed. **What do you dislike about Gemini?** Their fee structure is confusing and seems to be always changing. First they had a reasonable fee, then they increased the fee, then they increased the fee again for trades made through the consumer version ("Gemini") of their interface but not for the professional version of their interface ("Gemini ActiveTrader") that requires you to contact support for them to activate. Without the "ActiveTrader" interface, you are missing basic functionality such as limit orders. Then they reduced the fees again. All of this within two years. This makes the company's fee structure and feature set feel unpredictable, and makes me wonder if they will still be reasonably priced and offer a proper feature set in the future. **What problems is Gemini solving and how is that benefiting you?** Gemini lets me buy and sell cryptocurrency. It's pretty straightforward for the most part, as a cryptocurrency exchange should be. ### 19. Gemini is a good system however it is very difficult to integrate with other project management syst **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Gemini?** Dashboard for integrated project view, time stamping etc. **What do you dislike about Gemini?** UI design is very old fashioned and not very appealing **What problems is Gemini solving and how is that benefiting you?** Project management and ticket tracking. It is very good for release managment ## Gemini Discussions - [What is Gemini used for?](https://www.g2.com/discussions/what-is-gemini-used-for) - [Email Support Services​​ | ☎️ 7015027487 | Gmail customer Care Number](https://www.g2.com/discussions/email-support-services-7015027487-gmail-customer-care-number) - 1 upvote - [Printer Helpline Number | ☎️ 7015027487 | Email Customer Support](https://www.g2.com/discussions/printer-helpline-number-7015027487-email-customer-support) - 1 upvote - [View Gemini pricing details and edition comparison](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-30+02%3A50%3A43+-0500&secure%5Bsession_id%5D=15008b91-e3cd-4506-adda-6d4e8493a8ea&secure%5Btoken%5D=74ce7c2d6c417f65c5b26e56e86c4866695a1182b359879e1da8ae06417cfc38&format=llm_user) ## Gemini Integrations - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## Top Gemini Alternatives - [Binance](https://www.g2.com/products/binance/reviews) - 4.0/5.0 (195 reviews) - [UPHOLD](https://www.g2.com/products/uphold/reviews) - 4.1/5.0 (84 reviews) - [Coinbase Exchange](https://www.g2.com/products/coinbase-exchange/reviews) - 3.8/5.0 (121 reviews)