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11 Gelato Reviews

4.5 out of 5
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11 Gelato Reviews
4.5 out of 5
11 Gelato Reviews
4.5 out of 5

Gelato Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GelatoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kevin O.
KO
Artist
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

They seamlessly connect to my Etsy store "CrowAndMonkey" offering me superb quality product selections for my Print On Demand business. Though not the leader in the industry, they rank high with me because of the ease, pricing, selection and great processing and shipping times. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

They are not the cheapest in the industry. Review collected by and hosted on G2.com.

Adrian alberto P.
AP
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Gelato is a great option for businesses that want to print and ship products on demand. The company's wide variety of products, fast and affordable shipping, and team of experts make it a great choice for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Limited customization options: Gelato's platform offers limited customization options for some products. This can make it difficult to create truly unique products.

Some products have higher minimum order quantities: Some Gelato products have higher minimum order quantities, which can make it difficult for businesses to print small quantities of products.

No phone support: Gelato's customer support team is only available via email and chat. This can be frustrating for businesses that need to resolve urgent issues. Review collected by and hosted on G2.com.

Rafael B.
RB
ux/ui manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

The seamless integration with ecommerce stores, highlighting the platform's user-friendly interface and the ability to connect to their online stores quickly and effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

While Gelato's model is designed to be risk-free, it can be perceived the higher costs. Despite the platform's pay-as-you-sell approach, exists concerns regarding the overall implementation expenses. Review collected by and hosted on G2.com.

Christian A.
CA
IT Manager
Media Production
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

I like how easy it is to use the platform and how fast it connect with shopify. The team is very nice and always able to help, so great support. I use the platform everytime my company wants to launch new products. I also like the fact that they have a ton of features and products to create. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

It's hard to design a magazine printout. Review collected by and hosted on G2.com.

Tammy F.
TF
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

It's easy to use and manage. I like being able to select multiple colors of items too. The items are top quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Not really anything. It doesn't pay as well as some of the other companies but you get quality items. Review collected by and hosted on G2.com.

Jay C.
JC
Director
Retail
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Gelato has everything in one place for starting a print-on-demand business. They offer a whole range of products to choose from to sell. They also ship to a large amount of countries. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Gelato has very expensive product pricing, it is pretty hard to make a profit on orders after all of your other expenses when you include these very high product prices. Review collected by and hosted on G2.com.

SS
Manager Ad Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Sell globally, produce locally

Faster delivery and quality guaranteed

More sustainable with no upfront fees Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Saometimes delivery service take too much time Review collected by and hosted on G2.com.

James B.
JB
Photographer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Very fast customer service response time and very helpful agents.

Their acrylic prints are fantastic. The stretch on the Canvas prints is a bit loose but otherwise very well printed and feels like good quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I added their ceramic mugs to my store and ordered some samples. I also had a couple orders on my site for mugs. Of the 10 or so that I got from them, 5 of them had various flaws; some small, some very, very large. This was bad enough that I removed mugs from my store entirely. They are just not of quality, the print is not crisp by any means, and there's little consistency in the print.

I would LOVE to add photo books to my store but you CAN'T design the back or the spine of the books in their online design tool. You can if you download their template but it's a nightmare to use. THEN they offer NO mockups of your book. How can I sell books if I don't have images of it? I'd have to order a sample of every single book I make and take my own photos every time. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Gelato?

I like that it integrates with my Shopify website Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I dislike the product selection. I wish there were more products. I really need puzzles to be added as an option. Also, some of the products only seem to be available in certain countries. Review collected by and hosted on G2.com.

Jesse B.
JB
Creative Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gelato?

Happy to be able to ship all over the world, with nice Adobe InDesign integration. The platform is well-considered and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Wish business card quality was as good as Moo.com Review collected by and hosted on G2.com.