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Gelato Reviews & Product Details

Gelato Overview

What is Gelato?

Gelato is the world’s largest platform for local production of customized items on demand on behalf of global ecommerce sellers. Our mission is to empower the rapidly growing creator economy with local production and overnight delivery of any customized item to any consumer on the planet. The Gelato platform empowers ecommerce entrepreneurs and creators to produce and deliver custom products such as clothing, wall art, books, merchandize and accessories to customers across the world through a network of more than 100 local production partners in 33 countries such as the U.S., Russia, India, China, Australia, and all across Europe. Because the products are made on demand and closer to where they are delivered, shipping is faster and waste, costs and carbon emissions are reduced, while removing the seller’s need to invest in any upfront costs, manage inventory or cross-border shipping. Faster, smarter, greener.

Gelato Details
Discussions
Gelato Community
Languages Supported
Danish, German, English, French, Japanese, Korean, Dutch, Norwegian, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Gelato is a software platform that gives global companies access to local printers around the world


Seller Details
Year Founded
2007
HQ Location
Oslo, NO
Twitter
@Gelato_Globe
235 Twitter followers
LinkedIn® Page
www.linkedin.com
497 employees on LinkedIn®

IT A.
IA
Overview Provided by:

Recent Gelato Reviews

Kevin O.
KO
Kevin O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great POD Service and Products"
They seamlessly connect to my Etsy store "CrowAndMonkey" offering me superb quality product selections for my Print On Demand business. Though not ...
Rafael B.
RB
Rafael B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Gelato's POD Excellence"
The seamless integration with ecommerce stores, highlighting the platform's user-friendly interface and the ability to connect to their online stor...
Adrian alberto P.
AP
Adrian alberto P.Mid-Market (51-1000 emp.)
3.5 out of 5
"A marketing printer experience"
Gelato is a great option for businesses that want to print and ship products on demand. The company's wide variety of products, fast and affordable...
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Gelato Media

Gelato Demo - Digital asset management solution
One platform - one library. Ensure that your Marketing and Sales teams access the latest brochures, reports and more, wherever they need them.
Gelato Demo - Easily manage your users
Send printed materials from your mobile (or desktop)
Gelato Demo - User management and access control
Admins control who has access to what and can easily add or remove users
Gelato Demo - Instant product availability and pricing
See and download instant global pricing to help with your complex projects
Gelato Demo - Efficient and fast design with the Adobe Plugin
Gelato's Adobe extension makes it easy to create designs and upload them to your library
Gelato Demo - Intuitive ordering
Order what you need, when you need it
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Have you used Gelato before?
Yes

11 Gelato Reviews

4.5 out of 5
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11 Gelato Reviews
4.5 out of 5
11 Gelato Reviews
4.5 out of 5

Gelato Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GelatoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Kevin O.
KO
Artist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

They seamlessly connect to my Etsy store "CrowAndMonkey" offering me superb quality product selections for my Print On Demand business. Though not the leader in the industry, they rank high with me because of the ease, pricing, selection and great processing and shipping times. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

They are not the cheapest in the industry. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

They are not my sole POD service but my two main service providers are always out of my most popular colors and Gelato always has them in stock. They also are superb at fine art prints and as an artist that is essential, they are the only ones that print on both aluminum and wood in the sizes my customers seem to want. Review collected by and hosted on G2.com.

Adrian alberto P.
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Gelato is a great option for businesses that want to print and ship products on demand. The company's wide variety of products, fast and affordable shipping, and team of experts make it a great choice for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Limited customization options: Gelato's platform offers limited customization options for some products. This can make it difficult to create truly unique products.

Some products have higher minimum order quantities: Some Gelato products have higher minimum order quantities, which can make it difficult for businesses to print small quantities of products.

No phone support: Gelato's customer support team is only available via email and chat. This can be frustrating for businesses that need to resolve urgent issues. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Eliminating the need to inventory products: Gelato's on-demand printing model allows businesses to print products as needed, without the need to invest in inventory. This can save businesses money on storage costs and reduce the risk of products becoming obsolete.

Making it easy to print and ship products internationally: Gelato's network of printing partners in over 30 countries makes it easy for businesses to print and ship products to customers worldwide. This can help businesses expand their reach into new markets.

Reducing the time and cost of printing and shipping: Gelato's platform makes it easy and efficient to upload designs and order prints. The company's network of printing partners also offers fast and affordable shipping. This can help businesses save time and money on their printing and shipping costs.

Providing access to a wide variety of products: Gelato offers a wide variety of products, including posters, books, mugs, t-shirts, and more. This allows businesses to offer their customers a wide range of options to choose from. Review collected by and hosted on G2.com.

Rafael B.
RB
ux/ui manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

The seamless integration with ecommerce stores, highlighting the platform's user-friendly interface and the ability to connect to their online stores quickly and effortlessly. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

While Gelato's model is designed to be risk-free, it can be perceived the higher costs. Despite the platform's pay-as-you-sell approach, exists concerns regarding the overall implementation expenses. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Emphasis on superior quality and environmentally sustainable materials solves the challenge of offering high-quality products to customers while aligning with eco-friendly business practices. Review collected by and hosted on G2.com.

Christian A.
CA
IT Manager
Media Production
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

I like how easy it is to use the platform and how fast it connect with shopify. The team is very nice and always able to help, so great support. I use the platform everytime my company wants to launch new products. I also like the fact that they have a ton of features and products to create. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

It's hard to design a magazine printout. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

They are helping print shirts, mugs, wall art and notebooks Review collected by and hosted on G2.com.

Tammy F.
TF
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

It's easy to use and manage. I like being able to select multiple colors of items too. The items are top quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Not really anything. It doesn't pay as well as some of the other companies but you get quality items. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

I don't have to keep inventory. It's residual income and gives me a place to put my artwork. Review collected by and hosted on G2.com.

Jay C.
JC
Director
Retail
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Gelato has everything in one place for starting a print-on-demand business. They offer a whole range of products to choose from to sell. They also ship to a large amount of countries. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Gelato has very expensive product pricing, it is pretty hard to make a profit on orders after all of your other expenses when you include these very high product prices. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Gelato allows us to test new product ideas without the hassle and the cost of having to import 100s at a time. This saves us a lot of money as if the product doesn't sell very well we just cut it from our line up. Review collected by and hosted on G2.com.

SS
Manager Ad Sales
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Sell globally, produce locally

Faster delivery and quality guaranteed

More sustainable with no upfront fees Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Saometimes delivery service take too much time Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Sell globally, 24/7 customer support and Superior quality Review collected by and hosted on G2.com.

James B.
JB
Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Gelato?

Very fast customer service response time and very helpful agents.

Their acrylic prints are fantastic. The stretch on the Canvas prints is a bit loose but otherwise very well printed and feels like good quality. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I added their ceramic mugs to my store and ordered some samples. I also had a couple orders on my site for mugs. Of the 10 or so that I got from them, 5 of them had various flaws; some small, some very, very large. This was bad enough that I removed mugs from my store entirely. They are just not of quality, the print is not crisp by any means, and there's little consistency in the print.

I would LOVE to add photo books to my store but you CAN'T design the back or the spine of the books in their online design tool. You can if you download their template but it's a nightmare to use. THEN they offer NO mockups of your book. How can I sell books if I don't have images of it? I'd have to order a sample of every single book I make and take my own photos every time. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Having many wall art options to choose from, as this is the main category of products I offer on my store. Gelato has very nice wall art options, specifically the acrylic print. I don't have the money to buy a large stock, so having these products available for drop ship is amazing. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Gelato?

I like that it integrates with my Shopify website Review collected by and hosted on G2.com.

What do you dislike about Gelato?

I dislike the product selection. I wish there were more products. I really need puzzles to be added as an option. Also, some of the products only seem to be available in certain countries. Review collected by and hosted on G2.com.

Recommendations to others considering Gelato:

They are just getting started so I don't expect them to have all of the products I need yet. I'll be patient because I like the user interface better than some of the other apps I use. I would say just give it a try and then wait to see what other products they add. Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

I am getting some of my products printed at lower prices than other companies I work with. The user experience is better than some of the other printing apps I use. Review collected by and hosted on G2.com.

Jesse B.
JB
Creative Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Gelato?

Happy to be able to ship all over the world, with nice Adobe InDesign integration. The platform is well-considered and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gelato?

Wish business card quality was as good as Moo.com Review collected by and hosted on G2.com.

What problems is Gelato solving and how is that benefiting you?

Making my life much much easier when having to ship all over the world. Review collected by and hosted on G2.com.