Geek Support Reviews & Provider Details

From startups to Fortune 500 companies, one aspect they all have in common is the need for quality reliable IT support. GeekSupport provides best-in-class, fully remote, IT Support and Tech Services for startups, small and mid-size companies. We offer comprehensive plans to meet different business needs plus access to our custom software platform to keep your business running optimally and securely.

Seller

Geek Support

Discussions

Geek Support Community

Languages Supported

English

Overview by

Joshua Corb

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Bethany T.

Small-Business (50 or fewer emp.)

3/26/2026

"Reliable IT Support That Feels Like Part of Our Team"

5/5

What do you like best about Geek Support?

I use Geek Support for IT support and appreciate their help with everything from minor email glitches to major issues like a total email breakdown. They saved our business during a critical time and help us avoid spending extra time on small problems. One of the best things about Geek Support is that they're 100% committed to being a quality extension of our business, truly treating us as part of the same team. It's clear that each team member genuinely cares about helping. They have a vast knowledge of various IT aspects and are always willing to figure it out if they don't know something. Their commitment to customer service is another standout quality. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

nothing Review collected by and hosted on G2.com.

Keith C.

Small-Business (50 or fewer emp.)

1/18/2026

"Very Cost-Effective with Superior Service"

5/5

What do you like best about Geek Support?

Very cost effective and superior serviece. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

I like it all

Highly recommending thiw organization Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

You'll find the most rsponseive, considerate techicians anywhere. Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

We were fortunate to find Geek Support when our previous IT provider unexpectedly stopped servicing us. Geek Support stepped in immediately and provided the reliable, responsive support we needed without interruption.

Geek Support is a well-run organization with clearly established systems and procedures. Their technicians are consistently professional, knowledgeable, patient, and friendly, and they follow through on every request.

Their practical, creative solutions have saved us both time and money. We are extremely pleased with their service and highly recommend Geek Support to any organization seeking dependable IT support.

Keith Cottis, CPA

Homestead House Furniture

Birmingham, Alabama Review collected by and hosted on G2.com.

Jerome M.

Chief Executive Officer

Small-Business (50 or fewer emp.)

1/14/2026

"The Right IT Partner for a Growing Team"

5/5

What do you like best about Geek Support?

What we value most is their ability to scale with us. As our team grows, Geek Support remains proactive, knowledgeable, and efficient, making onboarding and ongoing support seamless. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

At this time, there isn’t anything we dislike. Our experience with Geek Support has been positive, and their team has been responsive and supportive. Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

Highly recommend Geek Support to any growing business. Their team is responsive, knowledgeable, and has been instrumental in supporting our onboarding and day-to-day operations. Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

Seamless onboarding of new team members Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/25/2025

"Exceptional Support and a Joy to Work With"

5/5

What do you like best about Geek Support?

They are always quick to fix any issues, and it's truly a pleasure to work with them. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

Trying to think about that absolutely nothing Review collected by and hosted on G2.com.

Christin D.

Small-Business (50 or fewer emp.)

1/9/2025

"The BEST investment we have made as a company!"

5/5

What do you like best about Geek Support?

The team at Geek Support! Their knowledge and service is exceptional! When you call them there is no dumb question where they are concerned. They are always courteous, patient and go above and beyond to solve any problem regardless how big or small. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

The only downside is that I can not reach them on the weekend, but that is probably a good thing. It forces me to take the weekend and have a healthy work, life balance. :-) Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

For years I tried to wear all of the hats in our company. If you knew me this is laughable. I am not tech savvy at all, but more than others in our company. I was being asked to fixed problems that were beyond my scope of expertise, let alone comprehend. So, I did the smartest thing ever and found Geek Support. Matt contacted me immediately and confidentally explained their service, the benefit of working with this american based company and the benefit of working with their highly skilled 4 man team. I was instantly sold and it has been a beautiful relationship ever since. Within days, the team on-boarded our staff members and we were up and running. We call them for the simplest of things to much more complicated issues (complicated to me, lol!). Nevertheless, the Geek Squad is always eager to help us with any situation that arises. Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

They are helping us in many areas, but at the present they are digitally organizing us! As a company we are in need of everything being in one place. So, the Geek Support team is tackling this head on and migrating everything to Sharepoint for us. Exciting times for our company! Review collected by and hosted on G2.com.

Hunter L.

Small-Business (50 or fewer emp.)

3/17/2025

"GeekSupport did such an awesome job!"

5/5

What do you like best about Geek Support?

Customer Service was great and they were easy to work with! Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

None... there is nothing to dislike about them. Maybe cost was a little up there, but well worth it! Review collected by and hosted on G2.com.

irvin p.

Mid-Market (51-1000 emp.)

1/17/2025

"Perfect support solutions company."

5/5

What do you like best about Geek Support?

The GeekSupport team was up an supporting our porduct line within 2 weeks. The team of support techs are professional but also compassionate for customers and there circumstances. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

I have not experienced a down side of using Geek Support. Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

I would highly recommend meeting with the company and discussing your needs. They are best at providing solutions and standing behind their promises. Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

Geek Support was available to support my company's smart devices with incredible efficiency and limited training. GeekSupport is great with all customers technically inclined and those that need more time. Review collected by and hosted on G2.com.

Paul S.

Founder of Pioneering Parttners

Small-Business (50 or fewer emp.)

1/17/2025

"What a great team."

5/5

What do you like best about Geek Support?

They are incredibly helpful and provide support with patience and understanding, especially when you feel something cannot be resolved. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

I have nothing I dislike. They have been a great partner and being a small business, verty helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

I highly recommend them; choosing them for IT support was the best decision I made. It is small team and. they make you feel they are part of your team Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

OMG they have helped me with all my issues. From moving storgae platforms to setting up email. Review collected by and hosted on G2.com.

Caitlin Bartley M.

CEO & Founder

Small-Business (50 or fewer emp.)

11/19/2024

"Went above and beyond and solved my issue fast!"

5/5

What do you like best about Geek Support?

They were so friendly and responsive, I had a unique ask and Matt who I spoke to mentioned he needed to chat internally, he called me back within the half hour and was able to address my needs right then! They're pricing is fair and they did the job correctly/fixed what I needed. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

Nothing, could not have been a more pleasant experience. Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

Hihghly recommend! Friendly and responsive, pricing is fair, a pleasure to work with Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

Fast and reliable IT help. Something I am less familar with and can be very overwhelming if it's not your skillset. Review collected by and hosted on G2.com.

Fara M.

Small-Business (50 or fewer emp.)

8/29/2024

"24/7 availability, Knowledgeable and friendly."

5/5

What do you like best about Geek Support?

Their 24/7 availability and remote access. Review collected by and hosted on G2.com.

What do you dislike about Geek Support?

I will let you know when I find something not to like. Review collected by and hosted on G2.com.

Recommendations to others considering Geek Support:

Great team, very dependable and always happy to help. Review collected by and hosted on G2.com.

What problems is Geek Support solving and how is that benefiting you?

Geek Support is literally our IT department. As a small business we depend on having a reliable IT team that can be reached when we need them.

They initially had to come in person to set us up, and now when we have a question, they log in remotely to check it out which makes it fast and easy for us. Review collected by and hosted on G2.com.