I like the ability to customize gatekeeper into what fits your needs. You can add or take away as many add-ons which makes it super user friendly. Review collected by and hosted on G2.com.

Sometimes it the interface is a little laggy. Review collected by and hosted on G2.com.

I like the "event" feature which allows easy tracking of reviews/renegotiations. Review collected by and hosted on G2.com.

I would like an easily accessible User's Guide. Review collected by and hosted on G2.com.

Flexibility of Gatekeeper staff members to adjust the way to do things for our organization. It provides connectivity for Procurement personnel and the marketplace whilst presenting endless possibility. Review collected by and hosted on G2.com.

Item descriptions need to be improved. The data entry persons working at Gatekeeper might need to polish up their knowledge around this area and be familiarised with UNSPSC codes. Review collected by and hosted on G2.com.

Intuitive, easy to use , budget friendly, scalable Review collected by and hosted on G2.com.

missing some features, difficult to customise Review collected by and hosted on G2.com.

The biggest advantage of this solution is controlling contracts. All information gathered in one place. It allows you to quickly get details about individual contracts. Useful for contract management. Review collected by and hosted on G2.com.

I like everything in this solution except price. A bit high compared to competing tools and that's why I rate the product at 9 points instead of 10 points. Review collected by and hosted on G2.com.

The in built features & the functionality! Review collected by and hosted on G2.com.

Maybe the User Interface could be better. Review collected by and hosted on G2.com.

Having made the upfront investment of recording the details of our subscriptions in Gatekeeper we now get timely reminders for each contract event and is able to avoid unnecessary (and costly) auto-renewals for services no longer used. Review collected by and hosted on G2.com.

While it's overall a very solid package, more work can be done on the UX to further minimise the steps required to log new contracts. A brilliant addition would be to automatically read the uploaded contract and extract key fields to reduce the data entry. Review collected by and hosted on G2.com.

We really like the customization of the platform, its ease of use, and the ability to see our contracts at a high level so we can take actionable steps. Review collected by and hosted on G2.com.

While there are tons of ways for us to add functionality and custom features, there are some UX oddities that seem to make it a bit more difficult to do certain things (adding Custom Fields, Adding Contract types, etc.)

We've also run into a handful of bugs and tech issues with Gatekeeper, especially when it comes to bulk imports and exports. This could be due to the fact that we have 5,000+ contracts, but it's still frustrating. Review collected by and hosted on G2.com.

I love that Gatekeeper LISTENS to the customer. In the last few months they have rolled out several features that were essential for our company to progress and I have been extremely satisfied with both the programs features as well as their customer service. Review collected by and hosted on G2.com.

I would like to be able to manage multiple entities as we have several channel partners who share accounts with our vendors that we manage as well. Review collected by and hosted on G2.com.

Our company was looking for a solution for contract management and we have been using Gatekeeper to assist in this for the past year. We like how we are able to chat with Gatekeeper and they are responsive. Review collected by and hosted on G2.com.

Gatekeeper does have limited functionality. For example, we use the event feature but the fact that an email is sent out at event creation and also when the event is due is causing confusion to our end users. Review collected by and hosted on G2.com.