Sanjana A.
SA
Sanjana A.
Small-Business (50 or fewer emp.)
"Acknowledgment of Nadeemkhan's Support in Addressing Challenges"
3.5/5
What do you like best about Gallabox?

Customer support is really good. However, I wish I would know the entire onboarding process before I started handling our business. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

There is no dedicated number that we can reach out to. The services are a bit expensive compared to other platforms. Review collected by and hosted on G2.com.

Rakshit A.
RA
Rakshit A.
Enterprise (> 1000 emp.)
"Very robust product"
4/5
What do you like best about Gallabox?

Gallabox has direct integration with Hubspot. Not all WhatsApp APIs in India have that. They also give link click reports which again is rare in other WhatsApp APIs Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

It's a bit complicated as it has a lot of features. But their support team is very reliable so your queries get addressed. Review collected by and hosted on G2.com.

Diana D.
DD
Diana D.
head of sales
Small-Business (50 or fewer emp.)
"Great customer support"
5/5
What do you like best about Gallabox?

Very fast and customer oriented support. They definately know their product and are ready to help anytime our company needs it. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

That some of theintegration features are unavailable with custom CRM. Review collected by and hosted on G2.com.

Mohammed E.
ME
Mohammed E.
Operation manager
Printing
Small-Business (50 or fewer emp.)
"The best WhatsApp api service provider I have ever used"
5/5
What do you like best about Gallabox?

The support team is always there for me, and they understand how to support a business not just provide a good service Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Till now nothing I'm using Gallabox for 11 months now Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about Gallabox?

We have been using Gallabox for the past two years to streamline all our customer whatsapp chats and automation. We are completley satisifed with the result. Rahman is the account manager who is always available to resolve all our doubts anytime. He is doing great job in handling our account. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

As I said we have been using Gallabox for the past two years never got let down by their team on anything. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"User Exprience - Managing WA Communications"
4.5/5
What do you like best about Gallabox?

The simple and easy look of the platform Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Lack of certain basic features and errors at times Review collected by and hosted on G2.com.

Sira A.
SA
Sira A.
Digital Marketing head
Mid-Market (51-1000 emp.)
"Gallabox offers features better than other competitors"
5/5
What do you like best about Gallabox?

Insights , bot builder , support , dwtss Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Recent price and features change without notice Review collected by and hosted on G2.com.

AT
Antony T.
Marketing Specialist
Small-Business (50 or fewer emp.)
"It works- WhatsApp Marketing App"
4.5/5
What do you like best about Gallabox?

Even if we get bottle-necked in terms of any issues, the support team is there to help. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Need to bring a user-centric UI/UX inside the application. Review collected by and hosted on G2.com.

SR
Shabaz R.
Small-Business (50 or fewer emp.)
"Support Experience"
4.5/5
What do you like best about Gallabox?

i like the support, always get a prompt action towards my queries. Always helpful and solves all my issues. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

i am expecting a crm software from galabox, also want a easy on call solution for my urgent queries. Review collected by and hosted on G2.com.

Subhash S.
SS
Subhash S.
Head
Small-Business (50 or fewer emp.)
"Gallabox is the right tool for whatsapp automation"
5/5
What do you like best about Gallabox?

The customer support is great and especially my account manager Mr Joe's effort is appreciated Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

There's not much I dislike about Gallabox. Review collected by and hosted on G2.com.