Verified User in Wholesale
GW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"WhatsApp automation tool"
4/5
What do you like best about Gallabox?

The rapid response from the agents and the ease of the conversation Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Some responses can be limited to the training the bots have with the information given. Review collected by and hosted on G2.com.

CA N Raja B.
CB
CA N Raja B.
Practising Chartered Accountant
Small-Business (50 or fewer emp.)
"User friendly interface & very useful for Online business to stay connected with customers/learners"
5/5
What do you like best about Gallabox?

- User friendly template creation.

- Helpful in sending messages through broadcast to a vast population in one click.

- well-built bot feature to automate welcome messages & other flows.

- Implementing this software according to our business is easy.

- very well & on-time customer support. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

- Integration - only one feature is enabled through integration - like sending msg only - open up doors for automating tagging and triggering sequences.

- Multiple sequence triggers at a time - like if we add a tag now to a person the sequence triggers for the particular tag and also for the previous tag. Review collected by and hosted on G2.com.

SH
Shabana H.
Admin
Enterprise (> 1000 emp.)
"User Friendly Dashboard"
4.5/5
What do you like best about Gallabox?

Chatbot is my favorite feature. it helped in collecting the feedback in realtime. It is helping us in connecting with Patients in less time. Response time is redued. We can see conversation history and all the user initiated contacts are stored.

Resolution of our queries is instant. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Unable to collect the invalid response from bot. Review collected by and hosted on G2.com.

Ankush K.
AK
Ankush K.
Founder
Small-Business (50 or fewer emp.)
"The product is really helpfull."
4.5/5
What do you like best about Gallabox?

It has helped us in sales automation. Their system helped us in qualifying potential leads. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

So far everything is good. None of my team members have any complains. Review collected by and hosted on G2.com.

SL
Shai L.
CEO
Small-Business (50 or fewer emp.)
"Great product and great team !"
5/5
What do you like best about Gallabox?

There are always here for anything we need, the app is great and my life is more easy with them :)

Using it every day all day long

and their integration to my hubspot CRM is great

A lot of great things to do with, but in the same time very simple to use

Great Support ! Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Would be nice if could connect 2 bots in one channel only Review collected by and hosted on G2.com.

Mansour M.
MM
Mansour M.
Performance Marketer
Small-Business (50 or fewer emp.)
"Great platform, amazing support."
5/5
What do you like best about Gallabox?

The support team are very quick and always helpful, easy to use, and we use it daily. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

I dislike nothing about the platform. everything is working well. Review collected by and hosted on G2.com.

Response from Gallabox Global of Gallabox

Thank you for your kind words! We're glad to hear that you have had a great experience with our support team and find Gallabox easy to use. We appreciate your feedback!

DR
Dr Deepak R.
Administrator
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about Gallabox?

Gallabox is amazing whatsapp serive provider. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

nothing to say nagetive, it is always helpful. Review collected by and hosted on G2.com.

SD
Saurav D.
CEO
Small-Business (50 or fewer emp.)
"Very Great Service and Customer Support Easy Interface easy to use."
5/5
What do you like best about Gallabox?

The App is Great. I liked the simplicity and adding everything smoothly Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

I liked the Interface and support team member Especially Mr. Nadeem He has been Very Polite. Review collected by and hosted on G2.com.

JS
Jaganathan S.
Small-Business (50 or fewer emp.)
"Gallabox - Acknowledging the (Customer & Dev) support!!"
4.5/5
What do you like best about Gallabox?

The implementation of the bot was very easy & the customer support was really good. Thanks to Lowkya from Gallabox for helping me out at every tickets I raised. The Dev team offers imminent support at customizations & other aspects associated with the business. Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

There are some limitations with the bot like dynamic features, Calendar pop-ups, I hope which can eventually be resolved in the future updates. Review collected by and hosted on G2.com.

NP
Nitin P.
CEO
Small-Business (50 or fewer emp.)
"Gallabox for NAYI"
3.5/5
What do you like best about Gallabox?

Gallabox is a very good software for whatsapp message management

I get prompt replies to my questions, esp our Account Manager Mr Nadeem Khan Review collected by and hosted on G2.com.

What do you dislike about Gallabox?

Since it is a detailed software, it requires a lot of hand holding Review collected by and hosted on G2.com.