# Gaia WFM Suite Reviews **Vendor:** GaiaDigits **Category:** [Time & Attendance Software](https://www.g2.com/categories/time-attendance) **Average Rating:** 4.4/5.0 **Total Reviews:** 30 ## About Gaia WFM Suite GaiaDigits is a professional workforce management solution company in Ontario Canada. Gaia WFM Suite is a cloud-based workforce management suite built to help businesses manage employee time and attendance. This solution includes workforce analytics that provides access to real-time data reports and metrics that intend to improve workforce efficiency. Additionally, the Gaia WFM Smart Scheduler feature helps businesses create effective team schedules with the use of forecasting and scheduling algorithms. Gaia WFM Suite offers an intelligent mobile app that uses Blue Tooth, WiFi, Geo-Fence (GPS) to clock in and out. The app gives employees access to live schedules, shift swap requests, mobile punch in/out methods, available shifts, overtime requests, and company announcements. Managers can use the Gaia WFM mobile app to view and approve requests as needed. Please contact info@gaiadigits.com to book a demo. ## Gaia WFM Suite Reviews ### 1. Data Innovation and Transformation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Gaia WFM Suite?** Gaia WFM helps us a lot in attendance management which we are using it now. The advantages of Gaia WFM will be: 1. Price is competitive in China marketplace; We compared several popular suppliers, Gaia WFM has huge benefits in this area - including its' brand and reputation, client numbers, practise experience; overall, it deserves this price; 2.Interface is easy to learn and use for most of users; 3. Mobilization; App is nice to use without location and time constraints; interface is friendly, information is full but less flexible; 4. Good after-sales service, provide timely and effective solution which is crucial for our company (15000+ employees); **What do you dislike about Gaia WFM Suite?** The product is not friendly or less adaptable to those who are not have received eduction. The product if possible can be designed more transparent and stand at those population point of view to develop and improve. **Recommendations to others considering Gaia WFM Suite:** Gaia WFM is a good product to use comparing with other kinds of products in marketplace. You will not regret for using it. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Gaia WFM Suite helps us achieve discarding physical paper, completing enterprise digital transformation; From local management to creating HR shared service center. **Official Response from Betty Xiang:** > Hello, Thank you very much for spending the time to share your experience here. Your feedback is valuable and we hope you enjoy Gaia WFM Suite. Much appreciated, Betty from GaiaDigits ### 2. As a Sr. HR Officer mainly responsible for GAIA system management in company. **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine G. | Sr. HR Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2021 **What do you like best about Gaia WFM Suite?** Simple and clear display interface, good product with good service. Most of our requirements can be realized. In addition, the Workforce APP makes daily work more efficient and convenient. We also lunched E- contract module on line, that's a great improvement on realization of paperless office. **What do you dislike about Gaia WFM Suite?** So far, I haven't found anything dislike. The system functions can basically meet our needs. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Through regularly communication, we can find more module processes that can help our company to achieve greater effective personnel management. e.g, Bluetooth punch & GPS punch; Payroll slip on line; E-contract. ### 3. HR Compliance Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Yilun P. | HR Compliance and Risk Control Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Gaia WFM Suite?** The whole system can be locked in a particular automatic circle. People can hardly change the date under the table. **What do you dislike about Gaia WFM Suite?** The update process trends to ignore the customasized aspects in current environment. **Recommendations to others considering Gaia WFM Suite:** Do more HR operation preparation before its' going online. **What problems is Gaia WFM Suite solving and how is that benefiting you?** the attendance management and salary calculation. Gais WFM definitely saves time and leads to a more accurate outcome. ### 4. specialized in HRM and C&B **Rating:** 5.0/5.0 stars **Reviewed by:** AP Yilun P. | C&B Manager, HR Department, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Gaia WFM Suite?** the Customer Success Team is highly quick-response and trustworthy. WFM fits our requirement which offers custom-sized approval process quit well. **What do you dislike about Gaia WFM Suite?** Development team drives the whole functional development and process design from the prospective of programmers instead of HRs, which obviously puts the car before the horse. **What problems is Gaia WFM Suite solving and how is that benefiting you?** the strict attendance review and absence management which relates to salary calculation directly saves HR's time hugely. **Official Response from Betty Xiang:** > Hi Yilun, Thank you very much for spending time to share your experience here. Your feedback is valuable and we hope you enjoy Gaia WFM Suite. Much appreciated, Betty from GaiaDigits ### 5. Gaia provided the workforce management solution covers the end to end people management process. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Gaia WFM Suite?** Mobility and User-friendly Features. Support Retail and Manufacture industry. The PDCA methologhy can support the utilization and planning of workforce. GAIA I/O interface capabilities **What do you dislike about Gaia WFM Suite?** A more details knowledgebase is expected and easy for user to search and learn. **What problems is Gaia WFM Suite solving and how is that benefiting you?** The mobility features can support the area manager to approve the application and shift from their smart phone. The advanced shift management support the shop manager to utilize and plan the workforce effectively. The compliance rule for total working hours and overtime hours can be set up when do the shift arrangement. **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 6. Advanced one-stop solution for time management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2021 **What do you like best about Gaia WFM Suite?** Gaia WFM could provide one stop solution for a complicated customer needs and continuous upgrade existing or new functionality to improve the end user experience. The response on the changes is also quick enough to support customer's urgent needs. **What do you dislike about Gaia WFM Suite?** It would be great Gaia WFM could have more flexibility on the standard setup to meet different needs. **Recommendations to others considering Gaia WFM Suite:** Think about the long term strategy of how a new WFM system could support business and also improve the end user's experiences. **What problems is Gaia WFM Suite solving and how is that benefiting you?** We migrated to Gaia WFM suite from a legacy system which is quite outdated platform so Gaia system is a more stabled with necessary compliance controls built in and could maximize employee self-services. ### 7. Clocking in is convenient and facilitates management and summarization. **Rating:** 4.0/5.0 stars **Reviewed by:** Beryl Z. | Assistant to Director of HR/Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2021 **What do you like best about Gaia WFM Suite?** Most helpful is easily checking the attendance situation. **What do you dislike about Gaia WFM Suite?** Bugs will happen sometimes when staff punch in/out. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Attendance management and feedback ### 8. Considerate service and quick response **Rating:** 5.0/5.0 stars **Reviewed by:** Huang C. | HRIS, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** Improve the efficiency of clock in and shift scheduling **What do you dislike about Gaia WFM Suite?** There are relatively few configurable functions **Recommendations to others considering Gaia WFM Suite:** Put forward the requirements as far as possible, and describe the requirements perfectly, so as to facilitate the consultant to consult and judge the use of the scheme **What problems is Gaia WFM Suite solving and how is that benefiting you?** To solve the problem of low efficiency and paper attendance, improve the company's operation efficiency and help the company realize HR informatization **Official Response from Betty Xiang:** > Hello, Your review is much appreciated. Thank you for sharing your experience and your insight is very valuable. All the best, Betty from GaiaDigits ### 9. Good product boots productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** Gaia software contains the excellent product feature such as functionality, reliability, easy to use, maintainability, fast service response etc., and in addition, the strong intention of product iteration keeps the sustainable development of its products and make Gaia a more reliable supplier. **What do you dislike about Gaia WFM Suite?** Improves the application efficiency, and can provide convenient operation and favorable experience for the user. **Recommendations to others considering Gaia WFM Suite:** Gaia provides a reliable product and Gaia is a reliable partner. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Gaia products solved all attendance management problem, clarify internal attendance process, reduce time wastage, reduce management costs, improve work efficiency. **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 10. Got Most of What I Need **Rating:** 4.5/5.0 stars **Reviewed by:** di h. | Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Gaia WFM Suite?** Friendly service/Report management is useful. **What do you dislike about Gaia WFM Suite?** Intelligent scheduling is unable to achieve at present. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Get more accurate reports/Easy to check the history/Convenient for human resource management ### 11. HR & Admin. Officer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Gaia WFM Suite?** Customer Service Support, provides good solutions to solve the problem **What do you dislike about Gaia WFM Suite?** Sometimes login unsuccessful, need to try several times. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Payroll system setting completely. ### 12. customer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Gaia WFM Suite?** Graphical presentation and Attendance data analysis **What do you dislike about Gaia WFM Suite?** Some BI reports have incorrect data display due to background update problems **What problems is Gaia WFM Suite solving and how is that benefiting you?** Data aggregation ### 13. Responsible for attendance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Gaia WFM Suite?** increase efficiency,simplicity of operator **What do you dislike about Gaia WFM Suite?** Many system problems,Miscalculation,Did not reply in time **What problems is Gaia WFM Suite solving and how is that benefiting you?** There is no question right now ### 14. Gaia WFM provides both web and mobile applications for efficient organization workforce management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Gaia WFM Suite?** Mobile application supports more efficent work on workforce management. **What do you dislike about Gaia WFM Suite?** Some logic configurations are not so flexible enough adapting to hybrid services. **What problems is Gaia WFM Suite solving and how is that benefiting you?** The problem of inefficent approval solved after Gaia WFM deployed. It makes the approval progress more transparent and efficent. **Official Response from Betty Xiang:** > Hello, Thank you very much for taking the time to share your experience. We value every feedback and hope to provide a better service. All the best, Betty from GaiaDigits ### 15. It‘s improve the efficiency of Human Resources. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** There is no need to calculate the working hours;paperless and Full functions. **What do you dislike about Gaia WFM Suite?** No paper anymore is the least helpful. No downsides. **Recommendations to others considering Gaia WFM Suite:** Everything is very perfect. **What problems is Gaia WFM Suite solving and how is that benefiting you?** All online,it's very convenient and speedy,Data can be viewed in real time,easy to manage. **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 16. Gaia is a perfect product for time management **Rating:** 5.0/5.0 stars **Reviewed by:** Xiaochen Z. | IT product engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** its mobile application and its strong performance, BI report **What do you dislike about Gaia WFM Suite?** some UI design is not very popular in PC webpage **What problems is Gaia WFM Suite solving and how is that benefiting you?** BI report will show management level the dashboard very clear and easy to know the attendence rate KPI, **Official Response from Betty Xiang:** > Hi Xiaochen, Thank you very much for taking the time to share your experience. We value every feedback and hope to provide a better service. All the best, Betty from GaiaDigits ### 17. Efficiency **Rating:** 3.5/5.0 stars **Reviewed by:** shi d. | HR Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Gaia WFM Suite?** Automatically workflow and can interface to main system **What do you dislike about Gaia WFM Suite?** The home page looks not comfortable can be more friendly **What problems is Gaia WFM Suite solving and how is that benefiting you?** Leave, attendance ### 18. HR Manager at Harman (China) Technologies Co., Ltd **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Gaia WFM Suite?** The consultant is easy to communicate, they understand the requirements of local plant and can solve the problem, GAIA is especially good at time tracking module. **What do you dislike about Gaia WFM Suite?** we understand GAIA has too many clients, how to improve efficiency and respond quickly is my expectation. **What problems is Gaia WFM Suite solving and how is that benefiting you?** GAIA is helping us to do software upgrading from version 2.0 to 3.0. ### 19. The system is very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** zhang M. | HRIS MANAGER, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** attendance and vacation high performance/ price ratio **What do you dislike about Gaia WFM Suite?** UI of the system is simple;Can't keep up with the latest design style **What problems is Gaia WFM Suite solving and how is that benefiting you?** attendance and vacation; The efficiency of data processing is improved **Official Response from Betty Xiang:** > Thank you for sharing your experience. We appreciate your feedback. ### 20. Gaia WFM **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer Z. | Sr HR Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Gaia WFM Suite?** generally I'm fine in terms of Gaia WFM. **What do you dislike about Gaia WFM Suite?** suggest to build the process for payroll approval **What problems is Gaia WFM Suite solving and how is that benefiting you?** digital HR management **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 21. It is chinese product and It is very convenient to use and meets the needs of our work. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Gaia WFM Suite?** I like the function Man hour management in factory **What do you dislike about Gaia WFM Suite?** I haven't found any problems yet. I'm very satisfied with this product. **Recommendations to others considering Gaia WFM Suite:** NO **What problems is Gaia WFM Suite solving and how is that benefiting you?** It improves work efficiency and reduces management cost. ### 22. Key user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Gaia WFM Suite?** 1 Better management of attendance and working hours 2 Web access is fast 3 Have good flexibility **What do you dislike about Gaia WFM Suite?** no dislike. Quite satisfied so far..... **What problems is Gaia WFM Suite solving and how is that benefiting you?** Update carry forward workflow function. Easier for user to confirm carry forward annual leave quota online. ### 23. Effective attendance statistics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Gaia WFM Suite?** The attendance management Effective attendance statistics **What do you dislike about Gaia WFM Suite?** there are too many rules there are too many rules **What problems is Gaia WFM Suite solving and how is that benefiting you?** Effective statistics of the attendance, to achieve efficient management ### 24. Gaia is a powerful T&A tool for our company to solve management issue in plant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Gaia WFM Suite?** it can help to improve T&A management for out plants **What do you dislike about Gaia WFM Suite?** its app and PC client is not so user friendly for end user **What problems is Gaia WFM Suite solving and how is that benefiting you?** centralized model to manager time and attendance which release working time ### 25. Gaia system could meet the needs of retail staff attendance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** Gaia service system always respond to solve the problem quickly. **What do you dislike about Gaia WFM Suite?** reporting export need to be improved. Both run speed and report present. **Recommendations to others considering Gaia WFM Suite:** Data present and flexibility are weakness. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Monitor staff attendance and calculate payroll easier than before. **Official Response from Betty Xiang:** > Thank you for sharing your experience in Retail. We appreciate your feedback. ### 26. Easy to you, equivalent to Kronos **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Gaia WFM Suite?** advanced shift management, mobile apps / integration with WeChat **What do you dislike about Gaia WFM Suite?** So far no as we are on the progress to implement Gaia system **What problems is Gaia WFM Suite solving and how is that benefiting you?** Advanced shift management to eliminate the mass upload of current T&A system ### 27. 3 years for using Gaia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Gaia WFM Suite?** There is APP which is convenient for employees. **What do you dislike about Gaia WFM Suite?** There are some questions such as no record after check in. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Employees' attendance record can be chased. Attendance reports can be showed. It's good. **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 28. Gaiaworks customer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** Mobile solution is very convenient for Chinese user **What do you dislike about Gaia WFM Suite?** Less of improvement and deep dive analysis of customer experience **What problems is Gaia WFM Suite solving and how is that benefiting you?** Leave and attendance management for all local associate **Official Response from Betty Xiang:** > Hello, Thank you very much for taking the time to share your experience. We value every feedback and hope to provide a better service. All the best, Betty from GaiaDigits ### 29. 123 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** The view of the website is premium. user-friendly， **What do you dislike about Gaia WFM Suite?** bugs occur too often esp. after updates. not stable enough **What problems is Gaia WFM Suite solving and how is that benefiting you?** Slight bugs. Data base easy to track. **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ### 30. GAIA has provided good after service and has good system stability. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Gaia WFM Suite?** Employee management Absence management HR report **What do you dislike about Gaia WFM Suite?** Operation is not very easy, OT application rules are complex. **What problems is Gaia WFM Suite solving and how is that benefiting you?** Systematization of attendance data **Official Response from Betty Xiang:** > Thank you for your review. We appreciate your feedback. ## Gaia WFM Suite Discussions - [Why not to improve the application of test environment?](https://www.g2.com/discussions/40208-why-not-to-improve-the-application-of-test-environment) - 1 comment, 2 upvotes - [View Gaia WFM Suite pricing details and edition comparison](https://www.g2.com/products/gaia-wfm-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+05%3A10%3A12+-0500&secure%5Bsession_id%5D=c0e6d7c5-fbff-455b-b47e-5decba4dfcdc&secure%5Btoken%5D=3f8cc4b8de6e9509b322228a3d0de8156cfa9d4114b24496f72541f7665411d8&format=llm_user) ## Gaia WFM Suite Features **Automation** - Process Automation **Platform Basics** - Interoperability - Performance - Internationalization - Security **Platform Basics** - Reporting - Dashboard - Performance **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Platform Functionality** - Customizability - Mobility **Platform Content** - Automation - File Sharing - Content Library **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management - Portal **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration ## Top Gaia WFM Suite Alternatives - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,471 reviews) - [HROne](https://www.g2.com/products/uneecops-hrone/reviews) - 4.8/5.0 (2,054 reviews) - [Timesheets.com](https://www.g2.com/products/timesheets-com/reviews) - 4.2/5.0 (451 reviews)